Consumer Protection can provide information on a variety of topics including tenancy, consumer rights, fair trading, buying and selling property, scams, licences and registrations and running a not-for-profit organisation. See the What Consumer Protection does page for more information.
Our main office location is:
Level 2
Gordon Stephenson House
140 William Street
Perth
Full contact details for particular services are listed below.
Consumer Protection's Advice Line provides “on-the-spot” information, advice and assistance about general issues in the marketplace, particularly consumer and trader rights and responsibilities. Callers who require more specific advice or information are transferred to other areas of Consumer Protection, or are redirected to external agencies. Support is also available for consumers with special needs due to a hearing impairment, or for those who require the assistance of an interpreter. Contact WA ScamNet by any of the following methods: 1300 304 054 (Consumer Protection Advice Line) WA ScamNet - Consumer Protection 1300 550 808 (local call costs) to obtain the best fuel prices and retailer locations . 1300 304 054 (local call costs) to contact FuelWatch staff during business hours: 8:30am to 5:00pm Monday - Friday. Petroleum Products Pricing Unit Bond administration 1300 304 054 Bonds Administration Level 1 Mason Bird Building Information for agents and representatives 1300 304 054 Consumer Protection Level 2 (reception) 1300 304 054 Motor Vehicles and Marine Level 1, Mason Bird Building 1300 304 064 Consumer Protection Level 1, Mason Bird Building Consumer Protection Advice line: 1300 304 054 Consumer Protection Advice Line : 1300 304 054 (cost of a local call anywhere in WA) Consumer Protection
(08) 6552 9300 – Association branch Associations and Charities Branch Level 2 (reception) The Media Unit is the first point of contact for journalists and other members of the media wanting information about Consumer Protection and its activities. The unit: (08) 6552 9248 You can also keep in touch with Consumer Protection via social media:
Consumer Protection Advice Line
Telephone
Scams
Telephone
Post (no stamp required):
Reply Paid 64772
Locked Bag 14
CLOISTERS SQUARE WA 6850FuelWatch
Fuel prices
Other information
Post
Department of Commerce
Locked Bag 14
CLOISTERS SQUARE WA 6850Property and renting
Telephone
Post
Department of Mines, Industry Regulation and Safety
Locked Bag 14
CLOISTERS SQUARE WA 6850In person
303 Sevenoaks Street
CanningtonTelephone
Post
Property Industries
Locked Bag 14
CLOISTERS SQUARE WA 6850In person
Gordon Stephenson House
140 William Street (please use the public entrance off Railway Lane from the Murray Street Mall)
Perth Motor vehicles
Telephone
Post
Locked Bag 14
CLOISTERS SQUARE WA 6850In person
303 Sevenoaks Street (entrance Grose Avenue)
CanningtonLicensing and registrations
Telephone
Post
Licensing and Registrations
Locked Bag 14
CLOISTERS SQUARE WA 6850In person
303 Sevenoaks Street (entrance Grose Avenue)
CanningtonShopping
Telephone
Telephone
Post:
Locked Bag 14
CLOISTERS SQUARE WA 6850Associations and Charities
Telephone
(08) 6552 9364– Charities branch
or 1300 304 074 (for country callers)Post
Locked Bag 14
Cloisters Square WA 6850Email
In person
Gordon Stephenson House
140 William Street (please use the public entrance off Railway Lane from the Murray Street Mall)
Perth Media contacts
Telephone
Stay in touch with Consumer Protection
Twitter
Facebook
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