Publications

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It could have been fatal when Mick, a retired tradesperson, fell from a DIY structure he made with two ladders. He fractured his ribs and vertebrae. His head had swollen ‘like a bowling ball’ from...
Consumer Protection
Brochure
13 Sep 2016
8 September 2016 Settlement agents are required to have their trust accounts for the year 1 July 2015 to 30 June 2016, or part thereof, audited by an auditor approved by the Commissioner for Consumer...
Consumer Protection
Bulletin
09 Sep 2016
What types of internal window coverings are a safety hazard for children?
Consumer Protection
Fact sheet
09 Aug 2016
This application form should be used by clubs, groups or associations previously incorporated under the Associations Incorporation Act 2015 (the Act) that have been cancelled and are seeking to have...
Consumer Protection
Form – application
21 Jul 2016
29 June 2016 From 1 July 2016, sellers of real estate with a market value of $2 million or more will need to apply for a clearance certificate from the Australian Taxation Office (ATO) in order to...
Consumer Protection
Bulletin
12 Jul 2016
29 June 2016 From 1 July 2016, sellers of real estate with a market value of $2 million or more will need to apply for a clearance certificate from the Australian Taxation Office (ATO) in order to...
Consumer Protection
Bulletin
12 Jul 2016
On 1 July 2016 the Associations Incorporation Act 2015 (the new law) commenced replacing the previous Associations Incorporation Act 1987. The new law provides for the regulation of incorporated not-...
Consumer Protection
Fact sheet
05 Jul 2016
On 1 July 2016 the Associations Incorporation Act 2015 (the new law) commenced replacing the previous Associations Incorporation Act 1987. The new law provides for the regulation of incorporated not-...
Consumer Protection
Fact sheet
05 Jul 2016
17 June 2016 Service moving to Building Commission 1 July The Water Corporation currently provides a service whereby real estate agents and other interested persons can request a copy of an existing...
Consumer Protection
Bulletin
20 Jun 2016
7 June 2016 eTransactions mandatory from 1 Sept 2016 As from 1 September 2016 the BondsOnline eTransactions system will be the only method for tenancy bond lodgements. The recently gazetted...
Consumer Protection
Bulletin
09 Jun 2016
5 May 2013 How many complaints has your agency received this year? Are complaints being escalated to third parties? The Department receives many complaints about issues which may have been resolved...
Consumer Protection
Bulletin
26 May 2016
This is a range of promotional material showing simple tips to check your second-hand cot is safe for baby.
Cot safety - poster
Cot safety - poster, by Consumer Protection - Product safety
Cot Safety Tips to check if your second-hand cot is...
Consumer Protection
Promotions
29 Apr 2016
28 April 2016 The review of the Code of Conduct for Agents and Sales Representatives under the Real Estate and Business Agents Act 1978 is in its final stages. Consumer Protection would like your...
Consumer Protection
Bulletin
28 Apr 2016
About this guide This is one of six guides to the Australian Consumer Law (ACL) developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the...
Consumer Protection
Guide / handbook
27 Apr 2016
About this guide This is one of six guides to the Australian Consumer Law (ACL), developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the...
Consumer Protection
Guide / handbook
27 Apr 2016
About this guide This is one of six guides to the Australian Consumer Law (ACL), developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the...
Consumer Protection
Guide / handbook
27 Apr 2016
About this guide This is one of six guides to the Australian Consumer Law (ACL) developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the...
Consumer Protection
Guide / handbook
27 Apr 2016
20 April 2016 The review of the Licensed Valuers Code of Conduct under the Land Valuers Licensing Act 1978 is in its final stages. Consumer Protection would like your feedback on the revised code. In...
Consumer Protection
Bulletin
21 Apr 2016
20 April 2016 The review of the Settlement Agents Code of Conduct under the Settlement Agents Act 1981 is in its final stages. Consumer Protection would like your feedback on the revised code. In...
Consumer Protection
Bulletin
21 Apr 2016
7 November 2014 The Settlement Agents Act 1981 gives the Commissioner for Consumer Protection the power to make arrangements in respect of fidelity and professional indemnity insurance for settlement...
Consumer Protection
Bulletin
21 Apr 2016
Lessors must give a tenant this form within 14 days after the tenant has moved in. Although you may not have a written residential tenancy agreement tenants and lessors still have to comply with the...
Consumer Protection
Form – notification
16 Mar 2016
9 March 2016 The Commissioner for Consumer Protection is urging all agents to process all tenancy bonds through the BondsOnline system. The Minister for Commerce has approved the move to make online...
Consumer Protection
Bulletin
09 Mar 2016
22 February 2016 The majority of real estate complaints lodged with the department involve residential tenancy or property management matters. Often these matters should not have occurred in the...
Consumer Protection
Bulletin
09 Mar 2016
25 January 2016 Following consultation with industry in 2014, the Minister for Commerce has announced the scale of maximum fees for settlement agents will be removed. From Wednesday 3 February 2016,...
Consumer Protection
Bulletin
02 Mar 2016
11 February 2016 Seaville Holdings Pty Ltd trading as First National Real Estate Karratha has received a reprimand and fine of $5,000 by the State Administrative Tribunal for overcharging clients for...
Consumer Protection
Bulletin
19 Feb 2016

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