Terms and Conditions of Use for online lodgement using ‘MyAssociations’ with the Department of Energy, Mines, Industry Regulation and Safety. These terms and conditions are made between the...
Customers expect quality service and a high standard of work at a competitive price. It is important to give customers professional, accurate advice and information, particularly about the cost of...
Refunds policy sign example We are not required to provide a refund or replacement if you change your mind. But you can choose a refund or exchange if an item has a major problem. This is when the...
This fact sheet gives an overview of what constitutes a contract and the obligations arising from entering into a contract. What is a contract? A contract is a legally binding agreement between two...
Advice for carers and care workers. Consumer Protection (a division of the Department of Energy, Mines, Industry Regulation and Safety) provides assistance and advice about the rights and...
Renting a home in Western Australia - a tenants guide If you are currently renting a home in Western Australia, or currently considering it, this guide will help you to avoid common renting pitfalls...
The Commissioner for Consumer Protection has approved the following guidelines to assist licensees distinguish between what the Commissioner considers an advertisement that requires a licence number...
About this guide This is one of six guides to the Australian Consumer Law (ACL), developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the...
About this guide This is one of six guides to the Australian Consumer Law (ACL) developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the...
Motor vehicle repairers and repair businesses operating in Western Australia are regulated under the Motor Vehicle Repairers Act 2003 (the Act). The Act requires all motor vehicle repair businesses...
Use the PDF downloadable complaint form above to complete and deliver by mail. For more information about how to lodge a consumer complaint and to submit a complaint online visit How to lodge a...
This form is to be used for a residential parks long-stay tenancy. Residential parks periodic on-site home agreement. This long-stay agreement is regulated by the Residential Parks (Long-stay Tenants...
About this guide This is one of six guides to the Australian Consumer Law (ACL) developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the...