Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Plumbing, building service, and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting and plumbing eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars, videos, and public consultations.
- Contractor Payment Disputes (Construction Contracts Act)
  If your construction contract was entered into BEFORE 1 August 2022.
- Contractor Payment Disputes (Security of Payment Act)
  If your construction contract was entered into ON or AFTER 1 August 2022.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- Consumer Justice Strategy 2021-25
  Legislative reforms, policy development, and strategic priorities for consumer protection and fair trading in WA.
- Consumer complaints
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- COVID-19 coronavirus FAQ
  Information on your rights regarding housing and accommodation, goods and services, events and travel.
- About Consumer Protection
  What Consumer Protection does, contacts and events.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- DMIRS COVID-19 coronavirus
  Information for employers and employees
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and personal leave, underpayment issues, COVID-19, and how to contact Wageline and stay informed.
- Government sector labour relations
  Information and resources for agencies on government sector employment and labour relations.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  Who is in the WA state system, key features of the state system and recent inquiries and reviews.
- Changes to state employment laws
  Information on 2022 changes to state employment laws in Western Australia.
WorkSafe
Regulation and promotion of workplace health and safety including in general industry and the mining and petroleum industries.
- Report an incident
  Notify the regulator of a death, serious injury/illness or dangerous incident.
- Notify, submit or contact us
  Notify or submit items to WorkSafe.
- Apply for a licence or register plant
  Apply for licence, register an item of plant or learn about construction induction training.
- Work health and safety legislation
  Information about WA's work health and safety (WHS) laws.
- Health and safety representatives
  Information about HSRs.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Work Health and Safety Commission
  Information about Western Australia's peak safety and health body.
- Historical occupational safety and health law
  Safety and health legislation prior to 2022.
- Health and safety topics
  How do I make my workplace safer?
- Historical mines and petroleum guidance
  Safety and health guidance under the legislation prior to 2022.
- Tool box
  Events, statistics and educational resources.
- Small business safety
  Your guide to safety and health in small business.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Consumer Protection

Consumer Justice Strategy 2021-25

Legislative reforms, policy development, and strategic priorities for consumer protection and fair trading in WA.

Consumer complaints

Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.

COVID-19 coronavirus FAQ

Information on your rights regarding housing and accommodation, goods and services, events and travel.

About Consumer Protection

What Consumer Protection does, contacts and events.

Housing and accommodation

Information on renting, buying or selling a home, including accommodation for seniors.

Consumer rights

Information and advice for consumers including people with a disability, Aboriginal consumers, and multilingual consumers.

Business

Information for businesses about their rights and responsibilities under consumer laws in Western Australia.

Licences and registrations

Information on applications, requirements, training and registrations for regulated industries.

Charities and associations

Information for charities and associations operating in Western Australia.

Consultations, compliance and reports

Compliance actions, public consultations and reports.

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Announcements & Publications

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18 August 2022

Hi Mum, bye money – the scam that pulls on parents’ heart...

Scammers target parents, pretending to be children needing urgent money Losses from WA victims amount to almost $120,000 Parents urged to verify sender...

16 August 2022

Incorporated Associations Self Check

Complying with the Associations Incorporation Act 2015 – Self-check Discuss as a Committee how your association rates in complying with the Associations...

12 August 2022

Western Derby footy fans warned about buying fake tickets

Fake tickets have been detected at Optus Stadium events Warning that scammers will prey on Western Derby fans prior to bouncedown Consumers urged to only buy...

9 August 2022

Consignment trust account for a motor vehicle dealer

Application to Open/Amend/Close a Consignment Trust Account for a Motor Vehicle Dealers Licence. Dealers are required to inform the Commissioner as soon as...

9 August 2022

Alert to Perth motorists - fill up now to beat the petrol...

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am...

5 August 2022

Ticket re-selling website Viagogo investigated under WA...

Investigation into tickets allegedly sold for more than the allowed 110 per cent. Viagogo urged to do more to prevent illegal ticket sales on their website....

4 August 2022

Commissioner's Blog: Finding a mechanic you can trust

Finding the right mechanic to fix or service your car can be a daunting prospect, as some consumers may worry about being overcharged or even quoted for work...

3 August 2022

Report on retirement villages consultation published -...

2 August 2022 Report on retirement villages consultation published - what you told us / what we learnt Over the past couple of years the retirement village...

2 August 2022

Retirement village law reform to make village life fairer...

Retirement village law reform to make village life fairer and easierGovernment proposes wide-ranging reforms to retirement village laws in WA Law changes...

2 August 2022

Family violence, child safety, funeral insurance in...

Winners of 2022 WA Consumer Protection Awards announced The awards recognise individuals and groups whose work advances protecting consumer rights in the...

27 July 2022

Fines for failing to lodge tenancy bonds and trust...

Rockingham real estate agency and licensee fined a total of $23,000 Inaccuracies in trust account records and tenancy bonds lodged too late Warning to agents...

27 July 2022

Commissioner's Blog: How rising rent may impact your bond

As rents continue rising across Western Australia, many tenants are finding that in addition to paying more money to live in their home each week, there is...

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