Indigenous Consumers Count

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The 2015 Indigenous Consumers Count report presents the findings of research into the perceptions of Indigenous consumers as well as Indigenous corporations, advocates and service providers concerned with the needs of Indigenous Western Australians.

The objective of the project was to explore:

  • current issues facing Indigenous consumers;
  • the relevance of Consumer Protection to Indigenous consumers;
  • the acceptance of current consumer education programs, including the channels used to communicate with Indigenous consumers; and
  • how Consumer Protection can continue to meet the current and future needs of Indigenous consumers in Western Australia.

The information gathered from this project will be a valuable starting point for future planning for the Consumer Protection’s Indigenous Consumers program. Developing new ways to raise awareness of consumer rights, as well as making the best use of social media and mobile technologies to deliver programs will encourage and empower consumers to exercise their consumer rights.

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