Announcements

Showing 1 - 25 of 1643 results
With their mesmerising patterns, earthy tones and Dreamtime narratives, it’s little wonder that Aboriginal art and crafts are displayed on walls in homes right across the world. While much of the allure of buying your own piece of Aboriginal artwork is knowing it has been created by an Aboriginal person, a new report demonstrates why there’s a good chance this may not be the case. During its...
Consumer Protection
Media release
19 Aug 2022
Scammers target parents, pretending to be children needing urgent money Losses from WA victims amount to almost $120,000 Parents urged to verify sender before sending money or credit card details A growing number of victims in WA are falling for a text scam that targets parents who receive desperate messages for help from impostors pretending to be their son or daughter. In the past two months,...
Consumer Protection
Media release
18 Aug 2022
Free information sessions across regional WA this spring are set to discuss key changes to national building and plumbing codes as well as new subcontractor payment laws. The State Government’s building regulator, Building and Energy, is inviting participants at all levels of the building, construction and plumbing sectors to attend the interactive events. One roadshow will cover the National...
Building and Energy
Media release
18 Aug 2022
WorkSafe Commissioner Darren Kavanagh has released the Terms of Reference for his Inquiry into the Agricultural Industry and appointed an Independent Inquirer to assist him. The death of a Great Southern farm worker in June was the 12th death in the Agriculture industry in 12 months, leading the Commissioner to initiate an Inquiry under the provisions of the Work Health and Safety Act 2020. The...
WorkSafe
Media release
18 Aug 2022
Potential risk to residents or tradespeople accessing the switchboard $25,000 fine for electrical contractor and $5,000 fine for electrical worker Metal meter enclosure not bonded to earth and socket outlet wired incorrectly An electrical contractor and electrician have been fined $25,000 and $5,000 respectively after wiring errors left parts of a Kalamunda property unprotected against electrical...
Building and Energy
Media release
15 Aug 2022
Fake tickets have been detected at Optus Stadium events Warning that scammers will prey on Western Derby fans prior to bouncedown Consumers urged to only buy tickets from the authorised selling agent WA footy fans desperate to buy tickets to tomorrow’s Western Derby at Optus Stadium are being warned about potential scams. There are concerns by stadium management that fake tickets may have been...
Consumer Protection
Media release
12 Aug 2022
Every day across Western Australia there many individuals and organisations fighting for the rights of WA consumers and a number of these outstanding efforts have been recognised in this year’s Consumer Protection Awards. One such person is Mary Martin, who received the 2022 Rona Okely Award for an individual who has given their time, energy and experience for the betterment of others. Through...
Consumer Protection
Media release
10 Aug 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 10 August 2022), Perth’s average price of regular unleaded petrol (ULP) will increase by 24 cents per litre (cpl) to 181.3 cpl. Coles Express and Ampol hiking between 37-42 cpl up to 195.9 cpl; Puma up to 195.7 cpl; BP up to 191...
Consumer Protection
Media release
09 Aug 2022
Investigation into tickets allegedly sold for more than the allowed 110 per cent. Viagogo urged to do more to prevent illegal ticket sales on their website. Evidence that some tickets on Viagogo are at least double the original price. Consumer Protection is investigating ticket re-selling website Viagogo for possible breaches of WA’s anti-scalping laws and is alerting WA ticket buyers. The...
Consumer Protection
Media release
05 Aug 2022
Finding the right mechanic to fix or service your car can be a daunting prospect, as some consumers may worry about being overcharged or even quoted for work that’s not needed. There’s also the risk that if the vehicle repairer doesn’t do the job properly, they could be putting yourself, your passengers and other road-users at risk. That’s why it’s important to do your homework before choosing a...
Consumer Protection
Media release
04 Aug 2022
Pilbara tradesman falsely presented himself as a licensed electrical contractor Signed off on electrical safety certificates without being authorised to do so Home and business owners can do a fast online search to verify electrical licences WA’s energy safety regulator is urging consumers to use its online licence search to verify that businesses they engage to carry out electrical installing...
Building and Energy
Media release
03 Aug 2022
Retirement village law reform to make village life fairer and easierGovernment proposes wide-ranging reforms to retirement village laws in WA Law changes will make retirement village living fairer and easier for seniors A 12-month limit to the payment of exit entitlements will be introduced A revamp of laws regulating retirement villages in Western Australia is planned with the McGowan Government...
Consumer Protection
Media release
02 Aug 2022
Winners of 2022 WA Consumer Protection Awards announced The awards recognise individuals and groups whose work advances protecting consumer rights in the community A tenancy advocate and financial counsellor, a domestic violence support group, a child safety program and media stories about funeral insurance were the winners of the 2022 Consumer Protection Awards. The winners were announced during...
Consumer Protection
Media release
02 Aug 2022
Media statement from Commerce Minister – Hon Roger Cook BA GradDipBus MBA MLA Building and Construction Industry (Security of Payment) Act 2021 commences today First of a three-stage reform package to improve protections for subcontractors Industry education and resources to help with transition to new contract laws The McGowan Government is delivering on its election commitment to strengthen...
Building and Energy
Media release
01 Aug 2022
PLUMBERS LICENSING BOARD – MEDIA STATEMENT Western Australia’s plumbing regulator is reminding consumers that plumbing work on water supply, sanitation and drainage must be carried out by licensed plumbers. The Plumbers Licensing Board has warned that incorrect or uncertified plumbing work can cause property damage and compromise public health and safety. The warning was issued by the Board...
Building and Energy
Media release
28 Jul 2022
Rockingham real estate agency and licensee fined a total of $23,000 Inaccuracies in trust account records and tenancy bonds lodged too late Warning to agents to ensure trust account accuracy and timely bond lodgements A Rockingham real estate agency and its licensee have been fined a total of $23,000 by the State Administrative Tribunal (SAT) for failing to lodge tenancy bonds with the Bond...
Consumer Protection
Media release
27 Jul 2022
As rents continue rising across Western Australia, many tenants are finding that in addition to paying more money to live in their home each week, there is an extra expense they need to consider. After rent is increased at a property, a landlord or property manager is entitled to ask the tenant to pay extra money towards their security bond. Known as a ‘bond top-up’, the amount of money requested...
Consumer Protection
Media release
27 Jul 2022
Several areas of renovation work deviated from building permit approved plans Balustrade safety barrier not installed, creating a fall risk Penalty includes $5,000 fine and compulsory construction management course A Fremantle builder has been fined $5,000 and ordered to do additional training after carrying out unauthorised home building work and failing to install a verandah safety barrier. The...
Building and Energy
Media release
26 Jul 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. FuelWatch reports that, from 6am tomorrow (Wednesday 27 July 2022), the average price of regular unleaded petrol (ULP) will increase by over 23 cents per litre (cpl) to 186.5 cpl. Ampol, Caltex Woolworths and Coles Express hiking by up to 44 cpl up to 199.9 cpl; 7-Eleven up to 195...
Consumer Protection
Media release
26 Jul 2022
Further to the Government’s commitment to ensure consumers have resources to navigate the challenges in the building industry right now, Building and Energy has produced a short video as part of its education campaign. The video helps to explain the reasons for the current market conditions and what protections are in place to help. Watch the video here Other information available includes: A...
Building and Energy
Department News
25 Jul 2022
A ground and air cargo services company has been fined $110,000 (and ordered to pay $8000 in costs) over an incident in which a baggage handler was seriously injured when he fell from a moving baggage tug at Perth Airport. Swissport Australia Pty Ltd pleaded guilty to failing to provide and maintain a safe workplace and, by that failure, causing serious injury to a worker, and was fined in the...
WorkSafe
Media release
22 Jul 2022
Puppies not delivered on agreed dates and deposits not returned Seven WA consumers still waiting for their money back after cancelling orders Consumers urged to buy existing puppies and not rely on breeding programs A consumer alert has been issued relating to the failure of a dog breeder to deliver within an agreed time and provide refunds requested by numerous customers. Consumer Protection has...
Consumer Protection
Media release
21 Jul 2022
Moving house is widely considered to be one of life’s most stressful events, so we always urge consumers to choose their removalist carefully to avoid any extra drama on the day. Consumer Protection has recently received a growing number of complaints about the conduct of removalists advertising on social media. Initially the trader quotes an hourly rate and requests a small deposit, however upon...
Consumer Protection
Media release
21 Jul 2022
The department has released a series of translated information on the WHS laws to assist vulnerable worker groups, including culturally and linguistically diverse (CALD) populations. These information sheets are based on the WHS interpretative guidelines, the information sheets contain simplified wording providing people with guidance on the key concepts they need to understand, with hyperlinks...
WorkSafe
Department News
20 Jul 2022
In the 2021/22 financial year, Private Sector Labour Relations industrial inspectors recovered $797,977 in unpaid wages and leave entitlements for employees covered by state employment laws. A total of 216 complaints lodged with Private Sector Labour Relations resulted in $514,693 being recovered for employees, with a further $197,367 recovered through ongoing proactive compliance campaigns in...
Labour Relations
Department News
20 Jul 2022

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