New video for home owners dealing with disputes

This announcement is for: 
BuilderConsumerHome buyer / owner

Building and Energy provides an avenue for resolving disputes relating to workmanship and contractual issues in connection with a regulated building service or home building work contract. These services are provided to parties as a low cost alternative to court proceedings.

A new information video has been produced to provide detailed information on the process, including:

  • important timeframes to be aware of;
  • possible outcomes you can expect; and
  • how best to deal with complaints with your builder.

Watch the video here

Further written guidance is also available on the Building service and home building work contract complaints webpage.

disputevideoimage.jpg, by sgrove


Building and Energy
Department News
03 Mar 2023

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