Skip to content

COVID-19 coronavirus FAQ

Tips on your consumer rights for retail, events, travel, housing and accommodation, considering the coronavirus pandemic.

Learn more

Quad bike safety changes

Thinking of buying a new quad bike? Phase one of new safety standards is now in effect.

Learn more

COVID-19 rent help

There are rent grants of up to $2,000 if you've lost your job due to COVID-19 - available until 28 March 2021.

Apply now

Consumer Protection

Announcements & Publications

Commissioner's blog: New Code gets fitness industry into...

Gone are the days where a gym is the only destination available for fitness lovers looking for a structured work-out. Nowadays, you can find boot-camps in...

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 133.8 cpl tomorrow, so FuelWatch is encouraging...

Extra Christmas shopping hours to help stimulate retail...

An extra 36 shopping hours approved from December 5 to New Year's Day Earlier opening and later closing times allowed before and just after Christmas...

Phone threats from scammers lead to losses over fake tax...

Losses are mounting following a spate of phone threats and voicemails from scammers demanding the payment of a fake tax debt or the victim will be arrested....

Changes to WA’s residential parks laws – what you need to...

15 October 2020 Changes to WA’s residential parks laws – what you need to know   In this issue: Upcoming changes to WA’s residential parks laws How the...

Commissioner's blog: Nominate now for Consumer Protection...

Are you a consumer champion or do you know one? If so, then I would urge you to consider nominating for the Consumer Protection Awards 2021. Every day across...

Christmas trading hours - metropolitan Perth

WA consumers can take advantage of the extra shopping hours which start on Saturday, December 5. Non-metropolitan trading hours are available on Regional...

Choose your removalist wisely as rogue operators attract...

Are you moving house? Then Consumer Protection recommends choosing your removalist wisely as about 40 complaints have been received so far this year against...

False testimonials land solar company in hot water ...

A solar power company has been fined $6,000 after admitting to eight breaches of Australian Consumer Law when it published fake testimonials on its website....

Prepaid funerals checklists

Publications last updated 7 October 2020. The Fair Trading (Prepaid Funerals Code of Practice) Regulations 2020 (the code) is a new mandatory code of...

Letter to REIWA from Minister John Quigley

Letter from Minister John Quigley to Mr Neville Pozzi, Chief Executive Officer of the Real Estate Institute of Western Australia (REIWA) on 6 October 2020.

COVID-19 rent laws extended: Residential parks bulletin 13

Extension of the COVID-19 rent laws emergency period It’s important for WA park operators to know that the State Government has extended the emergency period...

Consumer Protection licence search
FuelWatch
WA ScamNet
Find out about making a complaint to Consumer Protection.
AssociationsOnline is our online portal which is available for incorporated associations to submit applications and manage their contact information 24/7.
Consumer Protection Seniors Housing Centre