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Unpack the T&Cs

Before you book, make sure you understand the T&Cs for each part of your trip.

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Tiny batteries, big danger!

Button batteries can cause severe injury to children and even death if swallowed.

How to protect kids

Rental maintenance

Want to know who’s responsible for maintenance at your rental?

Do I have to fix it?

DMIRS COVID-19 coronavirus

Information about services

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Consumer Protection

Announcements & Publications

$40,000 fine for high number of illegal backyard vehicle...

174 vehicles bought and 147 sold without a licence in about 12 months Backyard operators robbing consumers of their rights Public urged to report illegal...

Commissioner's Blog: Review drives change for vehicle...

When it comes time to move on a car or caravan, some people may lack the time or confidence to negotiate a private sale themselves. Engaging a dealer to sell...

Some fitness operators not pulling their weight on new...

Action threatened against those who don’t comply with fitness industry rules Most issues relate to membership cancellations and refunds 37 complaints and 111...

Alert to Perth motorists - fill up now to beat the petrol...

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will...

Shipping container scam money lost at sea

Fake websites selling shipping containers ripping off WA consumers Almost $55,000 lost by scam victims in the past four months Others caught by a bogus...

Commissioner's Blog: Flood cars – avoid buying a washed...

The floodwaters may have subsided in Eastern Australia, but consumers in Western Australia are being warned to brace for the tsunami of flood-damaged cars...

Homeless and emergency accommodation Western Australia

This publication contains contact details for organisations providing the following services: Crisis accommodation and homelessness Entrypoint Perth 1800...

Commissioner's Blog: Make mum's day with our consumer advice

Mother’s Day is on its way, so no matter whether you’re looking for a gift online or in-store, remember that you have the same consumer rights if things go...

Fine for Mt Magnet landlord over tenancy bonds (Ian Black)

Landlord failed to lodge seven bonds with the Bonds Administrator $1,000 fine after Consumer Protection takes prosecution action Laws designed to keep...

Property settlement payment scam results in a $732,000 loss

Email communications between home buyer and settlement agent hacked Request for payment with false bank account details sent to buyer Loss brings 2022 total...

Consignment trust account for a motor vehicle dealer

Changes to licensing of motor vehicle consignment sales in WA A review into the regulation of consignment sales under the Motor Vehicle Dealers Act 1973 ...

Changes to licensing for motor vehicle consignment sales...

New licence category proposed for dealers wanting to sell on consignment Character test for licence applicants and their associates to be strengthened...

Consumer Protection licence search
FuelWatch
WA ScamNet
Find out about making a complaint to Consumer Protection.
AssociationsOnline is our online portal which is available for incorporated associations to submit applications and manage their contact information 24/7.
Consumer Protection Seniors Housing Centre