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COVID-19 coronavirus FAQ

Tips on your consumer rights for retail, events, travel, housing and accommodation, considering the coronavirus pandemic.

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New COVID-19 rent grants

Future rent support grants of up to $2,000 can help tenants struggling financially meet rent payments after the emergency period.

Apply now

Buying a car from a dealer?

Dealers can charge up to 15 per cent for “pre-estimated liquidated damages” if you want to cancel the agreement.

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Consumer Protection

Announcements & Publications

Bitumen Bandits resurface in the South-West

Travelling conmen offering to resurface bitumen driveways and car parks Work is usually sub-standard or incomplete and at an inflated price Warning to resist...

WA tax scam victims suffer losses of $270,000 this...

Warning to be aware of bogus calls claiming to be from government agencies Resist threats from scammers to pay a fake debt Hang up on these calls and contact...

Motor vehicle industry bulletins

Motor vehicle industry bulletins provide topical information and reminders for those in the motor vehicle industry, including repairers and dealers. Have...

Tenants bulletins

Tenants bulletins provide topical information and reminders to tenants of rental properties in Western Australia. Have you subscribed? Make sure you are up...

Real estate bulletins

Real estate bulletins provide topical information and reminders for agents.   Have you subscribed to the bulletins? Keep up to date with the latest...

Retirement villages bulletins

Retirement villages bulletins provide topical information and reminders for retirement village industry.   Have you subscribed to the bulletins? Keep up to...

Update your employment and contact information online -...

11 June 2021 Update your employment and contact information online The department previously introduced an online gateway that allows licensed real estate...

Update your details online and handling pre-estimated...

11 June 2021 Update your employment and contact information online The department previously introduced an online gateway that allows licensed motor vehicle...

Have your say on retirement village law reforms -...

11 June 2021 Have your say on retirement village law reforms Consumer Protection has released the Consultation Regulatory Impact Statement 4 (CRIS 4)...

Increase in rental scams during 2021 - Tenants bulletin 29

11 June 2021 Increase in rental scams during 2021 Scammers are targeting tenants, who are desperate to secure a rental property in the current tight market,...

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 158.6 cpl tomorrow, so FuelWatch is encouraging...

Fines for forgetting to disclose material fact prior to...

Encroachment of a garage into neighbouring property not disclosed before sale Agent told about the issue during appraisal but forgot about it Warning to...

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Find out about making a complaint to Consumer Protection.
AssociationsOnline is our online portal which is available for incorporated associations to submit applications and manage their contact information 24/7.
Consumer Protection Seniors Housing Centre