Announcements

Showing 1 - 25 of 1679 results
Consumer Protection is warning consumers about an Albany shed seller who appears to have accepted a large amount of money in deposits and full payments but has failed to deliver. In the past week, Consumer Protection has received 19 complaints against Armand Javellana , trading as Aussie Sheds Albany , from customers who claim to have paid a total of $226,000 but construction of their sheds is...
Consumer Protection
Media release
10 Aug 2020
The Building Services Board has issued a formal caution to a Mullaloo builder after his partner’s business entered into a contract to do a $300,000 commercial fit-out, but the registration and building approval documents were issued to him as an individual building contractor. In 2018, the City of Joondalup received a building permit application and a notice of completion that identified Dwayne...
Building and Energy
Media release
06 Aug 2020
A Bridgetown builder has been formally cautioned for carrying out work without a building permit and failing to follow the required plans and standards. The Building Services Board found Matthew Dean Jansen (BC101487, BP101779) breached WA’s building registration laws during a home construction project in Bridgetown, which he took over in April 2019 after the original builder went into...
Building and Energy
Media release
06 Aug 2020
A man who operated a business selling specialist motor vehicle parts as well as conducting driver training courses was fined $10,000 by the Armadale Magistrates Court on 31 July 2020 and ordered to pay compensation to his disappointed customers amounting to $16,003. Gordon German , trading as Green Oval Experience formerly operating in Canning Vale, was also ordered to pay costs of $225.90. Mr...
Consumer Protection
Media release
06 Aug 2020
Live stream scammers have targeted the Western Australian Consumer Protection Awards virtual event on Facebook prompting a warning from the consumer watchdog’s fraud prevention section WA ScamNet. Due to COVID-19, the Consumer Protection Awards March 2020 in-person event was postponed and then cancelled, leading to a virtual Awards ceremony for the first time. Commissioner Lanie Chopping says...
Consumer Protection
Media release
06 Aug 2020
If you’ve seen an advert promising big returns on an investment in shipping containers, then our advice is to consider whether it may be a scam or Ponzi scheme. WA ScamNet is aware of $800,000 of losses in Western Australia so far to a venture called Pacific Tycoon, which advertises investments in shipping containers and promises returns of up to 20 per cent when they lease it out on your behalf...
Consumer Protection
Media release
06 Aug 2020
WA’s energy safety regulator is urging consumers, sellers and importers to check that household electrical equipment is approved for sale in Australia after two retail chains each received $5,000 fines for selling illegal and potentially hazardous lamps. Building and Energy issued the infringement notices after a site inspection revealed some Turkish-style lamps in the stores lacked the required...
Building and Energy
Media release
05 Aug 2020
Community service providers that offer support to some of our most vulnerable consumers have been recognised in the Consumer Protection Awards, along with a program to prevent infant sleeping deaths and a regional reporter. The 2020 winners were announced at a 'virtual' event on the Consumer Protection Facebook page after the awards ceremony in March was cancelled due to COVID-19 restrictions...
Consumer Protection
Media release
05 Aug 2020
New versions of the WA award summaries and the Minimum pay rates for award free employees are now available which include the pay rates that come into effect from the first pay period on or after 1 January 2021. In June the Western Australian Industrial Relations Commission issued the 2020 State Wage Case decision, which grants a 1.75% per week increase in the state minimum wage and WA award...
Labour Relations
Department News
05 Aug 2020
A 53 year old Applecross man was fined $4,500 by the Perth Magistrates Court on 24 July 2020 after pleading guilty to buying and selling 52 motor vehicles without a licence. The man, who was granted a spent conviction, had traded the vehicles between May 2018 and November 2019 in most cases using Gumtree. Not having a licence for this level of trading breaches the Motor Vehicle Dealers Act...
Consumer Protection
Media release
04 Aug 2020
The average price of regular unleaded petrol (ULP) is set to increase by 28 cents per litre (cpl) to 132.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 5 August 2020, most branded retailers are hiking their ULP price: Coles Express and Caltex Woolworths hiking by up to 40 cpl up to 143.9 cpl; 7-Eleven up...
Consumer Protection
Media release
04 Aug 2020
If you’re a Western Australian who loves to travel, then odds are high you’ve had a trip cancelled or postponed due to the COVID-19 coronavirus pandemic. Hopefully your refund or remedy was sorted quickly, but if not, you’re certainly not alone. Complaints to Consumer Protection were five times higher in the period from March 1 2020 until now, compared with the same period last year. Of the 625...
Consumer Protection
Media release
30 Jul 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 134.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 29 July 2020, most branded retailers are hiking their ULP price: BP hiking by up to 38 cpl up to 144.9 cpl; Caltex Woolworths, Caltex and Coles...
Consumer Protection
Media release
28 Jul 2020
A winter warning for consumers looking to have their fireplaces cleaned – stay away from a chimney sweep who takes your money but then wanders off without finishing or even starting the job. Neil Michael Cole , formerly of Gidgegannup but now believed to be living in the Bunbury area and trading as The Wandering Chimney Sweep , has been advertising his services on Facebook Marketplace. On six...
Consumer Protection
Media release
27 Jul 2020
Amendments to the Plumbers Licensing and Plumbing Standards Regulations 2000 are being drafted to include new plumbing standards for subdivision plumbing work in relation to survey strata schemes. The changes are outlined in Industry Bulletin 125 – New requirements for plumbing services to survey strata lot developments . A free information session is also being offered to inform the Western...
Building and Energy
Department News
27 Jul 2020
‘Panic-buying’ is a term we’d usually associate with grocery shopping in 2020, however there are suggestions it may be happening in the quad-bike industry currently on the eve of new safety regulations. We have been concerned to hear reports that some quad bike dealerships are running low on stock as farmers and other consumers rush to buy-up current models that do not meet the important new...
Consumer Protection
Media release
23 Jul 2020
Private Sector Labour Relations industrial inspectors helped employees to recover over $700,000 in unpaid entitlements in the 2019–20 financial year. 232 complaints lodged with Private Sector Labour Relations resulted in $530,036 being recovered for employees whilst $181,730 was recovered as a result of proactive compliance audits in the café and restaurant sector. Wageline also answered more...
Labour Relations
Department News
21 Jul 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 135.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 22 July 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 40 cpl up to 145.9 cpl; BP up to 144.9 cpl; Caltex...
Consumer Protection
Media release
21 Jul 2020
A Perth tree lopper with a dubious history of bad behaviour when dealing with consumers has been ordered by the Supreme Court to pay a total of $22,380.60 in fines and costs after being convicted on appeal of breaching consumer laws relating to unsolicited sales. Sean Robert Weinthal , who at the time of the offences was operating under the business name West Coast Trees , was fined $7,500 and...
Consumer Protection
Media release
21 Jul 2020
Major reforms are now in force which lift the red tape burden on WA charities, reducing their administration costs and resulting in more money being made available to charity recipients. The changes to WA’s Charitable Collections Act simplify the application process and reporting requirements while removing duplication of compliance for charities. Charity licences do not have an expiry date now,...
Consumer Protection
Media release
20 Jul 2020
Toppled trees and fallen branches are a regular sight around Perth following high winds and thunderstorms, meaning winter is usually a busy time for the arborist industry. Hiring a tree-lopper or a tradesperson for any job should be a hassle-free experience, which is why consumers should exercise caution and research the businesses before engaging their services. Consumer Protection received 55...
Consumer Protection
Media release
16 Jul 2020
A Bayswater waste recycling company has been found guilty of gross negligence over a 2016 incident in which a labour hire worker’s arm was amputated at the shoulder. Resource Recovery Solutions Pty Ltd was found guilty of gross negligence in failing to provide and maintain a safe work environment for a labour hire worker in the Perth Magistrates Court on Friday. In January 2016, a worker at...
WorkSafe
Media release
14 Jul 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 29 cents per litre (cpl) to 135.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 15 July 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 40 cpl up to 145.9 cpl; BP up to 144.9 cpl; Caltex...
Consumer Protection
Media release
14 Jul 2020
Wageline’s WA long service leave calculator was launched in May 2020, and has already been used by employers and employees over 5,000 times. The WA long service leave calculator can provide an estimate of an employee’s long service leave entitlement when employment ends as a result of resignation, dismissal, death or redundancy. The WA long service leave calculator is relevant to employees...
Labour Relations
Department News
14 Jul 2020
A North Perth electrician has been ordered to pay more than $27,000 in fines and costs for a potentially lethal wiring error that caused two tradesmen to receive electric shocks at a building site near Rockingham. A criminal trial concluded at Perth Magistrates Court on 10 June 2020 when Santo Sgroi (EW105860) was found guilty of breaching WA’s electricity licensing regulations following a...
Building and Energy
Media release
13 Jul 2020

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