Travelling conmen target Perth Seniors

Consumer Protection is warning Perth residents, particularly Seniors, after receiving reports of travelling conmen offering roof repairs.

WA Police has received reports of four men approaching elderly residents in Subiaco, Nedlands and Dianella telling them that their roof is in need of repair and offering to carry out the work for a fee.

The men, travelling in a ute, produced a business card naming a legitimate roofing company, but the company confirmed to one of the consumers that they were not employed by them. When confronted by the consumer with this information, the travelling conmen who were on the roof quickly left the premises.

One of the men who spoke to the consumers is described as 20 to 30 years old, about 168 centimetres tall, medium build, fair skin, short brown hair and had an Irish accent.

Commissioner for Consumer Protection Anne Driscoll is warning homeowners not to deal with these door to door traders.

“These itinerant traders use high pressure sales pitches to get consumers to agree to have their roofs repaired at supposedly low cost,” Ms Driscoll said.

“The cost of the job is often more than it’s worth and the work is usually sub-standard. It’s also difficult to track down these traders for a refund or to make a warranty claim if the consumer is not satisfied.

“They are also breaking consumer law by not observing a ten day cooling off period for unsolicited sales. We urge residents not the deal with these conmen and report their activities to Consumer Protection immediately.”

Travelling conmen can be reported to Consumer Protection by email: consumer@commerce.wa.gov.au or by phone 1300 30 40 54.

The Building Commission has recently issued a warning about unregistered roof painters operating in Perth suburbs:http://www.commerce.wa.gov.au/announcements/perth-home-owners-targeted-unregistered-painters

END OF RELEASE

Media Contact (Consumer Protection)

Consumer Protection
Media release
14 Jan 2015

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