Building Commission
Regulates Western Australian building and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of the Building Commission.
- Licensing and registration and owner-builder approval
  Application and renewal information.
- Building approvals
  The process for getting building work approved.
- Find a registered building service provider or licensed plumber
  Find an appointor, builder, building surveyor, painter or plumber.
- Building or renovating your home
  Information on building or renovating your home or small commercial building and becoming an owner-builder.
- Responsibilities and compliance
  Legislation, codes and standards for adjudicators, builders, building surveyors, painters and plumbers.
- Dispute resolution
  Building service and payment disputes.
- Keep informed
  Latest information and subscriptions, events and seminars and public consultations open for comment.
- Construction Contracts Act
  The adjudication process for resolving payment disputes.
- Swimming pools, dividing fences and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, and smoke alarms for existing residential buildings.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- Consumer complaints
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for buyers of goods or services.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- About Consumer Protection, online resources and apps
  Find out about Consumer Protection and access online resources.
- Consultation and compliance
  Compliance actions, public consultations and reports.
EnergySafety
Technical safety regulation for the electricity and gas industries.
- Overview
  Learn about who we are and what we do, information on legislation, reports and useful links.
- Consumer safety
  Find out how to use gas and electricity safely.
- Licensing
  How to apply for a licence or search for a licensed person.
- Industry safety
  Information on appliance approvals and network operators.
- Report an accident
  How to report an accident or incident to EnergySafety.
- Stay informed
  Subscribe to the Energy and Plumbing Focus newsletter, safety alerts and update your contact details.
- eNotice
  How to register and lodge eNotices.
Labour Relations
State system employment laws and public sector labour relations.
- Private sector employers and employees
  Wageline helps with information about pay rates, leave entitlements, when children can work and other employment issues.
- Public sector labour relations
  Information and resources for agencies on public sector employment and labour relations.
- Public holidays
  Public holiday dates for Western Australia.
- Ministerial Review of the State industrial relations system
  Information and terms of reference for the Ministerial Review of the State industrial relations system.
- Inquiry into Wage Theft in Western Australia
  Information on the Inquiry into Wage Theft.
WorkSafe
Regulation and promotion of safety in general industry.
- Licences, registrations and notices
  How do I obtain a licence, register plant, seek a review, or request an exemption?
- Notify us
  Find out how to notify WorkSafe of an incident, completion of requirements of an improvement notice or make a complaint about a workplace hazard.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Commission for Occupational Safety and Health
  Information about Western Australia's peak safety and health body.
- Occupational safety and health law
  How do I comply with the law?
- Safety and health topics
  How do I make my workplace safer?
- Safety and health representatives
  Information about and for safety and health representatives.
- Tool box
  Events, statistics and educational resources.
- Work health and safety legislation reform
  Learn more about work health and safety reform.
- Small business safety
  Your guide to safety and health in small business.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.
- Stay informed
  Subscribe to one of our media statement digests.

Consumer Protection

Consumer complaints

Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.

Housing and accommodation

Information on renting, buying or selling a home, including accommodation for seniors.

Consumer rights

Information and advice for buyers of goods or services.

Business

Information for businesses about their rights and responsibilities under consumer laws in Western Australia.

Licences and registrations

Information on applications, requirements, training and registrations for regulated industries.

Charities and associations

Information for charities and associations operating in Western Australia.

About Consumer Protection, online resources and apps

Find out about Consumer Protection and access online resources.

Consultation and compliance

Compliance actions, public consultations and reports.

Most Visited

Rental forms and notices Bonds forms Releasing or claiming a bond (Bond disposal)Consumer complaint checklist Consumer Protection licence and registration search Retail trading hours

Our Services

Apply

Renew

Notify

Complaints

Pay

Licence search

Announcements & Publications

View All Announcements View All Publications

18 July 2019

Vehicle repairer gets three year ban and a fine after...

A motor vehicle repairer has been banned from holding a licence for three years, fined $3,000 and reprimanded by the State Administrative Tribunal (SAT)...

15 July 2019

Avoid Perth petrol price rise

The average price of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 150.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to...

15 July 2019

eCourts Portal - Faster and easier court orders - Real...

15 July 2019 Faster and easier court orders with the eCourts Portal of Western Australia Use the eCourts Portal of Western Australia to take advantage of new...

12 July 2019

Commissioner's Blog: Buyer beware fake websites

With Commissioner for Consumer Protection Penny Lipscombe A super bargain promoted via an online pop-up or social media advertisement is just like an...

12 July 2019

Consumer issues for farmers

Farmers and Consumer Protection Farmers have Australian Consumer Law (ACL) rights if the good or service is under $40,000, used mainly for household use (e.g...

9 July 2019

Balga man fined for operating large illegal car dealing...

A Balga man has been fined $4,000 by the Perth Magistrates Court on 5 July 2019 after pleading guilty to operating a large car dealing operation without a...

4 July 2019

Identities of small businesses stolen in Facebook mobile...

Four mobile phone businesses in Perth have had their identities stolen as part of a Facebook scam which is claiming many victims around Australia. The logos,...

3 July 2019

Corruption investigation results in vehicle repairer...

Two men who have admitted being involved in corrupt activities related to vehicle examinations have been reprimanded, fined and disqualified from holding...

28 June 2019

Licence renewals and Home Buyers Assistance Account grant...

27 June 2019 Licence renewals and reminders As mentioned in bulletin #87, our Licensing Services team now sends out digital renewal reminders exclusively by...

27 June 2019

Real estate salesman fined for failing to disclose...

A Mandurah real estate sales representative has been cautioned and fined $1,000 by the State Administrative Tribunal for failing to disclose important...

27 June 2019

A look at laws when consumer goods are left behind

Laws covering cases where goods are left behind and how people can legally dispose of them are under review and Consumer Protection wants the views of those...

26 June 2019

Fine for real estate sales agency after trust account...

An unauthorised withdrawal from a trust account has resulted in a Fremantle real estate agency being fined $3,000 and ordered to pay costs of $1,000 by the...

Public, consumers and employees

Business, corporate and industry

Online Services