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COVID-19 coronavirus FAQ

Tips on your consumer rights for retail, events, travel, housing and accommodation, considering the coronavirus pandemic.

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Towing after an accident

Get prepared before being involved in a car accident or roadside breakdown situation and needing your vehicle towed.

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Scams Awareness Week 2020

Be yourself, don’t let a scammer be you

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Consumer Protection

Announcements & Publications

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 132.6 cpl tomorrow, so FuelWatch is encouraging...

First step towards better consumer protection in the tow...

Consumer Protection has launched a period of community and industry consultation with the view of determining whether the regulation of tow truck businesses...

Consumer complaints mount against Albany shed seller –...

Consumer Protection is warning consumers about an Albany shed seller who appears to have accepted a large amount of money in deposits and full payments but...

Live stream scammers target Consumer Protection Awards

Live stream scammers have targeted the Western Australian Consumer Protection Awards virtual event on Facebook prompting a warning from the consumer watchdog...

Vehicle parts seller to pay $26,000 for operating a ...

A man who operated a business selling specialist motor vehicle parts as well as conducting driver training courses was fined $10,000 by the Armadale...

New tenant issues with locked gas meter boxes - Real...

5 August 2020 What is the solution when the gas supply has been locked or removed at the start of a tenancy? Suppliers and retailers – what is the difference...

Advocates for WA’s vulnerable consumers become award winners

Community service providers that offer support to some of our most vulnerable consumers have been recognised in the Consumer Protection Awards, along with a...

Illegal dealing in 52 motor vehicles results in fine for...

A 53 year old Applecross man was fined $4,500 by the Perth Magistrates Court on 24 July 2020 after pleading guilty to buying and selling 52 motor vehicles...

Future regulation of WA's accident towing industry:...

Why are reforms being considered? Following a vehicle accident, drivers can easily be taken advantage of as they are often highly vulnerable and in shock....

Audit reports reminder, licence updates and beware scam...

31 July 2020 Motor vehicle dealers Audit reports reminder  30 June 2020 - financial audit year end 30 September 2020 - financial audit report lodgement...

Commissioner's blog: Travel - to cancel or not to cancel?

If you’re a Western Australian who loves to travel, then odds are high you’ve had a trip cancelled or postponed due to the COVID-19 coronavirus pandemic....

COVID-19 coronavirus – Statement of Regulatory Intent

Department of Mines, Industry Regulation and Safety – Consumer Protection Division – Associations Incorporation Act 2015 (WA) – Regulatory approach in...

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