Announcements

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Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 13 December 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 35 cents...
Consumer Protection
Media release
12 Dec 2023
The pressures and temptations to spend too much over Christmas can create financial stress and debt that linger long after the Christmas cheer has gone. Despite increasing costs of living, including higher mortgage interest rates, a report by Australian Consumer and Retail Studies at Monash Business School shows people are planning to spend an average of $1,088 on Christmas presents, with 65 per...
Consumer Protection
Media release
06 Dec 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 6 December 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
05 Dec 2023
Safety warning for parents about the dangers of eRideables Quarter of drowning deaths in young children occurred in a pool in 2022-23 Trampolines and Christmas presents with button batteries can be hazardous With the warm weather here already, Consumer Protection has some timely safety tips for families to enjoy a safe summer. A fun way for kids to zip around outdoors is on a motorised scooter,...
Consumer Protection
Media release
30 Nov 2023
Decorative lights, electronic gifts and DIY projects are hallmarks of the festive season, prompting WA’s electrical safety regulator, Building and Energy, to share top tips for a safe summer. Festive lights are a popular addition to homes at this time of year, but damaged or incorrectly used lights can cause electric shocks and fires. Consumers are urged to check that lights, cords and plugs are...
Building and Energy / Consumer Protection
Media release
29 Nov 2023
Modernisation of WA tenancy laws begins with a Bill introduced to Parliament Rent increases limited to once every 12 months Greater freedom for tenants to keep pets and make minor modifications New dispute resolution procedure to deliver fast, fair and transparent outcomes New laws to improve the lives of Western Australian renters have been introduced to Parliament, as part of the Cook...
Consumer Protection
Media release
29 Nov 2023
Devastating Mariginiup bushfire a likely target for callous scammers Donors urged to be wary of fake websites and bogus social media posts Advice to only donate via Lord Mayor’s Distress Fund or licensed charities Kind-hearted Western Australians looking to donate to the victims of the Mariginiup bushfire are being warned by Consumer Protection to be wary of scammers who may set up fake charity...
Consumer Protection
Media release
28 Nov 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 November 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
28 Nov 2023
New Consumer Justice Strategy initiatives identified Call for banks and industry to do more on scam protection Tenancy law reforms, automotive industry compliance are other top priorities Lobbying Australian banks to improve scam prevention strategies, tightening tenancy laws, and improving support for vulnerable Western Australians are among the upcoming consumer focused priorities for the Cook...
Consumer Protection
Media release
24 Nov 2023
Scammers steal nearly $400,000 from WA online shoppers so far in 2023 Check delivery timeframes for online items to avoid missing Christmas deadline 33 extra trading hours approved to make Christmas shopping more convenient Online shoppers are urged to be on high alert for scams and to remember their consumer rights in the lead up to major retail events like the Black Friday, Cyber Monday and...
Consumer Protection
Media release
23 Nov 2023
Buying or renting a residential property involves significant financial transactions which, increasingly, are targets for scammers. Over the last 12 month, WA ScamNet received 129 complaints of real estate and rental scams that left 74 West Australians almost one million dollars, in total, out of pocket. Rental and real estate scammers try to trick you out of your money when you need to transfer...
Consumer Protection
Media release
22 Nov 2023
Distressed consumers are being misled following accidents 55 complaints against Specialized Tilt Tray and Towing Services in 17 months Non-disclosure agreements may contain unfair contract terms Consumer Protection is warning consumers about a tow truck company believed to be misleading consumers and then asking them to sign non-disclosure agreements to have their vehicle released from their...
Consumer Protection
Media release
21 Nov 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 22 November 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 34 cents per...
Consumer Protection
Media release
21 Nov 2023
Mandatory professional development to continue for WA real estate and settlement industries Ongoing education and training to maintain faith and confidence in industry participants Agents to administer and self-fund program The Cook Government has again thrown its support behind mandatory Continuing Professional Development (CPD) for everyone employed in the real estate and settlement sectors to...
Consumer Protection
Media release
15 Nov 2023
Unsolicited sellers come in all shapes and sizes, trying to grab your attention to buy or sign up for their products or services. Traditionally, salespeople knock on your door to deliver a sales pitch in-person and Consumer Protection has regulations that control when they can visit you. Should you make an agreement with a door-to-door seller, they must provide a copy of the signed contract and...
Consumer Protection
Media release
15 Nov 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 15 November 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
14 Nov 2023
All short-term rental accommodation providers to be required to register properties New $10,000 incentive for property owners to transition existing short-term rental accommodation into long-term rental homes for Western Australians Reforms to provide consistency across the sector and clarity on what is required to operate a short-term rental accommodation property The Cook Government has today...
Consumer Protection
Media release
09 Nov 2023
Thornlie man convicted of selling 103 vehicles after deciding not to renew licence Consumer Protection warning to illegal dealers – “we will prosecute” Public urged to dob-in unlicensed motor vehicle dealers Buying and selling more than 100 vehicles in six months has seen a car seller who deliberately decided not to renew his dealer’s licence fined $47,600 by the Armadale Magistrates Court. Alix...
Consumer Protection
Media release
09 Nov 2023
If you have a mobile phone, laptop, electric toothbrush, eScooter, eBike, any power tools, or solar power backup storage, you need to know how to reduce potentially deadly fire risks lurking in their batteries. These common household items use rechargeable lithium-ion batteries which can be highly flammable. If these batteries are used incorrectly, or are damaged, they can overheat, explode and...
Consumer Protection
Media release
08 Nov 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 8 November 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 32 cents...
Consumer Protection
Media release
07 Nov 2023
If you’re looking forward to a dream holiday, then watch out for a sophisticated new scam that could risk it turning into a nightmare. Consumer Protection’s WA ScamNet team is warning travellers about unexpected messages from their accommodation providers seeking additional credit card verification, as it could be the work of scammers who have hacked into the hotel’s computer system. This two-...
Consumer Protection
Media release
01 Nov 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 November 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 33 cents per...
Consumer Protection
Media release
31 Oct 2023
Danger of fans paying too much for resale tickets, or being scammed Consumer Protection investigating 121 individuals suspected of ticket scalping Only buy resale tickets through the authorised ticket seller's resale page Coldplay fans desperate to secure a ticket to sold out concerts at Optus Stadium next month are being warned against buying resale tickets online. As the countdown to the...
Consumer Protection
Media release
26 Oct 2023
Halloween has become increasingly popular in Western Australia, with many people using the occasion to dress up, decorate their homes and go trick-or-treating. To ensure your night doesn’t end with a fright, there are some simple steps you can take to protect yourself and your family from harm. An urgent recall was recently issued for a range of temporary colour hair spray in various colours as...
Consumer Protection
Media release
25 Oct 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 25 October 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 34 cents per...
Consumer Protection
Media release
24 Oct 2023

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