Publications

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Form last updated 6 September 2021 Form 9 This application form should be used by a person to obtain from the Commissioner of Consumer Protection a certified copy of documents lodged under the...
Consumer Protection
Form – application
06 Sep 2021
Form last updated 1 April 2021 Form 9R This form should be used by an association to request issue of a replacement certificate.
Consumer Protection
Form – application
07 Apr 2021
Form last updated 1 April 2021 Form 3 Use this application form to request additional time in which an association incorporated under the Associations Incorporation Act 2015 (the Act) is able to hold...
Consumer Protection
Form – application
07 Apr 2021
Form last updated 1 April 2021 Purpose For use when an incorporated association passes a special resolution in accordance with the Associations Incorporation Act 2015 (the Act) to voluntarily cancel...
Consumer Protection
Form – application
04 Dec 2023
Form last updated 1 April 2021 Clubs, groups, organisations or associations use this form to provide a certification or statement that resolutions have been passed in accordance with the Associations...
Consumer Protection
Form – notification
08 Apr 2021
Form last updated 31 March 2021 Associations incorporated under the Associations Incorporation Act 2015 (the Act) use this application form to provide required information to the Commissioner for...
Consumer Protection
Form – notification
31 Mar 2021
Form 5A Use this form to record amendments made to an incorporated association’s rules (also known as the constitution) in order to comply with the Associations Incorporation Act 2015 (the Act)...
Consumer Protection
Form – notification
26 Feb 2019
Form last updated 1 April 2021 Use this application form to lodge the changes made to an incorporated association’s rules (also commonly known as the constitution) by special resolution of its...
Consumer Protection
Form – notification
07 Apr 2021
Form last updated 1 April 2021 Form 4 This application form should be used to notify the Commissioner for Consumer Protection of the association’s address and postal address for service of notice...
Consumer Protection
Form – application
07 Apr 2021
The guide helps AssociationsOnline users lodge applications. Lodging an application You can start an application lodgement or check the progress of a form you have lodged or updated. You will be able...
Consumer Protection
Guide / handbook
15 Feb 2018
The guide helps AssociationsOnline users find and purchase documents. Finding documents Begin with a search for an organisation, select the association you are interested in and then click "Order...
Consumer Protection
Guide / handbook
30 Nov 2017
The guide helps AssociationsOnline you to manage your own role and other user's accounts (if you are a primary user). Manage users From the home screen, click on the "Manage my account" button, then...
Consumer Protection
Guide / handbook
27 Jul 2017
The guide helps AssociationsOnline users manage associations they are linked to, lodge applications and read notifications. Add an existing From the home screen, select "Add an existing association"...
Consumer Protection
Guide / handbook
15 Feb 2018
The guide helps AssociationsOnline users manage their account including updating their personal details and password. Manage my account Click on the Manage my account button. On the Manage my account...
Consumer Protection
Guide / handbook
27 Jul 2017
The guide helps AssociationsOnline users navigate through the welcome screen, enrolment, login and search for associations. To enrol in the system simply: Go to AssociationsOnline Click "Enrol" Enter...
Consumer Protection
Guide / handbook
15 Feb 2018
17 June 2016 Service moving to Building Commission 1 July The Water Corporation currently provides a service whereby real estate agents and other interested persons can request a copy of an existing...
Consumer Protection
Bulletin
20 Jun 2016
7 June 2016 eTransactions mandatory from 1 Sept 2016 As from 1 September 2016 the BondsOnline eTransactions system will be the only method for tenancy bond lodgements. The recently gazetted...
Consumer Protection
Bulletin
09 Jun 2016
5 May 2013 How many complaints has your agency received this year? Are complaints being escalated to third parties? The Department receives many complaints about issues which may have been resolved...
Consumer Protection
Bulletin
26 May 2016
On 1 July 2016 the Associations Incorporation Act 2015 (the new law) commenced replacing the previous Associations Incorporation Act 1987. The new law provides for the regulation of incorporated not-...
Consumer Protection
Fact sheet
05 Jul 2016
On 1 July 2016 the Associations Incorporation Act 2015 (the new law) commenced replacing the previous Associations Incorporation Act 1987. The new law provides for the regulation of incorporated not-...
Consumer Protection
Fact sheet
05 Jul 2016
28 April 2016 The review of the Code of Conduct for Agents and Sales Representatives under the Real Estate and Business Agents Act 1978 is in its final stages. Consumer Protection would like your...
Consumer Protection
Bulletin
28 Apr 2016
Publication last updated 17 July 2020 The Department of Energy, Mines, Industry Regulation and Safety’s Consumer Protection Division is here to help consumers get a fair result if they have a dispute...
Consumer Protection
Fact sheet
29 Feb 2024
This is a range of promotional material showing simple tips to check your second-hand cot is safe for baby.
Cot safety - poster
Cot safety - poster, by Consumer Protection - Product safety
Cot Safety Tips to check if your second-hand cot is...
Consumer Protection
Promotions
29 Apr 2016
21 April 2016 As you are aware, the lead-in period for rental properties to meet the minimum security standards under the Residential Tenancies Act 1987 (the RT Act) ended on 1 July 2015. Should you...
Consumer Protection
Bulletin
08 Sep 2017
20 April 2016 The review of the Licensed Valuers Code of Conduct under the Land Valuers Licensing Act 1978 is in its final stages. Consumer Protection would like your feedback on the revised code. In...
Consumer Protection
Bulletin
21 Apr 2016

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