Publications

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Section 1: Strategic plan for commissioning community services Background In August 2022, the WA Government released the State Commissioning Strategy for Community Services (Strategy) with the...
Consumer Protection
Reports
21 Dec 2023
A series of product safety publications for consumers.
Consumer Protection
Information
19 Dec 2023
Consumer Protection can provide information on a variety of topics including tenancy, consumer rights, fair trading, buying and selling property, scams, licences and registrations and running a not-...
Consumer Protection
Guide / handbook
13 Dec 2023
All real estate agents and real estate business agents who hold or receive money on behalf of others relating to a real estate transaction in Western Australia are required to open and maintain trust...
Consumer Protection
Guide / handbook
04 Dec 2023
Example of a covering letter for an audit report Your Ref: Our Ref: Enquiries: Date: The Commissioner, Consumer Protection Department of Energy, Mines, Industry Regulation and Safety Locked Bag 100...
Consumer Protection
Information
04 Dec 2023
30 June 2017 Following recent media reporting on the Auditor General’s Government Information Systems Audit Report issued 29 June 2017, the Bond Administration team has been contacted by some agents...
Consumer Protection
Bulletin
04 Dec 2023
Department of Energy, Mines, Industry Regulation and Safety – Consumer Protection Division – Associations Incorporation Act 2015 (WA) – Regulatory approach in response to COVID-19 This Statement sets...
Consumer Protection
Notice
04 Dec 2023
Consumer Protection has had a number of recent reports from sporting associations that have received an unsolicited invoice for payment for services that they have not ordered. Busy small businesses...
Consumer Protection
Fact sheet
04 Dec 2023
If you require assistance with completing this form please contact Licensing by telephone on 1300 304 064 (within Australia) or email . What do I need to do to lodge a complete application To apply...
Consumer Protection
Form – application
04 Dec 2023
Update on the retirement village legislation reform process Submissions to all Consultation Regulatory Impact Statements (CRIS) are now closed. We would like to thank all stakeholders who provided...
Consumer Protection
Consultations / public comment
04 Dec 2023
What do I need to do to lodge a complete application To apply for a licence you must lodge a complete application. This means you must: Complete all of the relevant sections of the application form...
Consumer Protection
Form – application
04 Dec 2023
Important Please read the Western Australian Treasury Corporation (WATC) Disclaimer, WATC IP Statement and DMIRS Statement below. Introduction The Western Australian Treasury Corporation (WATC)...
Consumer Protection
Reports
04 Dec 2023
Purpose of the Guideline The Guideline has been developed to assist the public to understand the circumstances where the Commissioner for Consumer Protection may consider exercising the power under...
Consumer Protection
Guidance note
04 Dec 2023
26 March 2021 In this issue: COVID-19 licence and registration fee discounts end on 31 March 2021 Delays in obtaining national police checks End of COVID-19 licensing fee discount The COVID-19...
Consumer Protection
Bulletin
04 Dec 2023
Who can apply for an exemption You may be eligible to apply for an exemption from compliance with the Motor Vehicle Dealers Act 1973 under section 31(1), if you fit one of the following categories:...
Consumer Protection
Form – application
04 Dec 2023
Guidance pack for fundraisers instruction sheet Communities respond quickly when tragic events occur and it is common for fundraising activities to start soon after the event. It is important to...
Consumer Protection
Fact sheet
04 Dec 2023
Solar Panel Systems last updated December 2019 Solar Panels - What you need to know - Quick reference sheet last updated October 2020 Solar panel systems Sometimes homeowners expect to quickly pay...
Consumer Protection
Fact sheet
04 Dec 2023
8 March 2022 The deadline for completing and delivering the audit reports for the year ending 31 December 2021 is fast approaching. Agents and auditors have until 31 March 2022 to submit their audits...
Consumer Protection
Bulletin
04 Dec 2023
5 July 2021 The WA Government has extended the Residential Rent Relief Grant Scheme (RRRGS) until 31 December 2021 to assist renters who are struggling to pay their rent due to the coronavirus (COVID...
Consumer Protection
Bulletin
04 Dec 2023
Who needs to apply for a licence Any individuals, partnerships or companies wishing to operate as real estate settlement or business settlement agents in Western Australia are required, under the...
Consumer Protection
Form – application
04 Dec 2023
26 March 2021 In this issue: 2020 trust account audit due 31 March 2021 COVID-19 licence and registration fee discounts end on 31 March 2021 Delays in obtaining national police checks Reminder: 2020...
Consumer Protection
Bulletin
04 Dec 2023
The Home Buyers Survival Guide for WA is produced by the Department of Energy, Mines, Industry Regulation and Safety. The guide provides relevant and useful information for Western Australians when...
Consumer Protection
Guide / handbook
04 Dec 2023
Elective activities must be approved by the Commissioner for Consumer Protection. Who needs to apply Training providers seeking approval for activities to be included as a part of the compulsory...
Consumer Protection
Form – application
04 Dec 2023
11 June 2021 Update your employment and contact information online The department previously introduced an online gateway that allows licensed real estate agents, as well as registered sales...
Consumer Protection
Bulletin
04 Dec 2023
Form last updated 31 March 2021 This payment form may be used for the payment of fees that are specified in the Co-operatives Regulations 2009. NO GST PAYABLE on these fees. Please ensure this...
Consumer Protection
Form – application
04 Dec 2023

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