Plumber fined over rectification rift

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High Wycombe licensed plumbing contractor Grant Aaron Raynor (PL5501), the sole director of G A Raynor Pty Ltd and trading as Rayco Plumbing Contractors, has been ordered by the State Administrative Tribunal (SAT) to pay fines of $3,000 and costs of $700 as a result of disciplinary action initiated by the Plumbers Licensing Board.

In a settlement finalised on 18 December 2014, Mr Raynor admitted to two allegations. The first was failing to comply with two rectification notices issued for work carried out at sites in Dawesville and Dunsborough in 2011 within the required timeframes. The second was failing to exercise general direction and control over the plumbing work carried out by the holder of a plumbing tradesperson’s licence at the sites. Both are disciplinary matters under the Plumbers Licensing and Plumbing Standards Regulations 2000.

Having failed to ensure that the work was adequately carried out in the first instance, Mr Raynor was issued with rectification notices for the two sites. He notified the Board several times in relation to each site indicating that the work had been rectified when it had not. The Board had to return to each site on a number of occasions to verify that the rectification had been completed.

While Mr Raynor claimed to have been misled by a supervisor about the rectification of the faulty work, he should have taken direct control of the rectification much earlier than he did. He told the SAT he had dismissed the supervisor in question and had changed his company’s processes so that he could be certain any future rectification works were carried out in a timely fashion.

“Providing plumbing services is an important job – if it’s not done correctly it can put public safety, consumers’ wellbeing and the reputation of the plumbing industry at risk,” said Plumbers Licensing Board Chairperson Howard Croxon OAM.

“Being a licensed plumbing contractor in Western Australia is a statement to consumers and the industry that not only do you have the qualifications and experience required to provide an acceptable plumbing service but that you can be held accountable for your compliance with the plumbing regulations and standards.

“We expect to be able to trust our licensed plumbing contractors to do the right thing and the Plumbers Licensing Board, through the Building Commission, will continue to hold to account and name those who put consumer interests and the reputation of the plumbing industry at risk.”

For more information on plumbers’ responsibilities and the relevant laws, visit the Building Commission website, phone 1300 489 099 or email


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Building and Energy
Media release
02 Feb 2015

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