Announcements

Showing 1 - 25 of 953 results
With Black Friday sales coming up and many people doing their Christmas shopping online this year, Consumer Protection is warning consumers that scammers are out to take your money with fake retailer websites, social media pages and classified ads. So far this year scammers have stolen a staggering $1.1 million from 418 WA victims in ‘buying and selling scams’ which, according to new figures from...
Consumer Protection
Media release
24 Nov 2020
McGowan Government to commence phase-out of swimming pools and spas for family day care services Stronger regulations to immediately require additional safety measures and training for family day care educators whose residences have pools, spas or water features Changes to improve child safety outcomes for the family day care sector The State Government will strengthen regulations for family day...
Building and Energy / Consumer Protection
Media release
24 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 132.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 25 November 2020, most branded retailers are hiking their ULP price: Caltex/Ampol, Caltex Woolworths, 7-Eleven, BP and Coles Express hiking by...
Consumer Protection
Media release
24 Nov 2020
Consumer Protection is advising caution for Christmas shoppers with a wider availability of credit options including ‘buy now, pay later’ schemes and payday loans which could leave consumers drowning in debt. The COVID-19 pandemic has seen increasing use of ‘buy now, pay later’ schemes which allow shoppers to take possession of the goods straight away while paying off the purchase price in...
Consumer Protection
Media release
19 Nov 2020
Our sunny skies have paved the way for a booming solar panel industry in Western Australia, as many households look for ways to cut their power bills while also reducing their carbon footprint. Rooftop solar has become so popular in fact, it’s estimated that 300,000 WA households already have panels installed, accounting for one-fifth of the electricity produced in our main network. Even though...
Consumer Protection
Media release
19 Nov 2020
A photographer of new-born babies was arrested and has appeared in the Perth Magistrates Court today on six charges of accepting payments from consumers but failing to supply some of the images to parents, an alleged breach of the Australian Consumer Law. An arrest warrant was issued against Ms Sheed of Aubin Grove after numerous attempts by Consumer Protection to serve her with a court summons...
Consumer Protection
Media release
18 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by 30 cents per litre (cpl) to 133.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 18 November 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 43 cpl up to 145.9 cpl; 7-Eleven, BP, Caltex/Ampol and...
Consumer Protection
Media release
17 Nov 2020
They might look harmless, but in the wrong hands (and mouths) button batteries can become child killers. Every week in Australia, 20 children present to an emergency department following exposure to button batteries, with one child a month suffering serious injuries. If swallowed, coin-sized lithium button batteries can lodge in a child’s system and the resulting chemical reaction can cause...
Consumer Protection
Media release
12 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 132.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 November 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, 7-Eleven, BP, Caltex/Ampol and Coles Express hiking by...
Consumer Protection
Media release
10 Nov 2020
A Mount Lawley real estate agency, its supervising director and two staff members have been reprimanded by the State Administrative Tribunal (SAT) over the failure to lodge three tenancy bonds with the Bond Administrator as well as related irregularities found in the agency’s accounts. Beaufort Nominees Pty Ltd , trading as Michael Johnson & Co and Professionals Michael Johnson & Co at...
Consumer Protection
Media release
05 Nov 2020
Even though Western Australians are getting back on their feet post the COVID-19 coronavirus pandemic, there are some who are still struggling to make ends meet due to losing their jobs or suffering reduced hours at work. If you’re a tenant whose income has dropped 75 per cent or more, you should know that the Residential Rent Relief Grant Scheme – which covers four-weeks’ rent up to the value of...
Consumer Protection
Media release
05 Nov 2020
The owner of a Wellard property has been fined $2,000 and ordered to pay $740 in costs for failing to lodge his tenants’ bond. At Rockingham Magistrates Court on 26 October 2020, Anthony Gerlando Scafidi pleaded guilty to breaching the Residential Tenancies Act 1987 following a prosecution by Consumer Protection. The law requires a security bond to be lodged with the Bond Administrator as soon as...
Consumer Protection
Media release
03 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 133.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 4 November 2020, most branded retailers are hiking their ULP price: Caltex/Ampol, 7-Eleven, BP, Caltex Woolworths and Coles Express hiking by between...
Consumer Protection
Media release
03 Nov 2020
A child safety campaign has been re-launched highlighting the dangers of portable pools with, on average, one child drowning every year in Australia and many more needing hospital treatment, some left with severe brain injuries. The ‘Don’t Duck Out, Make it SAFE’ summer campaign involves product safety regulators throughout Australia, including Consumer Protection in WA, joining forces with the...
Consumer Protection
Media release
02 Nov 2020
Laws that regulate the sale of motor vehicles on consignment in WA are under review with a ban being considered as one of the options. Consumer Protection has begun consulting the industry and community about the future of these laws, proposing three options: maintaining the status quo; strengthening the consumer safeguards and training requirements; or banning consignment sales altogether. The...
Consumer Protection
Media release
30 Oct 2020
Consumer Protection has issued a Halloween warning about potentially deadly button batteries and other hazards found in some novelty items and trick-or-treat costumes. The agency’s product safety inspectors have been out and about ahead of Halloween and have identified a number of non-compliant products. A zombie face mask and a skull hat were both found to have button batteries that easily fell...
Consumer Protection
Media release
29 Oct 2020
While many Western Australian businesses have re-opened and returned to ‘business as usual’, there are fears some will not survive the financial impact of the COVID-19 coronavirus pandemic. When a business closes its doors, consumers often call Consumer Protection with concerns about money paid for goods or services that are yet to be received, or unspent gift vouchers or credit notes. How...
Consumer Protection
Media release
29 Oct 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 30 cents per litre (cpl) to 134.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 28 October 2020, most branded retailers are hiking their ULP price: BP and Coles Express hiking by up to 42 cpl up to 145.9 cpl; 7-Eleven, Caltex...
Consumer Protection
Media release
27 Oct 2020
Gone are the days where a gym is the only destination available for fitness lovers looking for a structured work-out. Nowadays, you can find boot-camps in local parks, employ a personal trainer or even stream ‘virtual’ work-out sessions online from the comfort of home. Whichever exercise method best suits your lifestyle, there’s little doubt Western Australia’s fitness industry has undergone a...
Consumer Protection
Media release
21 Oct 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 133.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 October 2020, most branded retailers are hiking their ULP price: 7-Eleven, BP and Coles Express hiking by between 42-43 cpl up to 145.9 cpl;...
Consumer Protection
Media release
20 Oct 2020
Losses are mounting following a spate of phone threats and voicemails from scammers demanding the payment of a fake tax debt or the victim will be arrested. So far this year, WA ScamNet at Consumer Protection has received 97 reports of tax phone scams with 15 victims losing a total of $188,200. The highest loss amount by one victim was $60,000. This compares with 2019 figures when $100,450 was...
Consumer Protection
Media release
16 Oct 2020
An extra 36 shopping hours approved from December 5 to New Year's Day Earlier opening and later closing times allowed before and just after Christmas Australia Day public holiday trading also extended by four hours A boost of 36 extra shopping hours over the Christmas period has been approved by the McGowan Government to help stimulate trading for general retail shops in the Perth metropolitan...
Consumer Protection
Media release
16 Oct 2020
Are you moving house? Then Consumer Protection recommends choosing your removalist wisely as about 40 complaints have been received so far this year against a few rogue operators in Perth. Issues raised in the complaints relate to damage to goods, late arrivals, untrained contractors, false claims that they have insurance when they don’t, poorly equipped vehicles and coercion for payment prior to...
Consumer Protection
Media release
15 Oct 2020
Are you a consumer champion or do you know one? If so, then I would urge you to consider nominating for the Consumer Protection Awards 2021. Every day across Western Australia there are many individuals, organisations, businesses and media professionals working tirelessly to advocate for the consumer rights of others, many of whom are considered vulnerable. These unsung heroes often receive...
Consumer Protection
Media release
15 Oct 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 135 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 October 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 147.9 cpl; Caltex, BP and Caltex...
Consumer Protection
Media release
13 Oct 2020

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