Publications

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Section 1: Strategic plan for commissioning community services Background In August 2022, the WA Government released the State Commissioning Strategy for Community Services (Strategy) with the...
Consumer Protection
Reports
21 Dec 2023
A series of product safety publications for consumers.
Consumer Protection
Information
19 Dec 2023
Consumer Protection can provide information on a variety of topics including tenancy, consumer rights, fair trading, buying and selling property, scams, licences and registrations and running a not-...
Consumer Protection
Guide / handbook
13 Dec 2023
24 June 2021 Limitations on rewards for referrals Consumer Protection recently became aware of some settlement agents may be using creative methods to get around the prohibition on rewards for...
Consumer Protection
Bulletin
04 Dec 2023
11 February 2021 In this issue: Two new phases of Residential Rent Relief Grant Scheme Future renting WA - Negotiating guide now available New phases of the Residential Rent Relief Grant Scheme...
Consumer Protection
Bulletin
04 Dec 2023
29 April 2019 Hot tip to avoid costly bond lodgement failures Did you know? Approximately 30-40% of bond lodgement failures are the result of invalid direct debit account types provided on lodgement...
Consumer Protection
Bulletin
04 Dec 2023
Terms and Conditions of Use for online lodgement using ‘MyAssociations’ with the Department of Energy, Mines, Industry Regulation and Safety. These terms and conditions are made between the...
Consumer Protection
Guide / handbook
04 Dec 2023
The BondsOnline eTransactions system will be temporarily unavailable to allow for system maintenance and enhancement.
Consumer Protection
Bulletin
04 Dec 2023
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Bulletin
04 Dec 2023
Who needs to apply for a licence A yard manager is someone employed or engaged by a dealer to manage or supervise the dealer's business of buying and/or selling vehicles. A yard manager must hold a...
Consumer Protection
Form – application
04 Dec 2023
18 March 2020 Fire events in Australia and around the world involving the use of certain types of external wall cladding highlight the need for real estate agents, business agents, sales...
Consumer Protection
Bulletin
04 Dec 2023
13 April 2021 How your landlord can correctly end a tenancy Western Australia's temporary changes to renting laws due to COVID-19 ended on Sunday 28 March 2021. From Monday 29 March 2021, the usual...
Consumer Protection
Bulletin
04 Dec 2023
This is the Direct Debit Request (DDR) Service Agreement with the Bond Administrator, (Department of Energy, Mines, Industry Regulation and Safety) APCA ID 067 469. It explains what a User’s...
Consumer Protection
Information
04 Dec 2023
30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...
Consumer Protection
Bulletin
04 Dec 2023
Who needs to apply for a licence Anyone who operates a business that includes repairing or servicing motor vehicles is required to hold a Motor Vehicle Repair Business licence under the Motor Vehicle...
Consumer Protection
Form – registration
04 Dec 2023
The Department of Energy, Mines, Industry Regulation and Safety – Consumer Protection Division (Consumer Protection) has undertaken a review of the Petroleum Retailers Rights and Liabilities Act 1982...
Consumer Protection
Reports
04 Dec 2023
Elective activities must be approved by the Commissioner for Consumer Protection. Who needs to apply Training providers seeking approval for activities to be included as a part of the compulsory...
Consumer Protection
Form – application
04 Dec 2023
18 March 2020 Fire events in Australia and around the world involving the use of certain types of external wall cladding highlight the need for landlords and property managers to be aware of their...
Consumer Protection
Bulletin
04 Dec 2023
13 April 2021 How to correctly end a tenancy Western Australia's temporary changes to renting laws due to COVID-19 ended on Sunday 28 March 2021. From Monday 29 March 2021, the usual rental laws...
Consumer Protection
Bulletin
04 Dec 2023
30 June 2021 Increase to licensing fees From 1 July 2021 some of Consumer Protection’s licence and registration fees will be increasing. Information about the different fees is available on our...
Consumer Protection
Bulletin
04 Dec 2023
This form is to be used to pay the fee to place a licence on hold, pursuant to r4A of the Real Estate and Business Agents (General) Regulations 1979 and the Settlement Agents Regulations 1982 This...
Consumer Protection
Form – notification
04 Dec 2023
When to use this form This form is for a tenant to give to a lessor to request permission to affix furniture to a wall in the rental property for the purpose of ensuring the safety of a child or a...
Consumer Protection
Form – notification
04 Dec 2023
Example of a covering letter for an audit report Your Ref: Our Ref: Enquiries: Date: The Commissioner, Consumer Protection Department of Energy, Mines, Industry Regulation and Safety Locked Bag 100...
Consumer Protection
Information
04 Dec 2023
Important Information The Retirement Villages Act 1992 allows residents of a retirement village to elect a Residents’ Committee if they wish to. If residents seek to form an incorporated association...
Consumer Protection
Guide / handbook
04 Dec 2023
Who can apply for an exemption You may be eligible to apply for an exemption from compliance with the Motor Vehicle Dealers Act 1973 under section 31(1), if you fit one of the following categories:...
Consumer Protection
Form – application
04 Dec 2023

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