Seniors housing resources and contacts
Our offices will close from Monday 24 December 2018 and will reopen on Thursday 3 January 2019. For urgent assistance during that period you can contact us.
Before you make any major decision about your housing options, please research your options thoroughly. It is a good idea to review the laws relating to your accommodation choice and to get independent advice.
Acts and regulations
Copies of the Acts listed in this guide can be found at the Parliamentary Counsel's Office's (PCO) website. You can contact the PCO on (08) 6552 6000.
The following publications are available from Consumer Protection:
- Seniors Housing Guide
- Boarders And Lodgers - Your Rights And Responsibilities
- Park Living
- Renting a home in Western Australia: a tenant's guide
- Renting out your property: an owners guide
- So you’re thinking of moving into a retirement village
A copy of these publications can be obtained by contacting the Consumer Protection Advice Line on 1300 304 054.
Publications from other government departments
A Guide to Strata Titles from Landgate on (08) 9273 7373.
Before making any major decision, it is a good idea to get legal and financial advice.
Depending on the issue you need advice on and your income and assets, it is possible you will not be able to get free legal assistance and you will have to pay a private lawyer.
|Type of enquiry||Who to contact|
|Title searches||Landgate (08) 9273 7373 or 1300 365 288 (country)|
|Building||Building & Energy 1300 489 099|
|Subdivisions||Western Australian Planning Commission (08) 6551 9000|
Retirement Living Council
|Renting||Commonwealth Rent Assistance Centrelink 13 2300|
|Help with staying at home||Commonwealth Respite and Carelink Centre 1800 052 222
Department of Veterans' Affairs 13 32 54
Independent Living Centre of Western Australia 1300 885 886
|Aged care||My Aged Care 1800 200 422|
|Concessions and rebates||Seniors Card Hotline (08) 6551 8800 or 1800 671 233|
|Budgets and debts||National Debt Helpline 1800 007 007|
|Financial information||Centrelink Financial Information Service 13 2300|
|Reverse mortgages||ASIC's Money Smart|
|Pension Loans Scheme||Centrelink 13 2300
Department of Veterans' Affairs13 3254
|Family agreements||Older People’s Rights Service (08) 9440 1663|
|Legal information and advice||Legal Aid 1300 650 579|
|Finding a private lawyer||Law Society of Western Australia (08) 9324 8600|
Detailed information from the seniors housing guide.
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