Don’t deal with dodgy tradesman (Christopher Brocklebank)

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Consumer Protection is warning Perth people not to do business with a rogue air conditioning unit repairman who has a long history of poor service and a large number of unhappy customers.

Christopher Brocklebank, who is believed to be living in Woodvale, runs Perth Evaporative Air & Gas Services, and has previously traded under the name Elements Hearth, Wind and Fire.  He is facing seven charges under the Australian Consumer Law (WA), six for wrongly accepting payment by failing to supply goods within a reasonable time or not at all and one charge for a false or misleading representation as to the quality of the goods he provided a consumer.  The charges were due to go to trial in July last year but Mr Brocklebank failed to attend court.  He was arrested under a bench warrant and a new trial has been set in the Perth Magistrates Court for 22-29 May 2015.

In August 2014 the Building Commission prosecuted Mr Brocklebank and he was convicted in his absence for offences under the Home Building Contracts Act 1991 and fined $2000 with costs of $900.

In 2012 Mr Brocklebank was prosecuted by EnergySafety for carrying out gas fitting work without holding a certificate of competency, permit or authorisation allowing him to do so.  He was fined $700 and ordered to pay costs of $649.70.

Commissioner for Consumer Protection Anne Driscoll said despite the legal action, her agency is continuing to receive enquiries and complaints about Mr Brocklebank including that he accepted payment for the repair of an air conditioning unit in November last year but has failed to do the job.

“Consumer Protection believes Mr Brocklebank has received payments for work as recently as February this year,” Ms Driscoll said.

“I urge consumers not to deal with Mr Brocklebank or his business as he has an established pattern of poor business behaviour which includes failing to supply goods and services and not addressing the concerns of his customers.

“Under the Australian Consumer Law, tradespeople must complete work within a reasonable time and I urge customers to pay only small deposits if absolutely necessary.”

Consumers who have had problems dealing with Christopher Brocklebank or his business Perth Evaporative Air & Gas Services should contact Consumer Protection by email – or call 1300 30 40 54.


Media contact (Consumer Protection)

Consumer Protection
Media release
19 Mar 2015

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