Announcements

Showing 151 - 175 of 1179 results
Agency fined $6,000 and Director fined $4,000 for code of conduct violations Agency Director was also Director of a recommended maintenance company Agents reminded to always act in the best interests of their clients A Canning Vale real estate agency has been fined by the State Administrative Tribunal for failing to act in the best interests of five of its clients in relation to property...
Consumer Protection
Media release
10 May 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 10 May 2023), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl) to...
Consumer Protection
Media release
09 May 2023
When you walk away from a tenancy, an important next step is working out how the security bond paid at the start of the lease will be distributed between tenant and landlord. Tenants may be relying on getting back the money to help with finding a new place to live, while landlords may need some – or all – of the funds to cover damage or cleaning costs. In 2022, only 36 per cent of tenants...
Consumer Protection
Media release
04 May 2023
Mother’s Day online shoppers warned to be on alert for fake websites and scams Consumers urged to know their rights if gifts are faulty or they’ve been misled A reminder that gift cards now have a three-year minimum expiry limit Consumer Protection is encouraging shoppers to be diligent when looking for Mother’s Day gifts, particularly online. Consumers who increasingly rely on internet shopping...
Consumer Protection
Media release
02 May 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 3 May 2023), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to...
Consumer Protection
Media release
02 May 2023
New funeral pricing laws will now be enforced, with businesses warned to comply Providers to give a breakdown of costs and a total price before a funeral is held Measures designed to stop questionable sales practices and prevent overcharging From today, funeral companies in Western Australia will face enforcement action if they fail to comply with new pricing laws introduced by the McGowan...
Consumer Protection
Media release
01 May 2023
Next time you spot a bill in the letterbox, it could be worth looking into whether you’re being charged extra to receive this correspondence in the mail and how you might avoid paying the fee if so. A growing number of service providers now charge a fee to cover the costs of printing and posting your bill. That list recently expanded to include Telstra, which reportedly cited ‘environmental...
Consumer Protection
Media release
27 Apr 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 26 April 2023), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl)...
Consumer Protection
Media release
25 Apr 2023
Repairer takes payments from vehicle owners with little work carried out Three Perth consumers left out of pocket and their vehicles unusable Case highlights the dangers to consumers of paying too much money upfront A Port Kennedy vehicle repairer has been ordered by the Perth Magistrates Court to pay $48,492.59 in fines, compensation and costs after accepting payments from consumers but failing...
Consumer Protection
Media release
20 Apr 2023
Scammers have been pretending to call or text from financial institutions for years, but it’s the latest twist on these banking impersonation scams that should have all consumers on high alert. The Australian Competition and Consumer Commission (ACCC) raised the alarm after reports to Scamwatch indicated new technology was being used to make scam calls look like they were coming from the bank’s...
Consumer Protection
Media release
20 Apr 2023
Balga man sells two vehicles online with incorrect odometer readings Fined $1,600 on each charge for false or misleading representations Seller had previously been prosecuted for unlicensed dealing An online car seller has been fined $3,200 by the Perth Magistrates Court for misleading two buyers by falsifying odometer readings. Wesam Hamed Mohammed of Balga was also ordered to pay costs of $682...
Consumer Protection
Media release
19 Apr 2023
Travelling conmen approach WA consumers and businesses uninvited Reports so far received from Perth, Goldfields and Great Southern areas These fake tradies do a dodgy job, take the money and run WA home and business owners are being warned to avoid dealing with a band of fake travelling tradies known as ‘bitumen bandits’ offering to re-surface driveways and car parks, but the standard of their...
Consumer Protection
Media release
18 Apr 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 19 April 2023), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl)...
Consumer Protection
Media release
18 Apr 2023
A lack of available rental homes means it’s becoming harder and more expensive for many WA tenants to keep a roof over their heads. As Perth’s rental vacancy rate reportedly drops to 0.7 per cent and average weekly rents rise to $535, existing tenants may be asked to pay more to remain in the same property. There are strict rules surrounding how often rent increases are allowed to happen – they...
Consumer Protection
Media release
13 Apr 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 12 April 2023), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl)...
Consumer Protection
Media release
11 Apr 2023
They may well look like lollies to young eyes, but both button batteries and small high-powered magnets are capable of causing devastating internal injuries if swallowed. The dangers have been highlighted in recent news reports on two young children who were hospitalised after ingesting these incredibly hazardous items in separate incidents. Small high-powered magnets, which are promoted as shape...
Consumer Protection
Media release
06 Apr 2023
Willetton man managed five properties over four years without holding a licence Tenancy bonds were collected but not lodged with the Bond Administrator Unlicensed operators undermine professional standards of the industry A Willetton property manager who operated without a licence and failed to lodge eight tenancy bonds with the Bond Administrator was fined a total of $18,000 by the Perth...
Consumer Protection
Media release
06 Apr 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 5 April 2023), the average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to...
Consumer Protection
Media release
04 Apr 2023
Unlicensed motor vehicle dealer to pay $10,000 fine and $682 in costs 19 vehicles were sold between May 2021 and May 2022 Consumers urged to report unlicensed motor vehicle dealers A man has been fined $10,000 by the Bunbury Magistrates Court for buying and selling motor vehicles without a valid motor vehicle dealer licence. Bradley Christopher Diable was also ordered to pay costs of $682 when...
Consumer Protection
Media release
04 Apr 2023
Appeal to WA tenants and landlords to claim outstanding bond money More than $4 million being held, waiting to be returned to rightful owners Free, quick and easy online process to search for and claim money owed Tenants and landlords in WA are being urged by Consumer Protection to check for unclaimed bond money which currently totals $4.15 million. The funds are being held by the Bond...
Consumer Protection
Media release
30 Mar 2023
Consumer Protection is alerting Western Australian car buyers to check vehicle sales contracts before signing for the correct cancellation fees and terms and conditions. Motor vehicle dealers in WA have been caught using incorrect or outdated sales contracts which state a cancellation fee that is higher than what is now legally allowed. Since 1 January 2022, the maximum amount motor dealers can...
Consumer Protection
Media release
29 Mar 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 March 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 25 cents per litre...
Consumer Protection
Media release
28 Mar 2023
Five individuals have become the first to face legal action under the McGowan Government’s new ticket scalping laws Infringement notices relate to the recent sold-out UFC 284 event in Perth, with further cases still under investigation Ticket mark-ups were up to 430 per cent of the original ticket price, exceeding the 10 per cent permitted Footy fans urged to be on the lookout for ticket scalpers...
Consumer Protection
Media release
26 Mar 2023
Every cent counts during the current cost of living crisis, so it can come as a shock to discover extra fees or charges have been added to a purchase before checkout, or tacked on to the receipt after paying. Hidden fees may come in a number of disguises, so it’s important to know what to look for and understand your rights to avoid spending more than you’d initially planned. Pre-selected extras...
Consumer Protection
Media release
23 Mar 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 22 March 2023), the average price of regular unleaded petrol (ULP) will increase by 22 cents per litre (cpl)...
Consumer Protection
Media release
21 Mar 2023

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