Announcements

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Avoid Perth petrol price rise

The average price of unleaded petrol is set to increase by around 18 cents per litre (cpl) to 149.6 cpl tomorrow (30 July 2019), so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 30 July 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (hiking by 27 cpl). Most 7-Eleven, BP and Coles Express sites are increasing their ULP...
Consumer Protection
Media release
29 Jul 2019

Paper bills – are you paying more than you have to?

People who receive paper bills in the mail should check to see if it is costing them extra, and if it is, look into how to avoid the extra charge. Commissioner for Consumer Protection David Hillyard said consumers may not realise that many bills they receive in the post could cost them an extra fee. “The fee could be a couple of dollars for some service providers but, for those receiving multiple...
Consumer Protection
Media release
25 Jul 2019

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 151.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 23 July 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (increasing by 29 cpl). Most 7-Eleven sites are increasing their ULP price to 159.7 cpl, many BP and...
Consumer Protection
Media release
22 Jul 2019

Fake Facebook friends lead victims to lose thousands in scams

Thousands of dollars are being lost by WA victims who are led into falling for grant or lottery prize scams by Facebook friends who have had their profiles cloned. The victims get contacted by the cloned friend’s profile via Messenger asking if they had received their money, as their name is on a list of recipients who have won money either from a grant scheme or a lottery. The victims are...
Consumer Protection
Media release
22 Jul 2019

Commissioner's Blog: Buying tickets online

With Commissioner for Consumer Protection David Hillyard Big name concert announcements lately include U2, the Spice Girls and Michael Bublé coming to Perth. In the excitement and rush to get the best tickets for music, entertainment or sport events we know people can accidentally buy from unauthorised sellers that come up first in an internet search*. Usual consumer rights apply when you buy...
Consumer Protection
Media release
19 Jul 2019

Vehicle repairer gets three year ban and a fine after corruption probe (Peter William Horn)

A motor vehicle repairer has been banned from holding a licence for three years, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT) after he admitted being involved in corrupt activities related to vehicle examinations. Peter William Horn of Bibra Lake had breached the Motor Vehicle Repairers Act by engaging in conduct which renders him unfit to be a licensee both as an...
Consumer Protection
Media release
18 Jul 2019

Avoid Perth petrol price rise

The average price of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 150.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 16 July 2019, most Caltex sites are increasing their ULP price to 159.9 cpl (hiking by 30 cpl). Most Caltex Woolworths and Puma sites are increasing their ULP price to 159.7 cpl,...
Consumer Protection
Media release
15 Jul 2019

Commissioner's Blog: Buyer beware fake websites

With Commissioner for Consumer Protection Penny Lipscombe A super bargain promoted via an online pop-up or social media advertisement is just like an enticing shop window display with ‘sale’ signs. It can be hard to pass up the chance of big discounts or low prices but digital impulse buying may mean you get nothing in return for your money. Consumer Protection’s WA ScamNet team is kept busy...
Consumer Protection
Media release
12 Jul 2019

Balga man fined for operating large illegal car dealing operation (Wesam Mohammed)

A Balga man has been fined $4,000 by the Perth Magistrates Court on 5 July 2019 after pleading guilty to operating a large car dealing operation without a licence. Wesam Mohammed had bought and sold more than 80 vehicles from June 2017 to August 2018. He was also ordered to pay $426 in costs. In considering the penalty, Magistrate Young took into account the guilty plea and the fact that Mr...
Consumer Protection
Media release
09 Jul 2019

Avoid Perth petrol price rise

The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 149 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 9 July 2019, most Caltex Woolworths and Caltex sites are increasing their ULP price to 156.7 cpl (increasing by between 30 cpl and 31 cpl). Most 7-Eleven sites are increasing their...
Consumer Protection
Media release
08 Jul 2019

Identities of small businesses stolen in Facebook mobile phone scams

Four mobile phone businesses in Perth have had their identities stolen as part of a Facebook scam which is claiming many victims around Australia. The logos, ABNs, contacts and other details of the companies are being used in bogus Facebook Marketplace ads which feature mobile phones for sale at heavily discounted prices. Buyers who respond to the ads are directed to a fake Facebook page and then...
Consumer Protection
Media release
04 Jul 2019

Corruption investigation results in vehicle repairer licence bans (Alfonso Berardis and Tiziano Dionisio)

Two men who have admitted being involved in corrupt activities related to vehicle examinations have been reprimanded, fined and disqualified from holding motor vehicle repairer licences by the State Administrative Tribunal (SAT). Alfonso Berardis , a former Director of IPM Enterprises Pty Ltd of Spearwood, was disqualified from holding or obtaining a motor vehicle repairer’s business licence for...
Consumer Protection
Media release
03 Jul 2019

Commissioner's Blog: Uncollected goods law review – have a say

With Commissioner for Consumer Protection David Hillard Ever forgotten to pick up your clothes from the dry cleaner? Or maybe you’ve left your camping gear at a site and never bothered to make the trip back to collect it? When consumers leave goods behind there are procedures that must be followed by traders to legally dispose of the items left in their possession. Consumer Protection is...
Consumer Protection
Media release
02 Jul 2019

Avoid Perth petrol price rise

The average price of unleaded petrol is set to increase by over 22 cents per litre (cpl) to 149 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 2 July 2019, most Caltex sites are increasing their ULP price to 158.9 cpl (hiking 33 cpl). Most Caltex Woolworths sites are increasing their ULP price to 156.7 cpl, most BP sites...
Consumer Protection
Media release
01 Jul 2019

A look at laws when consumer goods are left behind

Laws covering cases where goods are left behind and how people can legally dispose of them are under review and Consumer Protection wants the views of those affected by the issue. The Disposal of Uncollected Goods Act 1970 sets out the procedure people and traders should follow when they are left in possession of other people’s uncollected goods and need to discard them. This Act stipulates the...
Consumer Protection
Media release
27 Jun 2019

Real estate salesman fined for failing to disclose sewerage issue in home sale (Jonathan Kenny-Levick)

A Mandurah real estate sales representative has been cautioned and fined $1,000 by the State Administrative Tribunal for failing to disclose important information regarding the sewerage of a home that he was selling. Jonathan Kenny-Levick was the co-owner of his home in Dawesville that he put on the market in January 2016 through his agency as the listing representative. At the time, the property...
Consumer Protection
Media release
27 Jun 2019

Commissioner's Blog: Stay safe this winter

With Commissioner for Consumer Protection David Hillyard Winter is here and the colder temperatures mean products designed to keep us warm are coming out of storage or being purchased. We want you to carefully check electric blankets, hot water bottles and other winter items are in good condition and have not been recalled before you use them. To find out whether an item is on the recall list you...
Consumer Protection
Media release
27 Jun 2019

Fine for real estate sales agency after trust account breach (Port City Real Estate)

An unauthorised withdrawal from a trust account has resulted in a Fremantle real estate agency being fined $3,000 and ordered to pay costs of $1,000 by the State Administrative Tribunal. Port City Pty Ltd , trading as Port City Real Estate , had withdrawn $4,735 from the trust account in July 2017 as a “break contract fee” in circumstances where its agreement with the client who had engaged the...
Consumer Protection
Media release
26 Jun 2019

Avoid Perth petrol price rise

The average price of unleaded petrol is set to increase by over 22 cents per litre (cpl) to 147.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 25 June 2019, most Caltex sites are increasing their ULP price to 156.9 cpl (hiking by up to 32 cpl). Most Coles Express sites are increasing their ULP price to 154.9 cpl, most...
Consumer Protection
Media release
24 Jun 2019

Permanent ban for real estate sales rep who stole trust funds (Kylie Chiplin)

A real estate sales representative who stole money from an agency’s trust account has been permanently banned from ever holding a certificate of registration in the industry in WA. Kylie Marie Chiplin pleaded guilty and was convicted on 12 April 2019 of stealing $34,803.99 from the trust account of Peard Real Estate Scarborough between February 2016 and May 2018 while employed as a property...
Consumer Protection
Media release
21 Jun 2019

Property manager to pay $10,000 for trust account mistakes (TM Residential and Executive Leasing)

A Claremont property management agency has been reprimanded, fined $8,000 and ordered to pay costs of $2,000 by the State Administrative Tribunal (SAT) on 13 June 2019 for trust account errors and other breaches of the law. Gemranch Nominees Pty Ltd , trading as TM Residential and Executive Leasing , had breached the Real Estate and Business Agents Act and the Code of Conduct for Agents and Sales...
Consumer Protection
Media release
20 Jun 2019

Unlicensed motor vehicle dealer fined (Daniel Alan Hodgins)

An unlicensed motor vehicle dealer has been fined $5,000 and ordered to pay costs of $943.50 by the Perth Magistrates Court after pleading guilty on 10 June 2019. Daniel Alan Hodgins of Baldivis had purchased and sold 16 motor vehicles between April 2017 and July 2018 without a licence, in breach of the Motor Vehicle Dealers Act. Commissioner for Consumer Protection David Hillyard said unlicensed...
Consumer Protection
Media release
18 Jun 2019

Avoid Perth petrol price rise

The average price of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 146.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 18 June 2019, most BP and Caltex sites are increasing their ULP price to 153.9 cpl (hiking by up to 33 cpl). Most Caltex Woolworths sites are increasing their ULP price to 153.7...
Consumer Protection
Media release
17 Jun 2019

WA taxpayers being warned about scams as losses increase

With the end of the financial year looming, Consumer Protection is warning WA taxpayers to be aware of scam attempts that usually accelerate over the next six months. Tax scams continue to take a large financial toll on Western Australians who are usually cold-called by criminals pretending to be from the Australian Taxation Office (ATO) and demanding a fictitious tax debt be paid immediately. In...
Consumer Protection
Media release
14 Jun 2019

Avoid Perth petrol price rise

The average price of unleaded petrol is set to increase by 17 cents per litre (cpl) to 145.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 11 June 2019, most Caltex sites are increasing their ULP price to 155.9 cpl (hiking by 29 cpl). Most BP sites are increasing their ULP price to 154.9 cpl, most 7-Eleven sites to 153.9...
Consumer Protection
Media release
10 Jun 2019

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