Announcements

Showing 1 - 25 of 927 results
Financial reporting thresholds increased to lessen the cost of compliance Regulation changes to provide consistency between WA and national rules Changes in response to feedback from sector consultations New regulations will be put in place by the State Government that aim to reduce the red tape burden for WA’s incorporated associations with financial reporting thresholds to be increased. The...
Consumer Protection
Media release
30 Jun 2022
Find a NAIDOC Week event in your local area NAIDOC Week is celebrated by local community events. Please visit the website for local community events in your area. Search for local NAIDOC Week events How you can get involved in NAIDOC Week 2022 Please see the list below of events on Whadjuk Boodjar. To search for more NAIDOC Week events happening in your local area please visit the NAIDOC Week...
Consumer Protection
Department News
30 Jun 2022
A sudden ceiling collapse can turn a comfortable home into a disaster zone in an instant, with the potential for serious injury and significant damage to property and possessions. Consumer Protection recently became aware of two tenants who had been given seven days to vacate their rental property following the collapse of their living room ceiling. As we step in to help the parties reach an...
Consumer Protection
Media release
29 Jun 2022
naidoc-week-2022-poster.jpg
naidoc-week-2022-poster.jpg, by NAIDOC Organisation
Please visit the official NAIDOC Week website to download logos and other resources to help celebrate NAIDOC Week. Consumer Protection WA celebrates NAIDOC Week 2022 Consumer Protection WA and Ask Us are proud to support this year’s National NAIDOC Week 2022 . National NAIDOC Week celebrates and recognise the history, culture and achievements of Aboriginal...
Consumer Protection
Department News
29 Jun 2022
Warning about scam calls and emails pretending to be from government agencies Hang up on calls threatening arrest and demanding payment via unusual methods Never share myGov password and PIN with anyone Consumer Protection is warning WA consumers to be alert to tax scams, which are most prevalent around the end of the financial year. So far this financial year (1 July 2021 to 20 June 2022), nine...
Consumer Protection
Media release
28 Jun 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 June 2022), the average price of regular unleaded petrol (ULP) will increase by 26 cents per...
Consumer Protection
Media release
28 Jun 2022
Online retailer takes payment for goods that don’t arrive within a reasonable time Hundreds of complaints received by consumer protection agencies in Australia Consumers urged to avoid placing orders with the retailer at this time WA consumers are being warned about shopping with national online retailer Kingdom Warehouse , based in Melbourne, as many of their customers have failed to receive...
Consumer Protection
Media release
23 Jun 2022
Keeping warm and safe during the colder months of the year also means being alert to the hazards created by commonly used heating products within the home. Consumer protection authorities are urging Australians to stay safe this winter by knowing the risks associated with items like hot water bottles, wheat/heat packs, electric blankets and heaters. June is also Burns Awareness Month , an...
Consumer Protection
Media release
23 Jun 2022
There’s a lot to weigh-up when buying a car, such as the make/model and how much you want to spend, but one important thing to investigate is who you’re actually doing business with. We’re warning consumers to be wary of backyard operators who buy and sell multiple vehicles as a profit-making business, as they may rob unsuspecting consumers of their rights to a warranty and other remedies should...
Consumer Protection
Media release
17 Jun 2022
14 June 2022 Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 15 June 2022), the average price of regular unleaded petrol (ULP) will increase by...
Consumer Protection
Media release
14 Jun 2022
Friday, 10 June 2022 Commercial tenancy laws covering retail shops now under review Various emerging issues to be canvassed during consultation phase Lease rights regarding rents, operating costs and duration of tenancy explored The laws which govern commercial tenancy agreements between small retailers and landlords, including shopping centre owners, are being reviewed by the McGowan Government...
Consumer Protection
Media release
10 Jun 2022
Solar energy storage systems can be an attractive option for households looking to capture and store their own renewable energy. However, around 450 WA home-owners that have installed several models of LG-branded home energy storage batteries are being urged to check if their device is on a national recall list due to fears they may overheat and ignite. Due to the stored energy, battery fires can...
Consumer Protection
Media release
09 Jun 2022
Consumer Protection and WA Police are raising the alarm after an increase in reports of teenagers and young adults being targeted in ‘sextortion’ scams.
Consumer Protection
Media release
09 Jun 2022
Tuesday, 7 June 2022 ServiceWA app upgrades will ensure users have easy access to FuelWatch Interactive functionality and map will show fuel prices available near users Next addition to ServiceWA app continues journey in redefining the way Western Australians interact with government services The McGowan Government has updated its ServiceWA app to include FuelWatch, providing an easy to navigate...
Consumer Protection
Media release
07 Jun 2022
Being contacted out of the blue by a business wanting to sell you something is a scenario many consumers will be familiar with. Whether it’s a knock at the front door from a salesperson, or unsolicited text messages, phone calls and emails, it may help to know there are strict rules surrounding how businesses are allowed to contact you. When it comes to door-to-door salespeople, there are...
Consumer Protection
Media release
02 Jun 2022
Unlicensed dealer ordered to pay more than $9,000 in fines and costs 13 vehicles sold illegally over a 16 month period Public plea for community to help stop backyard vehicle trading A man who bought and sold vehicles from his Marangaroo home without a licence has been ordered to pay a total of $9,262.50 in fines and costs by the Joondalup Magistrate Court. Hussain Al Hussein was fined $3,800 and...
Consumer Protection
Media release
01 Jun 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 June 2022), the average price of regular unleaded petrol (ULP) will increase by 23 cents per...
Consumer Protection
Media release
31 May 2022
The State Government has approved four extra hours of trading for general retail shops in the Perth metropolitan area on each of the upcoming public holidays, WA Day and the Queen’s Birthday. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday, 6 June 2022 (WA Day) and Monday, 26 September 2022 (Queen’s Birthday). The...
Consumer Protection
Media release
27 May 2022
Backyard dealer fined $8,000 for no licence and false odometer readings Two deceived buyers to receive $2,500 in compensation Potential buyers urged to be skeptical of vehicles with unusually low kilometres Buying and selling vehicles without a licence and deceiving two buyers about odometer readings have resulted in a Yokine woman being ordered to pay a total of $17,400 in fines, consumer...
Consumer Protection
Media release
26 May 2022
Welcoming a new pet into your family is an exciting time, so the last thing you’d want to discover after bringing the animal home is any unexpected issues or problems. An emotional bond has likely formed that could make an exchange or refund out of the question, while a ‘repair’ could equate to expensive vet bills and a dispute with the seller. Unfortunately, issues with pet purchases are on the...
Consumer Protection
Media release
25 May 2022
Fire risk from several models of LG home energy storage batteries 450 of the recalled batteries are estimated to have been installed in WA Affected consumers should switch off the battery and contact LG or SolaX WA’s electrical and product safety regulators are alerting consumers about a national recall of some LG-branded home energy storage batteries, which may overheat and ignite. Building...
Building and Energy / Consumer Protection
Media release
20 May 2022
174 vehicles bought and 147 sold without a licence in about 12 months Backyard operators robbing consumers of their rights Public urged to report illegal operators to stamp out the practice A sole director and his company have been fined a total of $40,000 for illegally buying and selling a high number of motor vehicles from his Stirling home without having a dealer’s licence. Jacob Hamilton was...
Consumer Protection
Media release
19 May 2022
When it comes time to move on a car or caravan, some people may lack the time or confidence to negotiate a private sale themselves. Engaging a dealer to sell the vehicle on their behalf can therefore be a viable option, but selling on consignment does come with some risk. Given the dealer can keep any money they receive from the sale in excess of the amount they agree to pay the owner, this has...
Consumer Protection
Media release
19 May 2022
Action threatened against those who don’t comply with fitness industry rules Most issues relate to membership cancellations and refunds 37 complaints and 111 enquiries received so far this year Consumer Protection will be cracking down on some fitness industry operators that are failing to comply with the new Code of Practice that came into effect on 1 July last year. Of most concern are issues...
Consumer Protection
Media release
17 May 2022
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today it is likely motorists will have to wait for two weeks before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 18 May 2022), the average price of regular unleaded petrol (ULP) will increase by 28 cents per...
Consumer Protection
Media release
17 May 2022

Pages