When to lodge a certificate of compliance

When major plumbing work is completed, the licensed plumbing contractor who lodged the notice of intention for the work must submit a certificate of compliance within five working days of completing the work.

A certificate of compliance can only be lodged by the licensed plumbing contractor to which it is registered and must be filled out in its entirety. Partially filled or unreadable certificates will not be accepted.

What happens if the work is not completed?

If for any reason a licensed plumbing contractor commences plumbing work but will not complete all of the work identified in the notice, the plumbing work carried out must be certified. However, the plumbing contractor must modify the notice of intention submitted to the Building and Energy to accurately reflect the work that has been carried out by completing the reverse side of the certificate of compliance.

If a licensed plumbing contractor submits a notice of intention to the Plumbers Licensing Board (the Board) but the licensed plumbing contractor has not commenced and will no longer be responsible for carrying out any of the plumbing work specified in the notice, the contractor must withdraw the notice by completing the reverse side of the certificate of compliance and submitting it to the Board.

How to lodge a certificate of compliance

You now have the option to use the online facility Plumbing eNotice.

Within five working days of completing any major plumbing work, a licensed plumbing contractor must:

• complete, sign and date the certificate of compliance;
• provide the original certificate of compliance (yellow copy) to the Board. Where drainage plumbing work is carried out in sewered areas, a drainage plumbing diagram must also be provided with the certificate;
• provide a copy of the certificate of compliance (blue copy) to the owner or occupier of the property where the plumbing work was carried out;
• where drainage plumbing work is carried out in non-sewered areas, provide a copy of the certificate of compliance (pink copy) to the local government authority. The local government authority may also require a copy of the drainage plumbing diagram; and
• retain a copy of the certificate of compliance (green copy) for six years.

Certificates of compliance can be lodged in person at Building and Energy, any Department of Mines, Industry Regulation and Safety (DMIRS) regional office or by posting to:

Plumbers Licensing Board
Locked Bag 100
East Perth WA 6892

How to order notices and certificates

Notices of intention and certificates of compliance are able to be purchased by licensed plumbing contractors or their representatives. The certificate numbers purchased will be recorded against the licensed plumbing contractor and only that licensed contractor will be able to submit them. This means that notices or certificates will not be transferable from one licensed plumbing contractor to another.

Current prices for a notice of intention and corresponding certificate of compliance are available by downloading the certificate order form or contacting the Board.  A discount applies if purchasing notice of intention and compliance certificates in multiples of 10 or 20. A discount for a multi-entry certificate will apply if a book of 12 is purchased. Fees associated with certificates will include GST.

Purchasing options

Telephone order using credit card

Certificates are available for purchase over the phone by contacting the Plumbers Licensing Board (PLB). Licensed plumbing contractors can call the PLB on 08 6251 1377 and choose the option for book order. Payment by credit card will be required at the time of making the order. Please allow at least two to three working days for delivery.

Counter sales

Certificates are available for purchase from all DMIRS offices. Refer to the back page of the booklet for locations and office hours. Payment must be made at the time of collecting the certificates. Payment over the counter will be able to be made by cash, EFTPOS, credit card, cheque or money order. Cheques and money orders are to be made payable to the 'Plumbers Licensing Board'.

Mail order

To order the forms by mail, simply complete the certificate order form, attach a cheque or money order or provide credit card details and mail to:

Plumbers Licensing Board
Locked Bag 100
East Perth WA 6892

Please allow sufficient time for the order to be receipted and delivered.