Spa controllers recalled after electrocution tragedy

  • Electric shock risks from Spa Quip 800 and 1200 controllers
  • Flexible socket can allow equipment to be plugged in incorrectly
  • A Perth man died after connecting a pump’s electrical plug upside-down

Action by Western Australia’s electrical safety regulator has led to the national recall of hazardous spa components involved in the tragic death of a Perth man.

Building and Energy prohibited the sale of Spa Quip 800 and 1200 controllers shortly after the incident and has now facilitated a product safety recall because of electrocution risks during installation, servicing or repair.

The recall by the equipment supplier, Davey Water Products Pty Ltd, has been published on the Product Safety Australia website.

The supplier’s recall notice states that the controller socket’s flexibility allows a plug to be forcibly connected upside-down, which could cause an electric shock resulting in death or serious injury.

Tragically, these circumstances led to the December 2019 electrocution of a 50-year-old man in The Vines while replacing a pump for his home spa.

An investigation by Building and Energy found the plug to the pump was forced into the controller upside-down, transposing the active and earth conductors and causing the metal motor frame to become live with electricity. The spa was not connected to a protective residual current device (RCD).

Spa Quip 800 and 1200 controllers in Australia are most likely to be found in spas manufactured or repaired between 2005 and 2009.

The affected model numbers are Spa Quip Q800-30, Q800-30LAN or Q800-30R and Spa Quip Q1200-35, Q1200-35R, Q1200-45, Q1200-45R or Q1200-60.

The recall only impacts controllers manufactured before February 2008. This equipment will have 05, 06, 07 or 08 among the first digits in the serial number, such as SQC208U396969.

The controller is part of the inner workings of the spa and will usually be found behind its cabinet or under nearby decking. A simple way for consumers to check if their appliance has been recalled is to compare their spa touchpad with those pictured in the recall notice.

Consumers who think they may have an affected unit should immediately switch off and stop using the spa, and arrange a free controller replacement by emailing

Western Australia’s Director of Energy Safety, Saj Abdoolakhan, is urging spa owners to check their controller and act on the recall straight away if the model is affected.

“This is also an opportunity to confirm if your spa is connected to an RCD, which can protect against electric shocks by switching off the power supply if certain faults occur,” he said.

“If you become aware of faults or issues with your spa, it is always recommended that you engage the services of a suitably qualified and experienced person to carry out any work required.”

More information is available at the ACCC’s Product Safety Australia website ( or the Davey Water Products website (


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spa_quip_800_controller.png, by sroberts
Spa Quip 800 controller


spa_quip_1200_controller.png, by sroberts
Spa Quip 1200 controller


Spaquip_touchpads.jpg, by sroberts
Examples of touchpads for the recalled spa controllers



Building and Energy
Media release
13 Apr 2022

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