Announcements

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The average cost of unleaded petrol is set to increase by around 21 cents per litre (cpl) to 151.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 April 2018, most Caltex Woolworths and Coles Express sites are hiking their ULP price to 156.9 cpl (an increase of between 21 and 27 cpl). Most Caltex and Puma sites are...
Consumer Protection
Media release
23 Apr 2018
WA consumers are being warned to be alert to tax scams which are usually prevalent in the months before and after the end of the financial year. Victims are cold-called by scammers claiming to be from the tax office demanding that a bogus tax debt be paid immediately; otherwise they will face arrest. Commissioner for Consumer Protection David Hillyard said the majority of tax scam reports are...
Consumer Protection
Media release
19 Apr 2018
With Commissioner for Consumer Protection David Hillyard Renting a home is a good option for many consumers but sometimes the relationship between tenants and landlords can experience difficulties when issues arise. Residential Tenancy is a large part of the work we do at Consumer Protection. We give free advice to all parties in a residential tenancy agreement, look into complaints and, wherever...
Consumer Protection
Media release
18 Apr 2018
The average cost of unleaded petrol is set to increase by 21 cents per litre (cpl) to 149.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 17 April 2018, most Caltex, Puma, BP and Caltex Woolworths sites are increasing their ULP price to 153.9 cpl (an increase of between 26 and 28 cpl). Most 7-Eleven and Coles Express...
Consumer Protection
Media release
16 Apr 2018
A Bellevue couple has been fined $2,500 each by the Midland Magistrates Court for selling vehicles from their home without a licence. Ty Mellowship and Mandy Paula Rowe were convicted in their absence on 9 April 2018 of breaching the Motor Vehicle Dealers Act and were also ordered to pay costs of $598 each. Between July 2016 and April 2017, Mr Mellowship bought and sold five vehicles. Between...
Consumer Protection
Media release
11 Apr 2018
The average cost of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 148.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 10 April 2018, most Caltex, Puma and Coles Express sites are increasing their ULP price to 153.9 cpl (an increase of between 24 and 28 cpl). Most Caltex Woolworths and BP sites are...
Consumer Protection
Media release
09 Apr 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 147 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 3 April 2018, most Caltex sites are increasing their ULP price to 153.9 cpl (an increase of 31 cpl). Most Caltex Woolworths sites are increasing their ULP price to 151.9 cpl, and...
Consumer Protection
Media release
02 Apr 2018
A Burswood auction business has closed its doors, leaving up to 40 sellers out of pocket. Hayes Auctioneers Pty Ltd , which specialised in auctioning antiques, artworks and commercial disposals for clients, has ceased operating after suffering financial difficulties. Consumer Protection believes there could be up to 40 sellers who have not been paid after their items were sold on consignment. Two...
Consumer Protection
Media release
29 Mar 2018
A voluntary recall is underway of unsafe components of gate latches for swimming pool fences which can cause the gate to be locked in an open position, posing a potential drowning risk for children. The strike component is being recalled, contained in the following latches: SafeTech Top Pull Pool Gate Latch (Key Lockable) G8Safe Top Pull Pool Gate Latch (Key Lockable) SafeTech TriLatch (Key...
Building Commission / Consumer Protection
Media release
29 Mar 2018
An unlicensed motor vehicle dealer has been ordered to pay a total of $27,757 by the Armadale Magistrates Court after being found guilty on 27 March 2018. Mark Anthony Lambley , who mostly operated in Kelmscott, was fined $5,000 and ordered to pay $22,757 in costs. He bought 36 motor vehicles at auction and on-sold 12 of them between April 2013 and June 2014 without a licence, in breach of the...
Consumer Protection
Media release
28 Mar 2018
Background: The Commissioner for Consumer Protection has issued a warning and advice to WA's plumbing industry. Commissioner’s Blog: Upselling could land plumbers in hot water Video and FAQs: https://youtu.be/4VUu0Dl2ytk It comes after a large number of complaints and enquiries over the last six months, which indicate some plumbers / plumbing service providers are attending properties to carry...
Consumer Protection
Media release
26 Mar 2018
The average cost of unleaded petrol is set to increase by around 20 cents per litre (cpl) to 146.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 27 March 2018, most Puma sites are increasing their ULP price to 151.9 cpl (an increase of 27 cpl). Most Caltex Woolworths, Caltex, BP and Coles Express sites are increasing...
Consumer Protection
Media release
26 Mar 2018
A Perth city real estate agency and its licensee have been reprimanded and fined a total of $5,000 by the State Administrative Tribunal (SAT) over offences relating to their property management practices. South Coast Realty (WA) Pty Ltd , trading as Rental Solutions of Hay Street Perth, was fined $3,000 for eight offences under the Real Estate and Business Agents Act and the Code of Conduct which...
Consumer Protection
Media release
23 Mar 2018
Scammers are targeting Western Australians on social media and dating websites, attempting to extort money from them after recording and receiving sexually explicit videos and photographs. The scammers threaten to post the videos and photographs on the internet and also send them to family, friends, partners and employers, demanding their victims pay between $500 and $5,000 via Western Union...
Consumer Protection
Media release
20 Mar 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 145.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 March 2018, most Caltex Woolworths, Puma, BP, Coles Express and Caltex sites are increasing their ULP price to 149.9 cpl (an increase between 22 cpl and 27 cpl). Also, all 7-...
Consumer Protection
Media release
19 Mar 2018
A 37 year old Busselton man has been fined $2,000 and ordered to pay costs of $200 by the Busselton Magistrates Court for buying and selling motor vehicles without a licence. The man, who was granted a spent conviction, pleaded guilty on 13 March 2018 to buying and selling a total of 24 vehicles between December 2015 and January 2017 while not being licensed, in breach of the Motor Vehicle...
Consumer Protection
Media release
16 Mar 2018
Commerce and Industrial Relations Minister Bill Johnston today announced the winners of the Western Australian Consumer Protection Awards 2018 at the University Club of WA. The awards ceremony, held on World Consumer Rights Day, recognises the achievements of individuals, businesses, local governments and the media that have increased awareness of consumer issues. Former Pilbara Community Legal...
Consumer Protection
Media release
15 Mar 2018
A Boulder mechanic has been banned from holding a certificate to work in the motor vehicle repair industry in WA for two years by the State Administrative Tribunal (SAT) after failing to inform Consumer Protection about his criminal charges and convictions. Matthew Lawrence Elmer , who was also reprimanded by the SAT, failed to disclose criminal charges in his application for a repairer’s...
Consumer Protection
Media release
14 Mar 2018
A landscaper who took large deposits from consumers but failed to supply materials or complete the work has been fined $4,000 by the Perth Magistrates Court and ordered to pay a total of $18,114 in consumer compensation. Trent Danny Caines , trading as TDC Landscaping formerly of Ellenbrook, was also ordered to pay costs of $957 when he pleaded guilty to eight charges of wrongly accepting payment...
Consumer Protection
Media release
12 Mar 2018
The average cost of unleaded petrol is set to increase by 20 cents per litre (cpl) to 145.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 March 2018, most Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase between 23 cpl and 27 cpl). Also, all 7-Eleven...
Consumer Protection
Media release
12 Mar 2018
An East Victoria Park real estate agency has been fined $8,000 by the Perth Magistrates Court for the late lodgement of tenancy bonds to the Bond Administrator. Verse (Aust) Pty Ltd , trading as Verse Property Group , was also ordered to pay $505 in costs after pleading guilty on 2 March 2018 to charges of breaching the Residential Tenancies Act by failing to lodge eight bonds amounting to $12,...
Consumer Protection
Media release
08 Mar 2018
A real estate sales representative who purported to work for a Wanneroo real estate agency after her employment had been terminated has been disqualified from applying for registration for two and a half years by the State Administrative Tribunal (SAT). Olivia Loretta Anne Murray was also ordered to pay costs of $4,000 after Consumer Protection took disciplinary action against her for breaching...
Consumer Protection
Media release
07 Mar 2018
A tradie who accepted payment but failed to complete the work has been fined $7,500 by the Fremantle Magistrates Court and ordered to pay compensation of $6,600 to three clients. Adam Lodge, trading as Southwestern Roofing and Building Maintenance, was also ordered to pay costs of $1,000 after pleading guilty to three charges of failing to supply all services within a reasonable time. The charges...
Consumer Protection
Media release
07 Mar 2018
Update (26 March 2018): In response to enquiries from plumbers, a Frequently Asked Questions (FAQs) page has been published. With Commissioner for Consumer Protection David Hillyard Plumbers could find themselves in hot water if they go to a home to carry out one job but end up taking payment for more than they were called out for. A 10 business day cooling-off period applies to any approach from...
Consumer Protection
Media release
07 Mar 2018
The average cost of unleaded petrol is set to increase by around 19 cents per litre (cpl) to 145.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 March 2018, most BP, Caltex, Caltex Woolworths, Coles Express and Puma sites are increasing their ULP price to 149.9 cpl (increasing between 23 cpl and 27 cpl). Also, most 7-...
Consumer Protection
Media release
05 Mar 2018

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