All Australian businesses must comply with the Australian Consumer Law. This law also applies to the building industry. 

• Consumer guarantees on goods and services
• Unconscionable conduct
• Unfair contract laws
• False or misleading representations
• Misleading or deceptive conduct

What we do

• Provide consumer advice on buying and selling property
• Provide some consumer guidance on renovating property
• Provide consumer advice on avoiding and handling travelling conmen

Consumer Protection provides advice and issues licences to other industry areas, such as:

• Building Commission: Builders, building surveyors, plumbers and painters
• EnergySafety: Electricians and gas fitters
• WorkSafe: People in asbestos removal, demolition and high risk work
• Labour Relations: employers who are not 'constitutional corporations'