Consumer Protection to visit Port Hedland

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Consumer Protection WA’s Senior Regional Officer (SRO) for the North West will be heading to Port Hedland on 30 May 2016.

Karratha-based SRO Gwynneth Haywood is hitting the road to raise awareness of consumer laws with community groups and ensure businesses are aware of their obligations.

“It is important to visit remote or regional communities to find out what things are affecting consumers there. My trip is a great opportunity for people in Port Hedland to learn more about their consumer rights and to provide Consumer Protection with feedback about the main issues they are facing,” Ms Haywood said.

As well as taking complaints from people who have been unable to resolve problems with sellers of goods or services, Consumer Protection will be visiting local businesses to answer any questions they might have about their responsibilities under the Australian Consumer Law.

“Some of our inspection activities can look at prices displayed on the shelf at shops or stores versus what is charged at the till. Visiting fuel retailers to help them understand and meet their FuelWatch reporting requirements for price boards is also important,” Ms Haywood said.

“There are a number of occupational licensing professions, such as motor vehicle sellers and repairers, that need a licence from Consumer Protection and I will be dropping in on local operators.”

People in Port Hedland who would like discuss issues with Consumer Protection ahead of the visit on 30 May 2016 can call 9185 0900 or email


Media Contact:

Gwynneth Haywood

(08) 9185 0900 or 0427 082 972

Consumer Protection
Media release
24 May 2016

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