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COVID-19 coronavirus FAQ

Tips on your consumer rights for retail, events, travel, housing and accommodation, considering the coronavirus pandemic.

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Towing after an accident

Get prepared before being involved in a car accident or roadside breakdown situation and needing your vehicle towed.

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Consumer Protection

Announcements & Publications

COVID-19 and remedial notices - Tenants bulletin 20

2 July 2020 COVID-19 and section 19 (remedial) notices It’s important for tenants to know the difference between a section 19 (remedial) and section 14 (rent...

COVID-19 and remedial notices - Landlords bulletin 44

3 July 2020 COVID-19 and section 19 (remedial) notices It’s important to know the difference between a section 19 (remedial) and section 14 (rent default)...

Annual financial return for WA charitable collections...

Who needs to use this This form is only to be completed by organisations who hold a charitable collections licence in Western Australia and are NOT...

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by around 28 cents per litre (cpl) to 134.9 cpl tomorrow, so FuelWatch is encouraging...

COVID-19 and remedial notices - Real estate industry...

29 June 2020 It’s important to know the difference between a remedial and rent default notice. This eBulletin explains remedial notices and when to use them....

Voluntary cancellation of a charitable collections licence

Who needs to use this This form should be used to voluntarily cancel an existing charitable collections licence. This form is not to be used by organisations...

Change of circumstances (for charitable collections...

Who needs to use this This form should be used to notify the Commissioner for Consumer Protection (Commissioner) of any changes to a charitable collections...

New laws to protect residents of park homes pass Parliament

Greater protections for people living in park homes in Western Australia are one step closer after new laws were passed by State Parliament. Changes to the...

Fine for security fencing company for taking deposit but...

A security fencing company and its Director have been fined a total of $6,000 by the Rockingham Magistrates Court and ordered to pay compensation and court...

Residential Rent Relief Grant Scheme - Can't pay your rent?

Residential Rent Relief Grant Scheme - Can't pay your rent? poster to download, print and share.  Key message: There is a special grant of up to $2,000...

Pre-estimated liquidated damages, online licensing kits...

16 June 2020 Motor vehicle dealers Contract cancellations - charging pre-estimated liquidated damages Consumer Protection has received a number of enquiries...

South Perth agent fined for late bond lodgements (MI Real...

Failing to lodge security bonds on time has resulted in a South Perth real estate agency and its director being fined a total of $5,000, following mediation...

Consumer Protection licence search
FuelWatch
WA ScamNet
Consumer Protection currently has two apps available for smartphones and tablets.
AssociationsOnline is our online portal which is available for incorporated associations to submit applications and manage their contact information 24/7.
Consumer Protection Seniors Housing Centre