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COVID-19 coronavirus FAQ

Tips on your consumer rights for retail, events, travel, housing and accommodation, considering the coronavirus pandemic.

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Consumer Protection

Announcements & Publications

Landlord COVID-19 Process B: Breach process if your...

Landlords and property managers can use this flowchart during the COVID-19 emergency period to assist with managing notifications and date counting when your...

Landlord COVID-19 Process A: Breach process if your COVID...

Landlords and property managers can use this flowchart during the COVID-19 to assist with managing notifications and date counting when the tenant has failed...

Jobseekers misled by 'introductory' construction industry...

Jobseekers wanting to work in the WA construction industry may be misled by a company offering “introductory” online safety training courses. It is a...

COVID-19 and rent relief requests - Real estate industry...

18 May 2020 As you may be aware the Residential Tenancies (COVID-19 Response) Act 2020 (the Act) has now been enacted to address the hardship being...

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 24 cents per litre (cpl) to 118.3 cpl tomorrow, so FuelWatch is encouraging...

Don’t rush into buying post-iso holiday

WA’s Commissioner for Consumer Protection is advising travel-buyers to read terms and conditions very carefully and be wary of ‘pay now/book later’ deals...

New service helps tenants and landlords resolve COVID-19...

The McGowan Government has created a free conciliation service to assist renters and landlords reach agreement about coronavirus (COVID-19) related tenancy...

$70,000 in losses reported from victims of COVID-19...

Consumer Protection has received reports from seven victims of scams where COVID-19 was used in the plot to steal a total of about $68,000. Most were the...

COVID-19 and property access – an update - Landlords...

11 May 2020 COVID-19 and property access – an update This bulletin supersedes Landlords' bulletin 42 that was issued on 6 April 2020.   On 26 April 2020...

COVID-19 coronavirus and property access - an update -...

11 May 2020 COVID-19 and property access – an update This bulletin supersedes tenant bulletin 18 issued on 6 April 2020.   On 26 April 2020 Premier Mark...

COVID-19 and property access – an update - Real estate...

7 May 2020 COVID-19 and property access – an update This bulletin supersedes real estate industry bulletin 220 issued on 6 April 2020. On 26 April 2020...

Tree lopper cut down by Supreme Court after acquittal...

The Supreme Court has overturned the acquittal of a Perth tree lopper and convicted him on six charges of breaking consumer law related to an unsolicited...

Consumer Protection licence search
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WA ScamNet
Consumer Protection currently has two apps available for smartphones and tablets.
AssociationsOnline is our online portal which is available for incorporated associations to submit applications and manage their contact information 24/7.
Consumer Protection Seniors Housing Centre