Consumer

Topics

Fuel price boards Review on displaying of fuel price boards and impact on current WA laws Status: Closed 25 October 2013 Review A proposed national standard for fuel price boards is under review. The standard will allow only undiscounted prices to be displayed, as well as requiring all prices to be...
Consultations and reports
Motor vehicle industry review Review of laws affecting motor vehicle dealers and repairers in Western Australia Status: Closed 15 November 2013 Consumer Protection is seeking the views of the community as part of a review of laws that regulate the motor vehicle industry in WA. People involved in...
Consultations and reports
Selling to the dealer You can sell your vehicle directly to a licensed motor vehicle dealer for cash. Like selling your vehicle privately, you should try to get an idea beforehand what you think your vehicle is worth, to ensure you are satisfied with the result. Check out a variety of motor vehicle...
Selling a vehicle
What is motor vehicle repair work? Most types of motor vehicle repair work (known as classes of repair work ) are covered by the Motor Vehicles Repairers Act 2003, including: examining motor vehicles; diagnosing and detecting faults in motor vehicles; adjusting, servicing and maintaining motor...
Servicing and repair
If you need to take out a loan to buy a motor vehicle, it is a good idea to shop around to find the best deal that suits you. Most motor vehicle dealers offer to arrange finance; however it may be cheaper to obtain your own finance from your bank or credit provider. It is best not to over commit...
Buying a vehicle
Insurance When you pay your vehicle's licence, part of the fee is for compulsory third party insurance. This covers you, or anyone else, for death or injury if your car is involved in an accident. However, it does not cover you for damage to your car or anyone else's. Motor vehicle insurance...
Buying a vehicle
Remember that the advertised price of a car is not your only cost. Some other compulsory and standard charges you need to be aware of are: Vehicle licence fees - paid when the vehicle is licensed; Dealer's delivery charge - for buyers of new cars; Government motor vehicle stamp duty - for buyers of...
Buying a vehicle
Extended warranties are like an insurance policy you can buy for a vehicle to cover it generally for mechanical failure or breakdown. An extended warranty is bought separately by you and is not a substitute for any statutory warranty that may apply. You should carefully weigh up the value of...
Buying a vehicle
The Fair Trading Act (Australian Consumer Law) creates ‘consumer guarantees’. A consumer guarantee does not need to be written down in the contract. It is 'guaranteed' by law. Consumer guarantees are ordinary contract terms that are automatically added into any contract between a seller and a buyer...
Buying a vehicle
The following second-hand vehicles are not covered by statutory warranty when bought from a dealer: Commercial vehicles (i.e. those constructed primarily to carry goods or materials) Utes (well body and tray back) with one row of seats Trucks Caravans Motor cycles designed for off-road use and not...
Buying a vehicle

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Publications

This guide is provided to assist homeowners be aware of the regulated construction requirements and building standards for new homes and to assist those who wish to upgrade their existing homes for...
Building Commission
Brochure
22 Oct 2015
This brochure will assist owners with the safety aspects of balconies, decks and other external structures which may be of a sufficient height above ground level to put family members and friends at...
Building Commission
Brochure
16 May 2014
This form includes all the requirements of the Construction Contracts Act and the associated Regulations. Further requirements have been included by the department in the interest of assisting...
Building Commission
Form – application
22 Jan 2019
This form can be used to apply for an adjudication under the Construction Contracts Act 2004 . The form is not mandatory but contains the statutory information required to submit a claim in a...
Building Commission
Form – application
11 Oct 2017
This form is to be submitted to the Complaints Branch of Building and Energy where a party to a complaint wants to be represented by another person in a conciliation hearing.
Building Commission
Form – notification
03 Dec 2018
This is the approved form for lodgement of a disciplinary complaint about a registered building service provider or approved owner-builder under section 15 of the Building Services (Complaint...
Building Commission
Form – application
15 Aug 2017
This is the approved form for lodgement of a complaint relating to a regulated building service or a home building work contract under section 5(1) and (2) of the Building Services (Complaint...
Building Commission
Form – application
05 Jul 2017
Proforma notice of proposed complaint under the Building Services (Complaint Resolution and Administration) Regulations 2011 .
Building Commission
Form – notification
23 Oct 2018
Request for a copy or an extract of the register for an occupation licensed by the Commissioner for Consumer Protection. The information you are seeking may be available to you for free via the...
Consumer Protection
Form – application
11 May 2017
Application for Modification or Non-Application of Building Standard
Building Commission
Form – application
04 Jul 2016

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Announcements

A rogue tree lopper with a long history with Consumer Protection regarding complaints about his dodgy business practices is now the subject of yet another public warning, which now includes his nephew. Sean Robert Weinthal of Wanneroo has twice been prosecuted and has also been the subject of numerous warnings since 2006. A high level of consumer enquiries and complaints against him recently has...
Consumer Protection
Media release
11 Jan 2018
Fremantle registered builder D2R Pty Ltd (BC14008) and its sole director and nominated supervisor Andrzej Zubowicz (BP6530), of Hamilton Hill, have been fined $5,000 each by the Building Services Board for negligent conduct. The conduct related to contracts the company entered into in 2015 for the construction of four residential units in Joondanna valued at $1.3 million and a granny flat and...
Building Commission
Media release
10 Jan 2018
A motor vehicle repair company based in Bellevue has been fined $1,000 by the Midland Magistrates Court for operating without a licence. Blue Dog Garage Pty Ltd was also ordered to pay costs of $932.74 when the company pleaded guilty to breaching the Motor Vehicle Repairers Act. The business was informed by Consumer Protection about the requirement to obtain a licence in March 2016 and April 2016...
Consumer Protection
Media release
10 Jan 2018
Landsdale building company Goldbox Holdings Pty Ltd (BC11173), trading as Link Construction & Developments, has been fined $4,000 by the Building Services Board for failing to comply with two orders of the Building Commissioner.
Building Commission
Media release
09 Jan 2018
The average cost of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 146 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 9 January 2018, most Caltex Woolworths, 7-Eleven, BP, Puma, Caltex and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 20 and 25 cpl) and most...
Consumer Protection
Media release
08 Jan 2018
A Parkerville man has been prosecuted by the Building Commissioner and fined $5,000 for registration offences his company committed while contracting for and carrying out the fit-out of two commercial buildings in Belmont and Jandakot in 2013.
Building Commission
Media release
08 Jan 2018
As the weather warms up many of us start thinking about taking a refreshing dip in our backyard pools but we all need to be aware of potential hazards and relevant laws to keep children safe around the water all year round. The recently released 2017 Western Australian Ombudsman’s report, titled “Investigation into ways to prevent or reduce deaths of children by drowning”, showed that private...
Consumer Protection
Media release
04 Jan 2018
Home maintenance tradies who have carried out dodgy roofing work without authority are approaching Perth home owners who are warned by Consumer Protection to avoid these itinerant traders. The tradies, who are working for Quality Home Care and Maintenance Pty Ltd and sole Director William Joseph Delaney , are breaking door to door trading laws by ignoring a required cooling off period. Apart from...
Consumer Protection
Media release
04 Jan 2018
A Bennett Springs man who provided false and misleading information in an attempt to become a registered builder has been prosecuted by the Building Commissioner.
Building Commission
Media release
02 Jan 2018
The average cost of unleaded petrol is set to increase by around 17 cents per litre (cpl) to 145.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 2 January 2018, most Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase of between 21 and 25 cpl) and most 7-...
Consumer Protection
Media release
01 Jan 2018

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