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2022 CP Awards results

Congratulations to all 2022 Consumer Protection Awards winners.

Find out who won

Rental maintenance

Want to know who’s responsible for maintenance at your rental?

Do I have to fix it?

Unpack the T&Cs

Before you book, make sure you understand the T&Cs for each part of your trip.

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DMIRS COVID-19 coronavirus

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Consumer Protection

Announcements & Publications

Hi Mum, bye money – the scam that pulls on parents’ heart...

Scammers target parents, pretending to be children needing urgent money Losses from WA victims amount to almost $120,000 Parents urged to verify sender...

Incorporated Associations Self Check

Complying with the Associations Incorporation Act 2015 – Self-check Discuss as a Committee how your association rates in complying with the Associations...

Western Derby footy fans warned about buying fake tickets

Fake tickets have been detected at Optus Stadium events Warning that scammers will prey on Western Derby fans prior to bouncedown Consumers urged to only buy...

Consignment trust account for a motor vehicle dealer

Application to Open/Amend/Close a Consignment Trust Account for a Motor Vehicle Dealers Licence. Dealers are required to inform the Commissioner as soon as...

Alert to Perth motorists - fill up now to beat the petrol...

Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am...

Ticket re-selling website Viagogo investigated under WA...

Investigation into tickets allegedly sold for more than the allowed 110 per cent. Viagogo urged to do more to prevent illegal ticket sales on their website....

Commissioner's Blog: Finding a mechanic you can trust

Finding the right mechanic to fix or service your car can be a daunting prospect, as some consumers may worry about being overcharged or even quoted for work...

Report on retirement villages consultation published -...

2 August 2022 Report on retirement villages consultation published - what you told us / what we learnt Over the past couple of years the retirement village...

Retirement village law reform to make village life fairer...

Retirement village law reform to make village life fairer and easierGovernment proposes wide-ranging reforms to retirement village laws in WA Law changes...

Family violence, child safety, funeral insurance in...

Winners of 2022 WA Consumer Protection Awards announced The awards recognise individuals and groups whose work advances protecting consumer rights in the...

Fines for failing to lodge tenancy bonds and trust...

Rockingham real estate agency and licensee fined a total of $23,000 Inaccuracies in trust account records and tenancy bonds lodged too late Warning to agents...

Commissioner's Blog: How rising rent may impact your bond

As rents continue rising across Western Australia, many tenants are finding that in addition to paying more money to live in their home each week, there is...

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