Non-English speaking consumers

Building and Energy
Western Australian building services, electrical, gasfitting and plumbing industries.
- Overview
  Find out about the functions and jurisdiction of Building and Energy.
- Licensing and registration and owner-builder approval
  Application and renewal for builders, building surveyors, electricians, gas fitters, painters and plumbers.
- Building approvals
  The process for getting building work approved.
- Building and energy consumer information
  Building or renovating your home and consumer safety.
- Industry information
  Codes, standards and reports for building services providers, electricians, plumbers and gas fitters.
- Dispute resolution
  Building service and home building work contract complaints.
- eNotice
  How to register and lodge electrical, gasfitting and plumbing eNotices.
- Stay informed
  Bulletins, newsletters, subscriptions, events and seminars and public consultations.
- Construction Contracts Act
  The adjudication process for resolving payment disputes.
- Swimming pools, dividing fences, RCDs and smoke alarms
  Information on private swimming pool safety barriers, dividing fences, RCDs and smoke alarms for existing residential buildings.
- Report an accident
  How to report an accident or incident to Building and Energy.
Consumer Protection
Develops, enforces and promotes legislation that protects consumers.
- COVID-19 coronavirus FAQ
  Information on your rights regarding housing and accommodation, goods and services, events and travel.
- Consumer complaints
  Advice on handling issues including a complaint checklist, sample letters and how to lodge a formal complaint.
- Housing and accommodation
  Information on renting, buying or selling a home, including accommodation for seniors.
- Consumer rights
  Information and advice for buyers of goods or services.
- Business
  Information for businesses about their rights and responsibilities under consumer laws in Western Australia.
- Licences and registrations
  Information on applications, requirements, training and registrations for regulated industries.
- Charities and associations
  Information for charities and associations operating in Western Australia.
- About Consumer Protection and online resources
  Find out about Consumer Protection and access online resources.
- Consultations, compliance and reports
  Compliance actions, public consultations and reports.
Labour Relations
State system employment laws and public sector labour relations.
- DMIRS COVID-19 coronavirus
  Information for employers and employees
- Private sector employers and employees
  Wageline information on WA awards, minimum pay rates, long service leave, annual and sick leave, current compliance campaigns and COVID-19 coronavirus.
- Public sector labour relations
  Information and resources for agencies on public sector employment and labour relations.
- Public holidays
  Public holiday dates for Western Australia.
- Western Australia's industrial relations system
  A guide to who is in the WA state system, key features of the state system, and information on industrial relations reform.
- Inquiry into Wage Theft in Western Australia
  Information on the Inquiry into Wage Theft.
WorkSafe
Regulation and promotion of safety in general industry.
- Licences, registrations and notices
  How do I obtain a licence, register plant, seek a review, or request an exemption?
- Notify us
  Find out how to notify WorkSafe of an incident, completion of requirements of an improvement notice or make a complaint about a workplace hazard.
- What does WorkSafe do?
  Find out about the functions and jurisdiction of WorkSafe.
- Commission for Occupational Safety and Health
  Information about Western Australia's peak safety and health body.
- Occupational safety and health law
  How do I comply with the law?
- Safety and health topics
  How do I make my workplace safer?
- Safety and health representatives
  Information about and for safety and health representatives.
- Tool box
  Events, statistics and educational resources.
- Work health and safety legislation reform
  Learn more about work health and safety reform.
- Small business safety
  Your guide to safety and health in small business.
Corporate
Freedom of information guidelines, reports, policies, plans, and contact information.
- About the department
  Our legislation, contacting us and freedom of information.
- About the website
  Information about our website and how to use it.
- Policies and plans
  Policies and strategic plans from the department.

Government of Western Australia
Department of Mines, Industry Regulation and Safety

Public, consumers and employees

Business, corporate and industry

Online Services

Apply

Renew

Notify

Complaints

Pay

Licence search

Non-English speaking consumers

Contact Consumer Protection

Stay informed

Stay informed

Our divisions

Quick access

Need assistance?

Website feedback

Australian Business Number

Public, consumers and employees

Business, corporate and industry

Online Services

Apply

Renew

Notify

Complaints

Pay

Licence search

Search:

Non-English speaking consumers

Contact Consumer Protection

Stay informed

Stay informed

Need assistance?

Website feedback

Australian Business Number