iShopWA

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Consumer

iShopWA is no longer supported or available for download from the app stores.

Consumer Protection WA launched the iShopWA app in 2011 as a handy guide to consumer law for WA consumers.

We decided to retire the app due to a low user base, high maintenance cost and all information provided in iShopWA being readily available on the Consumer Protection website and via the ACCC Shopper app.

What does this mean?

Users with iShopWA installed can continue to use the app but any problems that arise won’t be fixed.

Please ensure you export and save any reminders and/or photos stored in the app to avoid possible future loss of this data.

Note: we do not collect or record personal or location information generated by the iShopWA app unless you send it us in Feedback. If you do send it to us, we will not disclose your contact details to any other party unless you authorise us to do so.

How to export and save reminders and photos

iPhone users

At the bottom of the iShopWA app home screen, click the My items icon to display a list of any saved items.

Click on an item to open it.

Reminders

iShopWA does not store reminders in the calendar on your device. To capture reminders stored within the app, follow the steps below:

  • If you saved a reminder for this item the type of reminder set and the reminder date will display beneath “Set a reminder”.
  • Write down the reminder details and add to your calendar.
  • Alternatively you can capture a screen shot of the item, which will be stored in your device’s photo library.

Photos

Photos taken within the iShopWA app are automatically saved to the photo library on your device and can be found there, unless you deleted them.

If they do not appear in your device’s photo library, follow the steps below to export and save photos stored in the app:

  • If you saved a photo for this item a thumbnail image will appear beneath “Receipts”.
  • Click on the thumbnail to view the full-size image.
  • Capture a screen shot of the image which will be stored in your device’s photo library.

Android users

From the iShopWA home screen list, click on your device’s Menu button and click on the My items icon at the bottom of the screen to display a list of any saved items.

Click on an item to open it.

Reminders

iShopWA does not store reminders in the calendar on your device. To capture reminders stored within the app, follow the steps below:

  • If you saved a reminder for this item the type of reminder set and the reminder date will display beneath “Set a reminder”.
  • Write down the reminder details and add to your calendar.
  • Alternatively you can capture a screen shot of the item, which will be stored in your device’s photo library.

Photos

Photos taken within the iShopWA app are automatically saved to the photo library on your device and can be found there, unless you deleted them.

If they do not appear in your device’s photo library, follow the steps below to export and save photos stored in the app:

  • If you saved a photo for this item a thumbnail image will appear beneath “Receipts”
  • Click on the thumbnail to view the full-size image.
  • Capture a screen shot of the image which will be stored in your device’s photo library.

Stay in the know

We will continue to update the Consumer Protection website to help shoppers understand their consumer rights.

Keen for an alternative shopping app?

The ACCC Shopper app offers similar functionality to iShopWA and is available in both the App Store and Google Play. You can use it to find answers to common shopping questions such as ‘when can I get a refund?’; check what the new country of origin food labels mean; set reminders for lay-bys, warranties and gift vouchers; store your receipts as photos on your phone; write a complaint letter or email to a business.

Feedback and Enquiries

If you have any questions or feedback about the iShopWA app, please contact Consumer Protection at consumer@dmirs.wa.gov.au or call 1300 304 054

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