Consumer Protection WA launched the iShopWA app in 2011 as a handy guide to consumer law for WA consumers.
We decided to retire the app due to a low user base, high maintenance cost and all information provided in iShopWA being readily available on the Consumer Protection website and via the ACCC Shopper app.
Users with iShopWA installed can continue to use the app but any problems that arise won’t be fixed.
Please ensure you export and save any reminders and/or photos stored in the app to avoid possible future loss of this data.
Note: we do not collect or record personal or location information generated by the iShopWA app unless you send it us in Feedback. If you do send it to us, we will not disclose your contact details to any other party unless you authorise us to do so.
At the bottom of the iShopWA app home screen, click the My items icon to display a list of any saved items.
Click on an item to open it.
iShopWA does not store reminders in the calendar on your device. To capture reminders stored within the app, follow the steps below:
Photos taken within the iShopWA app are automatically saved to the photo library on your device and can be found there, unless you deleted them.
If they do not appear in your device’s photo library, follow the steps below to export and save photos stored in the app:
From the iShopWA home screen list, click on your device’s Menu button and click on the My items icon at the bottom of the screen to display a list of any saved items.
Click on an item to open it.
iShopWA does not store reminders in the calendar on your device. To capture reminders stored within the app, follow the steps below:
Photos taken within the iShopWA app are automatically saved to the photo library on your device and can be found there, unless you deleted them.
If they do not appear in your device’s photo library, follow the steps below to export and save photos stored in the app:
We will continue to update the Consumer Protection website to help shoppers understand their consumer rights.
The ACCC Shopper app offers similar functionality to iShopWA and is available in both the App Store and Google Play. You can use it to find answers to common shopping questions such as ‘when can I get a refund?’; check what the new country of origin food labels mean; set reminders for lay-bys, warranties and gift vouchers; store your receipts as photos on your phone; write a complaint letter or email to a business.
If you have any questions or feedback about the iShopWA app, please contact Consumer Protection at consumer@dmirs.wa.gov.au or call 1300 304 054
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