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COVID-19 coronavirus FAQ

Tips on your consumer rights for retail, events, travel, housing and accommodation, considering the coronavirus pandemic.

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Respect starts with you

The 16 Days in WA to Stop Violence Against Women campaign is on now. Find out how you can speak out and take action. #16DaysinWA

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COVID-19 rent help

There are rent grants of up to $2,000 if you've lost your job due to COVID-19 - available until 28 March 2021.

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Consumer Protection

Announcements & Publications

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 132.8 cpl tomorrow, so FuelWatch is encouraging...

New swimming pool regulations to make family day care safer

McGowan Government to commence phase-out of swimming pools and spas for family day care services Stronger regulations to immediately require additional...

Fake retailers and scammers can steal your Christmas cash

With Black Friday sales coming up and many people doing their Christmas shopping online this year, Consumer Protection is warning consumers that scammers are...

Consumer Protection WA webinar - COVID-19 rent laws -...

13 November 2020 Consumer Protection WA webinar COVID-19 rent laws - Practical advice for property managers Hello Join us on Wednesday 18 November 2020 for...

Call for consumer caution over Christmas credit

Consumer Protection is advising caution for Christmas shoppers with a wider availability of credit options including ‘buy now, pay later’ schemes and payday...

Photographer of new-born babies arrested to face consumer...

A photographer of new-born babies was arrested and has appeared in the Perth Magistrates Court today on six charges of accepting payments from consumers but...

Commissioner's blog: Second bite at rent relief

Even though Western Australians are getting back on their feet post the COVID-19 coronavirus pandemic, there are some who are still struggling to make ends...

Registration and licence qualification changes - Real...

4 November 2020 Registration and licence qualification changes Effective 31 October 2020, new qualification requirements apply for anyone seeking a sales...

Real estate agency and staff fined over tenancy bond and...

A Mount Lawley real estate agency, its supervising director and two staff members have been reprimanded by the State Administrative Tribunal (SAT) over the...

Licensing fees discounted under COVID-19 economic relief...

30 October 2020 Licensing fees discounted under COVID-19 economic relief package From 28 October 2020, a discount applies to all motor vehicle licensing...

Licensing fees discounted under COVID-19 economic relief...

30 October 2020 Licensing fees discounted under COVID-19 economic relief package From 28 October 2020, a discount applies to all land valuer licensing...

Costly lesson for landlord over unlodged bond (Anthony...

The owner of a Wellard property has been fined $2,000 and ordered to pay $740 in costs for failing to lodge his tenants’ bond. At Rockingham Magistrates...

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