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COVID-19 coronavirus FAQ

Tips on your consumer rights for retail, events, travel, housing and accommodation, considering the coronavirus pandemic.

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New COVID-19 rent grants

Future rent support grants of up to $2,000 can help tenants struggling financially meet rent payments after the emergency period.

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2021 CP Awards results

Congratulations to all 2021 Consumer Protection Awards winners.

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Consumer Protection

Announcements & Publications

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 157.5 cpl tomorrow, so FuelWatch is encouraging...

Retirement villages bulletins

Retirement villages bulletins provide topical information and reminders for retirement village industry.   Have you subscribed to the bulletins? Keep up to...

Reminder: Consultation period for 2021/2022 budget -...

13 May 2021 Reminder: Consultation period for 2021/2022 budget Before the start of each financial year, the residents of a retirement village must have...

Licensing of motor vehicle dealers in WA “not just red...

Rivervale man fined $4,000 for dealing more than 40 vehicles with no licence Magistrate says licensing important for safety and protection of consumers...

Furniture retailer to pay $47,000 in fine, costs and...

Bedrooms by Aura and Simone Lockett fined $15,000 for failing to deliver Court orders six consumers be paid about $36,000 in compensation Affected consumers...

Firms offering debt management services require credit...

ASIC has today released an information sheet for providers of debt management services that explains their new regulatory obligations, including the...

New appointment to spearhead consumer issues in the Mid-West

Candice Evans to lead the team in Consumer Protection’s Geraldton office Her experience in helping tenants will be useful in new role Consumer Protection’s...

New appointment to spearhead consumer issues in the...

Bouyden McKenzie takes up position in Consumer Protection’s Kalgoorlie office His experience in supporting and educating the community useful in new role...

Urgent safety warning after WA child consumes hand sanitiser

Six year old child recovers from ingesting alcohol-based hand sanitiser Consuming sanitiser can cause serious health issues Sanitiser bottles should be kept...

Commissioner's blog: Food coach with appetite for change...

Witnessing the effects food additives had on her own children inspired a Western Australian mother to create a movement that has been recognised in this year...

Gifting circle committing participants to break the law ...

Reports of people participating in another illegal pyramid scheme/gifting circle The Commitment Circle is believed to have originated in New Zealand The...

Stony silence after WA consumers pay for stone repairs...

Queensland-based company and Director fined a total of $6,000 Court orders two WA consumers be paid $2,183.50 in compensation Traders warned not to betray...

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