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COVID-19 coronavirus FAQ

Tips on your consumer rights for retail, events, travel, housing and accommodation, considering the coronavirus pandemic.

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COVID-19 rent debt help

Tenants financially affected by COVID-19 who have a rent debt may be eligible for a grant of up to $4,000 to pay their arrears.

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Fill up with FuelWatch

You could save up to $780 a year by using FuelWatch.

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Consumer Protection

Announcements & Publications

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 143.5 cpl tomorrow, so FuelWatch is encouraging...

Scam prevention and changes to mutual recognition laws -...

21 January 2021 In this issue: Recent impersonation scams affecting the property industry Changes to mutual recognition laws Impersonation scams affecting...

Scam prevention and changes to mutual recognition laws -...

21 January 2021 In this issue: Recent impersonation scams affecting the property industry Changes to mutual recognition laws Impersonation scams affecting...

You can have your say on changes to mutual recognition...

21 January 2021 In 2020, the Commonwealth, State and Territory Governments agreed to introduce a uniform scheme for the automatic mutual recognition (AMR) of...

Commissioner's Blog: Hiring a pest controller

Your home is your most important asset, so you’ll naturally want to protect it from unwanted pests like termites and rodents. While most people will...

Dream of home ownership shattered after $133,000 scam theft

Thornlie couple lose their home purchase savings in a payment redirection scam Settlement agent’s email used by scammers looked almost the same Property...

Future renting WA Negotiating guide

It’s time to start talking about your renting future. In response to COVID-19, the Western Australian Government implemented a moratorium on some evictions...

Costco blitzes the field to offer Perth’s cheapest petrol...

Costco’s fuel outlet at Perth Airport offered motorists the cheapest petrol in 2020 with FuelWatch, which is celebrating its 20th anniversary, releasing its...

Commissioner's blog: Divorce used in cheap car scam

Online classified sites are a popular and convenient way for car-hunters to scour listings of second-hand vehicles, but this also makes them a target for...

Rent in advance guidelines - Real estate industry...

23 December 2020 Rent in advance guidelines Some renters have contacted us recently with concerns about receiving requests to pay more than two weeks rent in...

Rent in advance guidelines - Landlords bulletin issue 51

23 December 2020 Rent in advance guidelines Some renters have contacted us recently with concerns about receiving requests to pay more than two weeks rent in...

Rent in advance guidelines - Tenants bulletin issue 25

23 December 2020 Rent in advance guidelines Some renters have contacted us recently with concerns about receiving requests to pay more than two weeks rent in...

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