Consumer

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Clear title of a vehicle means that the vehicle does not have any money owing on it. If you owe money on your vehicle to a finance company, and you sell it privately without telling the buyer, that vehicle may be repossessed from the buyer by the finance company. Also, by selling an encumbered...
Selling a vehicle
There is a fee to sell your vehicle at a public auction. It is usually a percentage of the selling price. You need to advise the auctioneer of your reserve price. Once the reserve price is reached, the vehicle is then sold to the highest bidder. If the reserve price is not reached, the auctioneer...
Selling a vehicle
Travel agent licence review Status: Closed Friday 4 October 2013 Consumer Protection is seeking community comment about whether specific laws for the WA travel industry should continue or whether the general laws are adequate. We have released a position paper and urge consumers and industry...
Consultations and reports
Fuel price boards Review on displaying of fuel price boards and impact on current WA laws Status: Closed 25 October 2013 Review A proposed national standard for fuel price boards is under review. The standard will allow only undiscounted prices to be displayed, as well as requiring all prices to be...
Consultations and reports
Motor vehicle industry review Review of laws affecting motor vehicle dealers and repairers in Western Australia Status: Closed 15 November 2013 Consumer Protection is seeking the views of the community as part of a review of laws that regulate the motor vehicle industry in WA. People involved in...
Consultations and reports
Selling to the dealer You can sell your vehicle directly to a licensed motor vehicle dealer for cash. Like selling your vehicle privately, you should try to get an idea beforehand what you think your vehicle is worth, to ensure you are satisfied with the result. Check out a variety of motor vehicle...
Selling a vehicle
What is motor vehicle repair work? Most types of motor vehicle repair work (known as classes of repair work ) are covered by the Motor Vehicles Repairers Act 2003, including: examining motor vehicles; diagnosing and detecting faults in motor vehicles; adjusting, servicing and maintaining motor...
Servicing and repair
If you need to take out a loan to buy a motor vehicle, it is a good idea to shop around to find the best deal that suits you. Most motor vehicle dealers offer to arrange finance; however it may be cheaper to obtain your own finance from your bank or credit provider. It is best not to over commit...
Buying a vehicle
Insurance When you pay your vehicle's licence, part of the fee is for compulsory third party insurance. This covers you, or anyone else, for death or injury if your car is involved in an accident. However, it does not cover you for damage to your car or anyone else's. Motor vehicle insurance...
Buying a vehicle
Remember that the advertised price of a car is not your only cost. Some other compulsory and standard charges you need to be aware of are: Vehicle licence fees - paid when the vehicle is licensed; Dealer's delivery charge - for buyers of new cars; Government motor vehicle stamp duty - for buyers of...
Buying a vehicle

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Publications

This booklet provides a guide to each stage of building or renovating your home.
Building Commission
Brochure
16 May 2014
This guide is provided to assist homeowners be aware of the regulated construction requirements and building standards for new homes and to assist those who wish to upgrade their existing homes for...
Building Commission
Brochure
22 Oct 2015
This brochure will assist owners with the safety aspects of balconies, decks and other external structures which may be of a sufficient height above ground level to put family members and friends at...
Building Commission
Brochure
16 May 2014
This form includes all the requirements of the Construction Contracts Act and the associated Regulations. Further requirements have been included by the department in the interest of assisting...
Building Commission
Form – application
22 Jan 2019
This form can be used to apply for an adjudication under the Construction Contracts Act 2004 . The form is not mandatory but contains the statutory information required to submit a claim in a...
Building Commission
Form – application
11 Oct 2017
This form is to be submitted to the Complaints Branch of Building and Energy where a party to a complaint wants to be represented by another person in a conciliation hearing.
Building Commission
Form – notification
03 Dec 2018
This is the approved form for lodgement of a disciplinary complaint about a registered building service provider or approved owner-builder under section 15 of the Building Services (Complaint...
Building Commission
Form – application
15 Aug 2017
This is the approved form for lodgement of a complaint relating to a regulated building service or a home building work contract under section 5(1) and (2) of the Building Services (Complaint...
Building Commission
Form – application
05 Jul 2017
Proforma notice of proposed complaint under the Building Services (Complaint Resolution and Administration) Regulations 2011 .
Building Commission
Form – notification
23 Oct 2018
Request for a copy or an extract of the register for an occupation licensed by the Commissioner for Consumer Protection. The information you are seeking may be available to you for free via the...
Consumer Protection
Form – application
11 May 2017

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Announcements

Western Australian building contractor Archiapps Pty Ltd (reg BC14480) has entered into liquidation. Cameron Shaw and Richard Albarran of Hall Chadwick have been appointed as the liquidators of the company. Building Commissioner Ken Bowron advises that the company’s status will now trigger policies of home indemnity insurance (HII). Affected home owners should contact their insurer for details of...
Building Commission
Media release
16 May 2018
Consumer Protection is warning home owners and tradies in WA to be on alert for a known Victorian conman who is masquerading as a landscaper and has already ripped off two consumers and a sub-contractor for large amounts of money. 49 year old Raymond El-Safadi (aka Mohammed Hussein ), who operates under ABN 71 802 749 742 and two business names Elite Gardening and Tree Lopping Services and Lawn...
Consumer Protection
Media release
14 May 2018
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 153.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 May 2018, most Puma, 7-Eleven, Caltex, Caltex Woolworths and Coles Express sites are hiking their ULP price to 159.9 cpl (an increase of between 22 and 27 cpl). Most Vibe...
Consumer Protection
Media release
14 May 2018
Please note - The original Building Services Board findings described here have been superseded by a State Administrative Tribunal review. Please refer to this announcement about the Tribunal's decision, which was published in November 2018. ORIGINAL ANNOUNCEMENT FROM APRIL 2018: An East Victoria Park building surveying company , Western Australia Building Certifiers and Assessors Pty Ltd (BSC226...
Building Commission
Media release
14 May 2018
Building and Energy (formerly EnergySafety) and WorkSafe have issued a reminder on the importance of understanding and avoiding the electrical hazards in roof spaces, with new regulations coming into effect on Monday (14 May 2018). Director of Energy Safety Ken Bowron today cautioned homeowners to be mindful of the electrical hazards in roof spaces. “Homeowners may need to access the roof space...
WorkSafe
Media release
11 May 2018
Building and Energy (formerly Energy Safety ) and WorkSafe have issued a reminder on the importance of understanding and avoiding the electrical hazards in roof spaces, with new regulations coming into effect on Monday (14 May 2018). Director of Energy Safety Ken Bowron today cautioned homeowners to be mindful of the electrical hazards in roof spaces. “Homeowners may need to access the roof space...
EnergySafety
Media release
11 May 2018
The average cost of unleaded petrol is set to increase by around 22 cents per litre (cpl) to 154.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 May 2018, most Caltex, Caltex Woolworths and Coles Express sites are increasing their ULP price to 159.9 cpl (an increase of between 26 and 30 cpl). Most Puma sites are...
Consumer Protection
Media release
07 May 2018
Building Commissioner Ken Bowron has issued a warning to consumers about the status of registered building contractors Archiapps Pty Ltd (reg BC14480) and Archiapps Development Pty Ltd (reg BC101981). The Building Commissioner has received information giving rise to concerns about the builders’ capacity to pay their debts as and when they fall due. “The fact that the number of court actions...
Building Commission
Media release
04 May 2018
Consumer Protection fears some WA consumers are at risk of suffering large losses after the closure of a West Perth car dealership which specialised in selling luxury vehicles on consignment. So far 15 car owners who signed consignment contracts with Luxuride in Newcastle Street have reported being out of pocket a total of $960,000. The car yard was operated by Luxuride Pty Ltd . Director Nicolas...
Consumer Protection
Media release
02 May 2018
West Australians could be putting their own and their family’s health at risk this winter when they switch on their gas heaters for the first time. Carbon monoxide gas leaking from faulty heaters can be fatal as was the tragic and alarming case of Chase and Tyler Robinson, aged eight and six, who died in 2010 in their home in Shepparton, Victoria. This week, April 30 – May 6 marks the annual...
Building Commission / EnergySafety
Media release
01 May 2018

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