New video for home owners dealing with disputes
Building and Energy provides an avenue for resolving disputes relating to workmanship and contractual issues in connection with a regulated building service or home building work contract. These services are provided to parties as a low cost alternative to court proceedings.
A new information video has been produced to provide detailed information on the process, including:
- important timeframes to be aware of;
- possible outcomes you can expect; and
- how best to deal with complaints with your builder.
Further written guidance is also available on the Building service and home building work contract complaints webpage.