Publications

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Use the PDF downloadable complaint form above to complete and deliver by mail. For more information about how to lodge a consumer complaint and to submit a complaint online visit How to lodge a...
Consumer Protection
Form – notification
06 Feb 2024
CPD elective acitivity registration forms in both PDF and Word formats
Consumer Protection
Form – registration
27 May 2014
This form is to be used for a residential parks long-stay tenancy. Residential parks periodic on-site home agreement. This long-stay agreement is regulated by the Residential Parks (Long-stay Tenants...
Consumer Protection
Form – agreement
31 Jan 2022
About this guide This is one of six guides to the Australian Consumer Law (ACL) developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the...
Consumer Protection
Guide / handbook
05 Feb 2019
This form is to be used for a residential parks long-stay tenancy. A park operator / managing real estate agent may issue this notice if a tenant has not paid rent in accordance with a long-stay...
Consumer Protection
Form – notification
31 Jan 2022
Co-operatives Information Sheet
Consumer Protection
Fact sheet
29 May 2014
About this guide This is one of six guides to the Australian Consumer Law (ACL), developed by Australia’s consumer protection agencies to help businesses understand their responsibilities under the...
Consumer Protection
Guide / handbook
27 Apr 2016
This form is to be used for a residential parks long-stay tenancy. A park operator / managing real estate agent may issue this notice if a tenant has breached a term of a long-stay agreement (except...
Consumer Protection
Form – notification
31 Jan 2022
Know your rights when you shop at home. All Australian consumers have the same rights under the Australian Consumer Law, whether they shop at home, on the phone or online. By knowing your rights you...
Consumer Protection
Fact sheet
23 Feb 2021
Consumer Protection staff organise regular proactive compliance visits to licensed or registered people throughout the state. The visits aim to ensure the laws are followed, help educate what the...
Consumer Protection
Checklist
14 May 2019
Know your rights when you go shopping From 1 January 2011, all Australian shoppers will have the same rights under the Australian Consumer Law. By knowing your rights you can make informed choices...
Consumer Protection
Fact sheet
02 Nov 2017
Thinking of buying a pet? While owning a pet can be rewarding, it is a big responsibility. For your pet’s lifetime you will provide for all of its needs including food, exercise, housing,...
Consumer Protection
Guide / handbook
21 Feb 2023
A grant from the Home Buyers Assistance Account reimburses some of the incidental expenses incurred in connection with the purchase of a first home in Western Australia. Eligible applicants receive a...
Consumer Protection
Form – application
17 Mar 2022
Application to Open/Amend/Close a Consignment Trust Account for a Motor Vehicle Dealers Licence. Dealers are required to inform the Commissioner as soon as practicable when a Trust Account is opened...
Consumer Protection
Form – application
09 Aug 2022
Consumer Protection
Brochure
30 May 2014
Property condition report for Residential Parks site-only agreement Includes table / checklist for: landscaping driveway shed site slab general appearance
Consumer Protection
Reports
30 Jan 2022
Who needs to apply for a licence Any individuals, partnerships or companies wishing to operate as real estate settlement or business settlement agents in Western Australia are required, under the...
Consumer Protection
Form – application
04 Dec 2023
Consumer Protection
Brochure
29 May 2014
Application for a Real Estate Settlement Agents Licence and/or Business Settlement Agents Licence (Body Corporate)
Consumer Protection
Form – application
30 May 2014
Who should complete this application This form can be used by motor vehicle dealers, repair businesses, car market operators or holders of an Exemption from the Motor Vehicle Dealers Act. Any...
Consumer Protection
Form – application
22 Dec 2022
Consumer Protection
Brochure
30 May 2014
Consumer Protection
Brochure
30 May 2014
Safety rules: When Using Baby Bath Aids WARNING! Baby bath aids are NOT safety devices BEFORE you run the bath get a towel and the baby’s clothes prepared. Keep your baby within arm’s reach at ALL...
Consumer Protection
Brochure
16 Oct 2018
Personal statement of assets and liabilities
Consumer Protection
Form – notification
30 May 2014
Previous history record SA
Consumer Protection
Form – notification
30 May 2014

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