• Scammers stealing money and ID from seniors
• WA Seniors Card membership is free of charge and only available via www.seniorscard.wa.gov.au
• Contact ID Care immediately if you gave out your ID or your bank if you paid a fee

Western Australian seniors are being targeted by scammers through a fake WA Seniors Card website requesting money and multiple forms of personal identification.

The fake website seniorsportal.au claims to be “officially approved” and charges WA Seniors Card applicants a fee of $29.

The WA Seniors Card is free of charge and applicants are never requested to pay a fee, or disclose personal identification such as bank or credit card details in exchange for membership. WA Seniors Card does not accept Seniors Card applications made by third party organisations. 

Commissioner for Consumer Protection Trish Blake is concerned for seniors that have been targeted by these cyber criminals and handed over their personal identification such as bank details, driver’s licence and passport.

“If you have provided any form of ID to this fake website, make sure to contact ID Care on 1800 595 160 or visit their website www.idcare.org,” Ms Blake said.

“If you have already made a payment to this fake website, contact your financial institution and report that it is a fraudulent transaction.

 “There is only one website where a WA Seniors Card is available. Only use www.seniorscard.wa.gov.au to get your card or visit WA Seniors Card in person at Level 2, 140 William Street, Perth 6000.

“Remember, any time you are looking for a WA Government service online, always make sure the website address ends in a …wa.gov.au to confirm it is legitimate. Be aware that the first listing on an internet search may not be a legitimate website and not the service provider you are searching for."

To report this scam or receive further advice, contact WA ScamNet by phone 1300 304 054 or email consumer@dmirs.wa.gov.au.   

For further assistance contact the WA Seniors Card team on 1800 671 233 or email info@seniorscard.wa.gov.au.

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Media Contact: Frankie Pennington, (08) 6552 9410 / 0423 846 397 / cpmedia@dmirs.wa.gov.au