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COVID-19 coronavirus FAQ

Tips on your consumer rights for retail, events, travel, housing and accommodation, considering the coronavirus pandemic.

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New COVID-19 rent grants

Future rent support grants of up to $2,000 can help tenants struggling financially meet rent payments after the emergency period.

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WA's new fitness code

Find out what the new fitness code means for you.

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Consumer Protection

Announcements & Publications

Unleaded petrol colour changes

Dyes used to identify grades of petrol no longer required Transitional period of up to 12 months now in place Fuel performance not affected by the changes...

On the spot fine for plumbing company that refused to...

$6,600 infringement notice for failing to comply with unsolicited sales’ laws Company initially refused to refund 50% deposit after contract cancelled...

Commissioner's blog: Tips to avoid towing trouble

Car trouble can strike at any time when you are out on the roads, so it’s important to be across your rights before a breakdown or an accident occurs to...

Why pay for information you can get for free?

Websites charging for free or low cost information from government agencies Beware of vehicle checks, fuel price and super search websites Consumers urged to...

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 166.2 cpl tomorrow, so FuelWatch is encouraging...

Motor vehicle industry bulletins

Motor vehicle industry bulletins provide topical information and reminders for those in the motor vehicle industry, including repairers and dealers. Have...

Real estate bulletins

Real estate bulletins provide topical information and reminders for agents.   Have you subscribed to the bulletins? Keep up to date with the latest...

A swift deal may result in future pain - Real estate...

16 July 2021 A swift deal may result in future pain Our current real estate market has seen the quick negotiation of sales transactions, with some homes...

Residential Rent Relief Grant Scheme extended to 31...

5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme (RRRGS) until 31 December 2021 to assist renters who are struggling to...

Licensing reminders: annual fee increases, police check...

30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about...

Avoid Perth petrol price rise

The average price of regular unleaded petrol (ULP) is set to increase by over 27 cents per litre (cpl) to 166.5 cpl tomorrow, so FuelWatch is encouraging...

Retirement villages bulletins

Retirement villages bulletins provide topical information and reminders for retirement village industry.   Have you subscribed to the bulletins? Keep up to...

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