Contact Consumer Protection
Tel: 1300 30 40 54
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With Commissioner for Consumer Protection David Hillyard
As some of us get older, some of our housing needs are likely to change to suit our lifestyle but there is what appears to be a confusing array of housing options now available for retirees.
Working out what is the best choice for you can be tricky and it is important to weigh up the positives and negatives.
The Seniors Housing Advisory Centre (SHAC) operating out of Consumer Protection provides free information and advice to seniors and their families so they can make an informed choice when deciding to make a housing change.
While SHAC does not directly offer housing, or provide financial and legal advice, the type of housing you choose affects the consumer rights and responsibilities that you need to know about.
Three common options are retirement villages, residential parks and strata title units. Each of these options is classed differently and come under different laws, so it is highly advisable you seek independent financial and legal advice before deciding which one is for you and entering into any major contract.
It is also important to understand that housing offered under some commonly used names, such as “lifestyle villages”, can fall under different types of contracts depending on what is actually being offered.
Many products on sale to retirees do not include home ownership, but this is not always apparent. For example, in some cases you can purchase or lease the building but only lease the land. Or you may believe you have bought a unit, but may have purchased a lease for life rather than any real property.
Before making a decision on making a move, there are some key questions you should consider including:
SHAC team members are available for presentations to groups of any size or age to debunk some common myths about ageing and housing, and to empower all attendees to make knowledgeable decisions about living well in retirement. We hope to offer seminars in some major regional towns during 2018.
For more information contact SHAC for the cost of a local call on 1300 367 057, email email@example.com or visit the website at www.consumerprotection.wa.gov.au. If you would prefer, you can also make an appointment to visit and speak with SHAC staff located at 140 William Street in Perth.