Announcements

Showing 1 - 25 of 1612 results
People in flood-affected communities in the Kimberley and generous West Australians wanting to help with donations, are being warned to be on the lookout for opportunistic scammers trying to steal money in the wake of this disaster. Scammers were posing as legitimate registered charity - Leedal Foundation Limited - in Fitzroy Crossing, using a fake Instagram account in their name, asking donors...
Consumer Protection
Media release
02 Feb 2023
14 further complaints received after first public warning issued last year. Consumers now claim to be owed a total of $62,000 for incomplete or no work. Warning not to do business with the air conditioning installer and custom trailer builder. Despite a public warning being issued last year, a Perth air conditioning installer and builder of custom vehicle trailers continues to attract more...
Consumer Protection
Media release
02 Feb 2023
Media statement from Hon Sue Ellery BA MLC, Minister for Commerce Latest stage of security of payment reforms to protect building and construction subcontractors now in effect McGowan Government retention trust scheme election commitment delivered Increased powers to ensure good commercial behaviour in the building sector The McGowan Government has further improved payment protections for...
Building and Energy
Media release
01 Feb 2023
Record scam losses of $16 million in 2022 impact record number of victims Almost half of all WA scam victims last year fell for online shopping or trading scams People chasing high investment returns or looking for love lost the most money Western Australians urged to protect themselves from increasingly sophisticated scams Scam losses and the number of reports and victims in Western Australia...
Consumer Protection
Media release
31 Jan 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. Over the past few weeks, the pattern of petrol pricing by the major fuel companies show a full return to weekly price cycles. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am...
Consumer Protection
Media release
31 Jan 2023
Western Australia’s laws about when children can work apply during both school terms and in school holidays. Children of compulsory school age are not permitted to work during the hours when the child is required to attend school (or otherwise participate in an educational program of school). There are restrictions on the type of job and working hours for children under 15 years of age. These...
Labour Relations
Department News
30 Jan 2023
Building defects at projects in East Perth, Hillarys and Secret Harbour Negligence, misleading conduct and failure to pay SAT orders Mr Salisbury is bankrupt and is no longer a registered builder A Rockingham former builder has been fined $15,000 after admitting to nine disciplinary allegations involving building projects in East Perth, Hillarys and Secret Harbour. Building and Energy initiated...
Building and Energy
Media release
30 Jan 2023
On 1 February 2023, changes to the Building Services (Registration) Act 2011 enhance the powers of the Building Service Board to manage the commercial conduct and behaviour of registered building service providers. These changes relate to the following events that occur on or after this date. What are the changes? 1. Unpaid building service debts Individuals, partnerships and companies who have...
Building and Energy
Department News
30 Jan 2023
This Australia Day, many families and friends are planning to get together to make the most of the warm summer day. We all want to have a safe Australia Day, but many summer products can be unsafe if left unattended, not used or stored correctly, particularly with the hot weather expected. For those backyard BBQ gatherings, a portable or in-ground pool may be used to keep cool but they hold...
Consumer Protection
Media release
25 Jan 2023
Kimberley flood victims being targeted by fake offers of financial relief from scammers Bogus charities popping up on social media to steal funds from intended recipients People urged to be on high alert and not respond impulsively to random messages People in flood-affected communities in the Kimberley are being warned by the McGowan Government to be on high alert as social media scams promising...
Consumer Protection
Media release
24 Jan 2023
Vevor 5-in-1 heat press is used to prints designs on clothing and mugs Electrical defects could put users at risk of electric shock Building and Energy has banned the machine’s use, sale or hire in WA Users of a heat press machine could be at risk of electric shock due to defects uncovered by WA’s energy safety regulator. Due to safety concerns, Building and Energy has banned the use, sale or...
Building and Energy
Media release
24 Jan 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 25 January 2023), the average price of regular unleaded petrol (ULP) will increase by 25 cents per litre (cpl...
Consumer Protection
Media release
24 Jan 2023
Guests claim the hotel incorrectly retains their security bonds 17 consumer complaints against the hotel and its proprietor remain unresolved Consumers advised to consider this alert before making a booking Consumer Protection is raising a consumer alert about a Perth hotel proprietor who allegedly incorrectly retains security bond payments from guests, either wholly or partially. According to a...
Consumer Protection
Media release
19 Jan 2023
Scammers have set up fake Instagram account leedal_foundation_limited The real Leedal Foundation Limited is raising funds for flood victims in Fitzoy Crossing on their Facebook fundraiser page Consumers urged to only donate to licensed charities or official fundraisers and not to respond to private messages Consumer Protection is warning consumers about scammers who are posing as a legitimate...
Consumer Protection
Media release
18 Jan 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 18 January 2023), the average price of regular unleaded petrol (ULP) will increase by over 26 cents per litre...
Consumer Protection
Media release
17 Jan 2023
Higher penalties have been introduced for employers who contravene state employment laws or do not provide employees their legal employment entitlements. Under the new penalty provisions: maximum penalties for contravening an entitlement provision (for example, a provision of a WA award) have increased from $2,000 to $65,000 for bodies corporate and $13,000 for individuals maximum penalties for...
Labour Relations
Department News
16 Jan 2023
Unlicensed motor vehicle dealer to pay $5,000 fine and $638 in costs 36 vehicles were sold between January and November 2021 Consumers urged to report unlicensed motor vehicle dealers A Beechboro man has been fined $5,000 by the Perth Magistrates Court for buying and selling motor vehicles without a valid motor vehicle dealer licence. Van Vinh Tran was also ordered to pay costs of $638 when...
Consumer Protection
Media release
16 Jan 2023
Real estate agent and his company fined a total of $6,500 Multiple unauthorised withdrawals from trust account over four months The money of the agency’s clients put at risk by violations of the law A Magistrate has told a former real estate agent that his clients’ money was put at risk by multiple unauthorised withdrawals from his agency’s trust account. Mohammad Samir Merzaie was fined $2,500...
Consumer Protection
Media release
12 Jan 2023
With the season of giving now over, many consumers will be considering returning their unwanted Christmas gifts or putting their new gift card in a drawer to spend later. Under the Australian Consumer Law (ACL), consumers have certain rights when it comes to gifts that are faulty, unsafe, not as described or were not delivered in time. If a gift is faulty, unsafe or not as described, Australian...
Consumer Protection
Media release
12 Jan 2023
Jackeroo J3PR35L three-way portable refrigerators, made in 2010, cannot be sold in WA Risk of dangerous carbon monoxide levels when operated on gas in an enclosed area All portable gas appliances must be used outdoors in the open air Owners of portable fridges are urged to check if their appliance is part of a gas safety sales ban in Western Australia due to carbon monoxide hazards. Jackeroo...
Building and Energy
Media release
11 Jan 2023
Kimberley residents may face electrical, gas, plumbing and building hazards Electrical and carbon monoxide risks if generators are not used correctly Never attempt any electrical work or repairs yourself Building and Energy is urging Kimberley residents to be aware of potential electrical, gas, plumbing and structural hazards in the wake of the region’s severe flooding. The State Government...
Building and Energy
Media release
11 Jan 2023
Strong demand results in 730% increase in complaints over five years Delivery delays for new models and sale of flood-affected used vehicles blamed Consumer Protection recovered $6 million for vehicle buyers in the past two years The number of consumer complaints relating to the sale of defective second-hand motor vehicles in WA has skyrocketed, increasing 730% over the past five years and...
Consumer Protection
Media release
10 Jan 2023
Kimberley flood donors urged to verify that charities are genuine Scammers may set up fake charities on social media and fundraising sites Advice to only donate to licensed charities and do an online check Generous Western Australians wanting to donate to victims of the Kimberley floods are being warned to watch out for scammers who often exploit these events by setting up fake charities. While...
Consumer Protection
Media release
10 Jan 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 11 January 2023), the average price of regular unleaded petrol (ULP) will increase by over 23 cents per litre...
Consumer Protection
Media release
10 Jan 2023
If you are planning ahead, you can find the public holidays dates for 2023, 2024 and 2025 on the Public holidays in Western Australia page.
Labour Relations
Department News
09 Jan 2023

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