Announcements

Showing 1 - 25 of 942 results
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 157.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 19 May 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl to 171.9 cpl; Caltex Woolworths, BP, 7-Eleven...
Consumer Protection
Media release
18 May 2021
Would you pay for something you’re entitled to get for free? Buying an extended warranty on new whitegoods, electronics or even a car could mean you’re doing exactly that. This is because products are automatically guaranteed in a number of ways under the Australian Consumer Law (ACL), which may apply even after the warranty period has lapsed. In the past two years, Consumer Protection has...
Consumer Protection
Media release
13 May 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 158.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 12 May 2021, most branded retailers are hiking their ULP price: Coles Express hiking by 43 cpl to 171.9 cpl; 7-Eleven, BP, Caltex/Ampol and Caltex...
Consumer Protection
Media release
11 May 2021
Rivervale man fined $4,000 for dealing more than 40 vehicles with no licence Magistrate says licensing important for safety and protection of consumers Consumer Protection urges the community to report any illegal sales A Magistrate has reminded the community that the licensing of motor vehicle dealers in WA is “not just red tape” as he fined a Rivervale man $4,000 for illegal sales while being...
Consumer Protection
Media release
06 May 2021
Bedrooms by Aura and Simone Lockett fined $15,000 for failing to deliver Court orders six consumers be paid about $36,000 in compensation Affected consumers from around Australia ordered items online and via Facebook A Perth retailer of luxury designer furniture has been ordered to pay a total of $47,387.91 by the Perth Magistrates Court being a fine, costs and compensation after taking payments...
Consumer Protection
Media release
06 May 2021
As rents rise across Western Australia, many tenants may discover that in addition to paying more weekly rent, there is a further expense being asked of them. When rent is increased at a property, a landlord or property manager may request the tenant pay extra money to ‘top-up’ their security bond. How much a tenant is asked to pay will depend on how much their weekly rent has increased by. For a...
Consumer Protection
Media release
06 May 2021
ASIC has today released an information sheet for providers of debt management services that explains their new regulatory obligations, including the requirement to be licensed. The National Consumer Credit Protection Amendment (Debt Management Services) Regulations 2021 (Regulations), made on 29 April 2021, prescribe certain debt management services as a ‘credit activity’ for the purposes of the...
Consumer Protection
Media release
05 May 2021
Candice Evans to lead the team in Consumer Protection’s Geraldton office Her experience in helping tenants will be useful in new role Consumer Protection’s presence in the region increases ability to deal with local issues Consumer Protection has appointed a new senior regional officer to service the region which covers Geraldton and an area as far as Carnarvon, the northern Wheatbelt around...
Consumer Protection
Media release
04 May 2021
Bouyden McKenzie takes up position in Consumer Protection’s Kalgoorlie office His experience in supporting and educating the community useful in new role Department’s presence in the region increases ability to deal with local issues Consumer Protection has appointed a new senior regional officer in Kalgoorlie to service the Goldfields region which covers an area as far as Northam, Esperance and...
Consumer Protection
Media release
04 May 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 5 May 2021, most branded retailers are hiking their ULP price: Caltex Woolworths, Caltex and Coles Express hiking by 42-44 cpl to 169.9 cpl; BP to 168...
Consumer Protection
Media release
04 May 2021
Six year old child recovers from ingesting alcohol-based hand sanitiser Consuming sanitiser can cause serious health issues Sanitiser bottles should be kept out of reach of children An urgent safety warning has been issued by Consumer Protection after a six year old child who had consumed hand sanitiser was admitted to a Perth hospital. The child ingested between 30 to 60 millilitres of the...
Consumer Protection
Media release
29 Apr 2021
Witnessing the effects food additives had on her own children inspired a Western Australian mother to create a movement that has been recognised in this year’s Consumer Protection Awards. Francine Bell of Additive Free Kids (AFK) won the 2021 Rona Okely Award for individuals in recognition of her tireless efforts to educate consumers about additives and how to make additive-free choices. She does...
Consumer Protection
Media release
29 Apr 2021
Reports of people participating in another illegal pyramid scheme/gifting circle The Commitment Circle is believed to have originated in New Zealand The scheme has targeted people in remote Indigenous communities in Australia People who take part in gifting circles are being warned by Consumer Protection that they could be breaking the law and could face prosecution following reports of another...
Consumer Protection
Media release
29 Apr 2021
Queensland-based company and Director fined a total of $6,000 Court orders two WA consumers be paid $2,183.50 in compensation Traders warned not to betray consumers’ trust by failing to deliver A stone repair and cleaning company and its sole Director have been ordered by the Perth Magistrates Court to pay a total of $9,203 in fines, costs and consumer compensation for failing to carry out...
Consumer Protection
Media release
28 Apr 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 28 April 2021, most branded retailers are hiking their ULP price: 7-Eleven and Coles Express hiking by 42-44 cpl to 169.9 cpl; Puma to 169.7 cpl; BP...
Consumer Protection
Media release
27 Apr 2021
Four consumers pay for decorative screens but get nothing in return Full refunds given two years later, just prior to Court appearance Business proprietor fined $5,000 for accepting payments but failing to deliver A producer of custom laser-cut panels, screens and gates who took consumers’ money but failed to deliver has received a $5,000 fine imposed by the Perth Magistrates Court on 16 April...
Consumer Protection
Media release
22 Apr 2021
Dogs and cats are like family members to many Western Australians, but it’s not always easy for an animal-loving tenant to find a pet-friendly landlord. Compounding this issue currently is WA’s tight rental market, with animal shelters reporting large numbers of pets being surrendered by renters unable to find a property willing to accommodate them. In WA currently, tenants wanting to keep pets...
Consumer Protection
Media release
22 Apr 2021
A legal service and head of Additive Free Kids win Consumer Protection Awards Advocate for a swimming pool ban at family day care takes out safety category Nine News wins media award for investigation into the tow truck industry in WA A community legal centre that specialises in women’s rights and justice, a campaigner for additive-free food for children, an advocate for banning swimming pools at...
Consumer Protection
Media release
20 Apr 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 157.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 April 2021, most branded retailers are hiking their ULP price: Caltex Woolworths, 7-Eleven, Caltex/Ampol and Coles Express hiking by 42-46 cpl to...
Consumer Protection
Media release
20 Apr 2021
Now that Cyclone Seroja has come and gone, many regional Western Australians will be assessing the damage and counting the cost of the destruction left in its wake. One of the first steps to be taken if your property has been damaged in a natural disaster like this is to check what your insurance policy covers for storms and floods. The Australian Securities and Investments Commission’s...
Consumer Protection
Media release
16 Apr 2021
Australia may be home to the world’s largest lithium-ion battery, at South Australia’s Hornsdale Power Reserve, but it’s the smaller models that have prompted a reminder about how to safely handle, use and store them. Consumer Protection and WA’s electrical safety regulator, Building and Energy, are aware of two incidents in WA this year in which e-cigarette batteries have ignited in the user’s...
Building and Energy / Consumer Protection
Media release
15 Apr 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 157 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 April 2021, most branded retailers are hiking their ULP price: 7-Eleven and Coles Express hiking by 42-46 cpl to 169.9 cpl; Caltex/Ampol, Caltex...
Consumer Protection
Media release
13 Apr 2021
Tenants looking for rentals have lost thousands after responding to fake ads Recent victims are mothers who are now homeless and out of pocket People looking for rentals are urged to inspect the property before paying Tenants who are desperate to secure a rental property in the current tight market are being targeted by scammers with many thousands of dollars being lost and Consumer Protection...
Consumer Protection
Media release
09 Apr 2021
Sales rep failed to act honestly and fairly in land sale at Henderson Benjamin Widdowson breached the real estate industry Code of Conduct Financial interest in the sale not disclosed to all parties A Perth real estate sales representative has been reprimanded and disqualified from holding a registration for 12 months by the State Administrative Tribunal (SAT) for his dishonest involvement during...
Consumer Protection
Media release
09 Apr 2021
$18,000 in fines for consumer law offences and unlicensed repair work. Mr Goodall ordered to pay $2,200 and $800 compensation to two clients. Case follows a Consumer Protection warning last year and a 2012 conviction. A Bayswater panel beater has been fined a total of $18,000 and ordered to pay $3,000 in compensation after pleading guilty to several consumer law breaches and operating without a...
Consumer Protection
Media release
08 Apr 2021

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