Travelling conmen alert as Perth seniors among those targeted in roofing scam

This announcement is for: 

Consumer Protection and the WA Police Force are making a desperate plea to the community to help them hunt down travelling conmen who are ripping off Perth home owners, many of them seniors, in a roofing scam.

Reports have been received of conmen who knock on doors of unsuspecting home owners, convincing them that urgent roof repairs are required to their homes. They then charge exorbitant rates and either do not carry out the work or perform a sub-standard job.

In the latest case reported, an 81 year old Hamilton Hill woman paid the scammers $7,500 in cash to repair her roof. When they knocked on her door, the scammers said her roof needed repairs and painting and quoted her $3,000. They later advised that asbestos sheets had to be replaced and that would cost an extra $4,500. The small amount of work carried out was sub-standard.

The men, with either Irish, Scottish or English accents, had provided an invoice under the unregistered business name of Best Choice Home Improvements using a false ABN. They were driving a red SUV.

An elderly man from Mount Hawthorn has reported paying $8,000 to the same scammers who approached him in his driveway and came back to the home next day to carry out roofing work. They accepted a card payment but luckily the man’s bank flagged the transaction as suspicious and it failed to go through.

A consumer in Cannington was approached by men driving a similar vehicle who claimed that they were roof tilers and said there was a hole in his roof that needed repairing. One of the men went up on the roof and returned with a broken tile which the consumer believes was broken off by the conman. The offer to fix the roof was declined by the home owner who had to fix the damage caused.

Another consumer was approached at his home by three men in a white utility wearing fluoro shirts who told him that his roof and gutters needed urgent repairs. The dodgy door knockers pretended to carry out some work and charged $7,000, but it was later discovered that they had damaged the roof instead of repairing it.

In a fifth report, an elderly couple in Fremantle said they were approached in a similar way and the scammers were coming back to begin the work but a family member stepped in to prevent the work going ahead.

Director of Retail and Services at Consumer Protection Lanie Chopping said authorities’ need the community’s help to stop these travelling conmen.

“These conmen are highly mobile so people who are approached should contact Police immediately so they can be tracked down,” Ms Chopping said.

“They are breaking consumer law by not allowing a cooling off period for door to door sales and require a licence to carry out roof painting work.

“They prey on seniors and others in our community, misleading them into thinking their roof is in need of urgent repairs or painting when this is not necessarily the case. They then do dodgy work, if they do any work at all.

“These men are using various names of well-known and reputable local companies, attempting to gain credibility by stealing the identity of legitimate local businesses. What we observe is that genuine businesses in WA do not solicit door to door for roof repairs and we recommend people refuse to deal with them and only deal with registered builders and businesses.

“We appeal to people approached by these door to door scammers to reject them completely and always get reputable tradespeople and multiple quotes before agreeing to any work being carried out.”

Senior Sergeant Stephen Castledine, office in charge of the Murdoch Police Station, said it is essential that important information about these men are conveyed to the WA Police Force as quickly as possible.

“We urge homeowners who are approached by people they believe are scamming them to call Police on 131 444 and report the suspicious behaviour immediately. If they have already left – contact Crime Stoppers on 1800 333 000 and provide as much information about them and their vehicle as possible,” Snr Sgt Castledine said.

“Descriptions of the men and their vehicles as well as licence plate numbers would assist us greatly in locating them.

“Home owners who may have CCTV vision of the men at their home, even if they didn’t get any work done, are urged to come forward and provide the vision to Police.”

Consumers who are approached by tradespeople offering their services door-to-door and wanting immediate payment or to carry out work straight away should call Police on 131 444 if they are still on the property or in the immediate area. If they have left the area, contact Crime Stoppers by calling 1800 333 000 or submit an online report at Advice can also be provided by Consumer Protection by emailing or calling 1300 30 40 54.


Media Contact: Alan Hynd, (08) 6552 9248 / 0429 078 791 /  


Consumer Protection
Media release
28 Mar 2019

Last modified: