Commissioner's Blog: Stay safe this Australia Day
This Australia Day, many families and friends are planning to get together to make the most of the warm summer day. We all want to have a safe Australia Day,...
Consumer Protection
Announcements & Publications
More scams target Kimberley flood victims via social media
Kimberley flood victims being targeted by fake offers of financial relief from scammers Bogus charities popping up on social media to steal funds from...
Alert to Perth motorists - fill up now to beat the petrol...
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have...
Consumer alert about Perth hotel owner who allegedly...
Guests claim the hotel incorrectly retains their security bonds 17 consumer complaints against the hotel and its proprietor remain unresolved Consumers...
Scammers pose as real charity raising funds for flood...
Scammers have set up fake Instagram account leedal_foundation_limited The real Leedal Foundation Limited is raising funds for flood victims in Fitzoy...
Alert to Perth motorists - fill up now to beat the petrol...
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have...
It's trust account audit time! - Real estate industry...
16 January 2023 It's trust account audit time! January is the perfect time to start preparing and referring last year’s trust account information to your...
Motor vehicle seller fined for unlicensed dealing (Van...
Unlicensed motor vehicle dealer to pay $5,000 fine and $638 in costs 36 vehicles were sold between January and November 2021 Consumers urged to report...
Motor vehicle sales and repairs - An industry guide to...
This guide provides information on the ACL for the motor car and motorcycle sales and repair industries. It covers issues about which industry bodies have...
Unauthorised real estate trust account withdrawals result...
Real estate agent and his company fined a total of $6,500 Multiple unauthorised withdrawals from trust account over four months The money of the agency’s...
Commissioner's Blog: Post-Christmas gift returns and gift...
With the season of giving now over, many consumers will be considering returning their unwanted Christmas gifts or putting their new gift card in a drawer to...
WA consumer complaints about used vehicle defects skyrocket
Strong demand results in 730% increase in complaints over five years Delivery delays for new models and sale of flood-affected used vehicles blamed Consumer...
