Residential Rent Relief Grant Scheme

Important changes to COVID-19 rent relief grant

The Residential Rent Relief Grant Scheme has expanded to assist tenants facing financial hardship due to the COVID-19 coronavirus pandemic to pay their rent debt. This next phase of the rent relief grant assists landlords who reduced, deferred or waived rent during the emergency period under the Residential Tenancies (COVID-19 Response) Act 2020.

Please read all information on this page before attempting to submit an application 

Before you can apply for the Residential Rent Relief Grant Scheme, you must meet the eligibility criteria. At any time you may be asked to prove what you declare in your application. This means that you will need to ensure you have evidence to support your application in case it is requested.

Your patience is appreciated and our team will work as quickly as possible to process applications. The time taken varies as the team makes sure eligibility requirements are met - complicated applications, or incorrect or incomplete applications, may take longer to be assessed.  

Terms we use on this page

  • Tenant = all tenants in private rental homes, long-stay residents in residential parks, and boarders and lodgers in rooming houses.
  • Sub-tenant = someone who has entered into a separate verbal or written rental agreement with a tenant named on a rental agreement.
  • Landlord = lessors, property managers, owners, park operators, and providers of boarding and lodging accommodation.
  • Lost your job = this eligibility criterion also includes a reduction of 50 per cent or more of your after-tax income, and includes if you are self-employed, a sole trader, a casual worker or a contractor.

Topic categories


Applying for the grant

Who is eligible for the grant?

You are eligible for the grant if:

  • You are tenant or sub-tenant in a private residential property, or a resident in a rooming house, or in a residential park;
  • You live in WA and are permitted to live and work in Australia and are in financial hardship, meaning you:
    • are, or were, unemployed, having lost your job or 50 per cent of your income on or after 20 March 2020 due to COVID-19, or were in receipt of a Centrelink payment (excluding JobKeeper), during the emergency period; and
    • have less than $10,000 in savings; and
    • you pay more than 25 per cent of your income in rent per week;
  • You had a residential tenancy agreement in place as at 1 December 2020;
  • You have rent debt that was accrued or rent waived as at 1 December 2020;
  • You have a bond lodged with the Bond Administrator (if required under the Residential Tenancies Act 1987); and
  • You and your current landlord have entered into a fixed-term tenancy agreement that continues for six months or longer beyond 29 March 2021.

Note: Your rent is the amount that was payable per week as at 1 December 2020.

Who is not eligible for the grant?

You are not eligible for the grant if:

  • You do not live in WA and are not permitted to live and work in Australia;
  • You are not in financial hardship, meaning you:
    • are not, or were not, unemployed, or did not lose your job or 50 per cent of your income on or after 20 March 2020 due to COVID-19; or were not in receipt of a Centrelink payment (excluding JobKeeper), during the emergency period; and
    • have more than $10,000 in savings; and
    • pay less than 25 per cent of your income in rent per week;
  • You are not a tenant or sub-tenant in a private residential property, or a resident in a rooming house, or in a residential park;
  • You did not have a residential tenancy agreement in place as at 1 December 2020;
  • You do not have debt that was accrued or rent waived as at 1 December 2020;
  • You do not have a bond lodged with the Bond Administrator (if required under the Residential Tenancies Act 1987); and
  • You and your current landlord have not entered into a fixed-term tenancy agreement that continues for six months or longer beyond 29 March 2021.

How do I apply?

Download and complete the application form and return it to us by:  

Email:

arrearsgrant@dmirs.wa.gov.au

Post: 

Residential Rent Relief Grant
Department of Mines, Industry Regulation and Safety
Locked Bag 100
EAST PERTH WA 6892

We will accept applications until 28 June 2021 or earlier, depending on whether the total grant funding of $30 million is claimed prior to this date.

What documentation is required?

You do not need to provide any documentation in support of your initial application. We may ask for supporting documents once we assess your application.

Documents you may need to make available include:

  • Evidence of a fixed-term tenancy that continues for a minimum of six months beyond 29 March 2021
  • A copy of the rent ledger maintained by the landlord as at 1 December 2020
  • Notice of termination of employment or a stand-down notice on or after 20 March 2020 or evidence of a reduction of 50 per cent or more of your after-tax income
  • Proof you have less than $10,000 in savings (copies of bank statements or balance slips)
  • Proof of any income (Centrelink payment notice, bank statements) 
  • Proof of your entitlement to reside in Australia - citizenship, permanent residency, protection visa, or bridging visa (birth certificate, VEVO certificate, copy of visa or citizenship certificate, passport)
  • Proof of your entitlement to work in Australia (Australian birth certificate, passport, citizenship papers, copy of visa with conditions)
  • If you have lodged a bond with the Bond Administrator, proof of bond lodgement, or proof bond will be registered with the Bond Administrator

What constitutes rent arrears?

Rent arrears is unpaid rent as at 1 December 2020. This includes where the landlord has deferred payment until a future date, even if that date is after 1 December 2020.

What is waived rent?

Waived rent is where the landlord has agreed to the tenant not paying all or part of the rent, with this amount not having to be repaid in future. This includes if a landlord agrees with a tenant to temporarily reduce rent for a period of time without requiring the tenant to repay the difference at a later stage.

If I signed a fixed-term tenancy before 28 March 2021 that continues for at least six months beyond 29 March 2021, am I eligible for the grant?

As long as the agreement continues for a minimum of six months from 29 March 2021, and you meet the other criteria, you are eligible for the grant.

Can a rent increase be a term of the minimum six-month lease agreement beyond 29 March 2021?

The landlord and tenant will need to agree on the terms and conditions of any lease and this may include an increase in rent.

What if the proposed rent increase is more than the tenant can afford?

There are options to help negotiate an affordable rent increase. The Residential Tenancies Mandatory Conciliation Service can help tenants and landlords agree on an amount of rent that is acceptable to both parties.

Important reminder: a lease must be in place with the existing tenant for six months beyond 29 March 2021, otherwise the tenant is not eligible for the grant.

What is meant by reduction of 50 per cent or more of your after-tax income?

It is a reduction of your income earned from working and does not include income support from Centrelink.

What is meant by after-tax income?

It is your current personal after-tax income that determines eligibility. This may be from Centrelink income support payments or any income you receive from other sources including interest from investments. However, in relation to a reduction of 50 per cent or more of your weekly income under the question "Are you, or were you unemployed, having lost your job or 50 per cent of your income on or after 20 March 2020 due to COVID-19?” on the application form, this does not include income support from Centrelink.

What is meant by personal savings?

Similar to personal income, savings refers to the total amount of savings held in bank accounts.

What is meant by a private residential property?

A private residential property is one that is privately owned by a landlord or company and excludes social and public housing. Generally the owner manages the property or contracts a licensed real estate agency to do so.

If I am a landlord with several properties where the tenant has incurred rent debt, and I have deferred or waived the debt for each of these tenants, am I entitled to more than one grant?

Yes, provided each tenant meets the eligibility criteria, you are entitled to a grant for each of the rent debts incurred.

Receiving the grant

How is the amount of rent relief determined?

A key condition for landlords to receive the funding is that a fixed-term tenancy agreement of six months or longer beyond 29 March 2021 exists or is entered into with the existing tenant. 

Accrued rent arrears

Landlords will be paid direct one-off grants equivalent to 75 per cent, up to $4,000, of the accrued rent arrears incurred during the emergency period. This includes where a landlord has agreed to allow a tenant to defer payment for a period of time.

Waived rent arrears

Landlords will be paid direct one-off grants equivalent to 75 per cent, up to $4,000, of the accrued rent arrears incurred during the emergency period. This includes where a landlord has agreed with a tenant to temporarily reduce the rent for the premises without requiring the tenant to repay the difference at a later stage.

How is it paid?

The tenant applies for the grant but it will be paid directly to the landlord. Both the landlord and tenant must agree to the Terms and Conditions detailed in the application form before the grant is paid.

Will I have to pay back the grant?

No, the grant will not have to be repaid by either landlord or tenant.

What happens after the grant is paid?

The tenant needs to benefit as a result of the grant and the landlord must offset debt accrued during the emergency period as at 1 December 2020 or offset any rent waived during the emergency period as at 1 December 2020.  

All parties must comply with the ordinary provisions under the Residential Tenancies Act 1987 from 29 March 2021.

If a tenant and landlord need help to agree on the terms of a new fixed-term tenancy agreement, where can they go?

Consumer Protection provides a COVID-19 Residential Tenancies Mandatory Conciliation Service to assist tenants and landlords reach agreement. Call 1300 304 054 or email tenancyhelp@dmirs.wa.gov.au.

Ready to apply for the Residential Rent Relief Grant?

Applications may be submitted until 28 June 2021. 

Before proceeding ensure you meet the eligibility criteria.

Download application form

The information provided on this page was accurate at the time of publishing, but may change without notice and be updated by Consumer Protection WA at any time.

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