Consumer Protection WA celebrates NAIDOC Week 2022
Consumer Protection WA and Ask Us are proud to support this year’s National NAIDOC Week 2022. NAIDOC Week celebrates and recognises the history, culture and achievements of Aboriginal and Torres Strait Islander peoples. This year’s theme ‘Get Up! Stand Up! Show Up!’ features artwork created by Ryhia Dank. The theme focuses on supporting and securing institutional, structural, collaborative, and cooperative reforms for the recognition of Aboriginal and Torres Strait Islander peoples’ rights. To acknowledge NAIDOC Week 2022, Consumer Protection WA is holding a staff afternoon tea featuring native bush foods.
Consumer Protection and Ask Us
Consumer Protection WA and Ask Us provides education and assistance to Aboriginal consumers relating to the Australian Consumer Law. This includes information and guidance on consumer rights issues including rental issues, shopping rights, motor vehicles and servicing, tradespersons, charities, scams and product safety. Consumer Protection WA and Ask Us projects are designed to align with the National Indigenous Consumer Strategy (NICS), with research and learnings applied from the 2015 Indigenous Consumers Count report.
Communication campaigns
The following communication campaigns and publications focus on common issues and targeted scams that affect Aboriginal consumers. Some have been developed for general use and others are specifically designed to help Aboriginal and Torres Strait Islander people.
- Avoid a funeral RIP-off campaign focused on education around funeral insurance, pre-paid funerals and funeral bonds. With Youpla Group, formerly Aboriginal Community Benefit Fund, funeral funds now in liquidation, Consumer Protection WA and Ask Us raised awareness and shared Australian Securities and Investments Commission (ASIC) advice for affected people following the collapse of the funeral provider.
- My Dardy Car is a radio series to provide tips for buying and owning a car.
- VET-FEE help informs and helps students who signed up to these schemes.
- Be Smart - Buy Smart – a guide to help you understand your consumer rights.
- Don't get ripped off is a series of radio announcements targeting Aboriginal consumer issues covering topics such as signing a contract, getting a refund and recognising a scam.
- Don’t Come Knocking campaign raises awareness of rogue traders that target Aboriginal consumers either by door-to-door or over the phone.
- 6 Simple Rules is a video about consumer rights developed by the Australian Competition and Consumer Commission's (ACCC).
- It’s OK to Walk Away is designed to educate consumers in Aboriginal communities on their consumer rights.
- The Australian Securities and Investments Commission (ASIC), have money tips and resources to help Aboriginal people, available on their MoneySmart website.
- Indigenous Consumers Count examines consumer issues facing Aboriginal Western Australians and if Consumer Protection services meet their needs.
How you can get involved with NAIDOC Week 2022
Please visit the NAIDOC Week Events page for a list of events on Whadjuk Boodjar or visit the NAIDOC Week website to search for local community events happening in your area.
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