New video for home owners dealing with disputes

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Building and Energy provides an avenue for resolving disputes relating to workmanship and contractual issues in connection with a regulated building service or home building work contract.
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Building and Energy provides an avenue for resolving disputes relating to workmanship and contractual issues in connection with a regulated building service or home building work contract. These services are provided to parties as a low cost alternative to court proceedings.

A new information video has been produced to provide detailed information on the process, including:

  • important timeframes to be aware of;
  • possible outcomes you can expect; and
  • how best to deal with complaints with your builder.

Watch the video

 

Further written guidance is also available on the Building or renovating your home webpage.

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