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Concerned about identity theft, scams and cybercrime? Learn how to protect yourself at one of IDCARE’s free CROC community events.

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Free events for seniors

Join us in May or June to learn about consumer rights, scam prevention, wills and estate planning and WA Seniors Card.

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Need advice from Consumer Protection? Our contact centre is open from 8.30am-4.30pm Monday to Friday - call 1300 304 054.

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Consumer Protection

Announcements & Publications

Residential Tenancies Act review Decision Regulatory...

This Decision Regulatory Impact Statement (DRIS) is the first phase of proposed reforms in the current review of the Residential Tenancies Act.  A summary of...

Commissioner's Blog: Speak up about substandard rentals

Western Australia’s rental market has never been tighter, but it doesn’t mean tenants should accept living in homes that are falling into disrepair, have...

Backyard trading of motor vehicles ends in fine for...

$7,908.30 fine and costs for buying and selling motor vehicles without a dealer’s licence 21 vehicles bought and 24 sold during almost a year Public urged to...

Alert to Perth motorists - fill up now to beat the petrol...

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have...

Scammers target real estate and settlement industry trust...

Real estate agent lost $43,080 and two settlement agents lost a combined $64,468 Victims tricked into transferring trust account funds by scammers posing as...

WA tenancy law modernisation to strike a balance between...

New tenancy laws to improve rights for renters and provide certainty for landlords Rent bidding to be prohibited in Western Australia under the reforms The...

Commissioner's Blog: Keep your wits when buying tickets

Live sport and music lovers will be spoilt for choice in the coming months, as Western Australia gets set to host to a slew of major international events. ...

Unlicensed dealing results in further fines for repeat...

$30,208 fine and costs for trading in motor vehicles without a licence 18 vehicles bought and 22 sold between 6 January 2021 and 28 October 2021 Public urged...

Residential Tenancies Act review 2019 public consultation...

Consultation status: CLOSED Submissions closed at 5pm on 30 June 2020.  This public consultation discussion paper follows the tenancy life cycle and...

Alert to Perth motorists - fill up now to beat the petrol...

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have...

Scam spike in Aboriginal and Torres Strait Islander peoples

50 consumers lost over $161,000 to scams in the last 12 months Aboriginal and Torres Strait Islander peoples invited to share their experience with scams,...

Commissioner's Blog: Travelling in a post-pandemic world

As the world shakes off the shackles of COVID-19, many Western Australians are feeling more confident about jetting off or setting sail for a holiday. We...

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