Announcements

Showing 1 - 25 of 915 results
New tenancy laws to assist Western Australian renters affected by family and domestic violence are now in force. The new laws allow a tenant to end their tenancy with as little as seven days' notice if they or their dependants are impacted by family and domestic violence, even if the perpetrator is not named on the lease. There is no need to go to court and a new Consumer Protection form can be...
Consumer Protection
Media release
15 Apr 2019
The average price of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 155.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 16 April 2019, most Coles Express sites are increasing their ULP price to 161.9 cpl (hiking by 23 cpl). Most Caltex Woolworths, BP, Caltex and 7-Eleven sites are increasing their...
Consumer Protection
Media release
15 Apr 2019
An illegal pyramid scheme has been uncovered that targets WA women and masquerades as a support network. Two women, one from the South-West of WA, have contacted Consumer Protection reporting the activities of the pyramid scheme which is being promoted as a Gifting Mandala , prompting a warning for people not to get involved. The gifting circle involves a woman paying a ‘gift’ of around $270 to...
Consumer Protection
Media release
13 Apr 2019
The average price of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 152.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 9 April 2019, most Coles Express sites are increasing their ULP price to 159.9 cpl (hiking by 23 cpl). Most BP sites are increasing their ULP price to 157.9 cpl, most Caltex...
Consumer Protection
Media release
08 Apr 2019
david_hillyard_sq.jpg
david_hillyard_sq.jpg, by sroberts
WITH COMMISSIONER FOR CONSUMER PROTECTION, DAVID HILLYARD Following a recent ceiling collapse at a Thornlie property, home owners are reminded to act promptly on warning signs of ceiling stress. A ceiling collapse can cause serious injury to anyone present at the time of collapse and it can also cause extensive damage to a room’s contents and structure...
Building Commission / Consumer Protection
Department News
03 Apr 2019
The average price of unleaded petrol is set to increase by over 18 cents per litre (cpl) to 151.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 2 April 2019, many Coles Express sites are increasing their ULP price to 158.9 cpl (hiking by 23 cpl). Most Caltex sites are increasing their ULP price to 156.9 cpl, most BP and 7...
Consumer Protection
Media release
01 Apr 2019
Consumer Protection is warning landlords who manage their own rental properties in WA to comply with their legal requirements under the Residential Tenancies Act or face being prosecuted. The warning follows a court case on 21 March 2019 in the Perth Magistrates Court where landlord Mark Alasdair Adam , formerly of Bayswater but now residing in Sydney, was convicted in his absence and fined $10,...
Consumer Protection
Media release
28 Mar 2019
Consumer Protection and the WA Police Force are making a desperate plea to the community to help them hunt down travelling conmen who are ripping off Perth home owners, many of them seniors, in a roofing scam. Reports have been received of conmen who knock on doors of unsuspecting home owners, convincing them that urgent roof repairs are required to their homes. They then charge exorbitant rates...
Consumer Protection
Media release
28 Mar 2019
UPDATE 27/03/2019: Consumer Protection has received about 90 calls/emails from consumers affected by the closure of Launch Film Productions, with funds at risk estimated at $450,000. Liquidator appointed is Katie Blyth, PricewaterhouseCoopers 9238 3000 - www.pwc.com.au Consumer Protection is investigating the closure of a Wangara wedding photography business which has alarmed many consumers...
Consumer Protection
Media release
26 Mar 2019
The average price of unleaded petrol is set to increase by more than 19 cents per litre (cpl) to 150.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 26 March 2019, most Coles Express sites are increasing their ULP price to 156.9 cpl (hiking by 24 cpl). Most 7-Eleven sites are increasing their ULP price to 155.9 cpl, most...
Consumer Protection
Media release
25 Mar 2019
A 70 year old WA man has fallen victim to an elaborate card game gambling scam, losing about $300,000 to fraudsters in the Philippines over a 15 month period. The complex scam began when the victim was approached and befriended by a man at a shopping centre in Manila where the victim revealed he was looking for an apartment and a partner. The Filipino man invited the victim back to his home to...
Consumer Protection
Media release
22 Mar 2019
A Mount Barker car restorer has been fined $5,000 by the Perth Magistrates Court for advertising his services without having a motor vehicle repair business licence. Grantley Peter Graham , trading as G & T Restorations , was also ordered to pay costs of $514 when he was convicted in his absence on 22 February 2019 of breaching the Motor Vehicle Repairers Act. Mr Graham held a motor vehicle...
Consumer Protection
Media release
22 Mar 2019
WA home owners are being warned by Consumer Protection and Building and Energy not to deal with roof repair conmen who have approached three consumers, with one handing over $7,000 for work that wasn’t carried out. One of the consumers was approached at his home by three men in a white ute wearing fluoro shirts who told him that his roof and gutters needed urgent repairs. The dodgy door knockers...
Building Commission / Consumer Protection
Media release
21 Mar 2019
Rosie Batty has given her support to planned changes to WA tenancy laws to assist renters affected by family and domestic violence (FDV). The former Australian of the Year (2015), who has been a domestic violence campaigner since her son Luke was tragically murdered by his father, gave the endorsement during a visit to Kalgoorlie, where she met with Consumer Protection’s Senior Regional Officer...
Consumer Protection
Media release
20 Mar 2019
Consumer Protection today paid tribute to Karen Merrin, a tireless champion of the community services sector, who has lost her battle with cancer. Karen, a Consumer Protection Award winner in 2017, was the inaugural manager of the Northern Suburbs Community Legal Centre (NSCLC) in Mirrabooka when it first opened in 1996. The Centre delivers advice, advocacy and representation to almost 4,000...
Consumer Protection
Media release
19 Mar 2019
The average price of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 148.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 19 March 2019, most 7-Eleven sites are increasing their ULP price to 154.9 cpl (hiking by 28 cpl). Most Caltex, Caltex Woolworths, BP and Coles Express sites are increasing their...
Consumer Protection
Media release
18 Mar 2019
Consumer Protection has launched their new logo on World Consumer Rights Day with a busy year ahead planned for their work protecting consumers in WA. The new logo incorporates the umbrella from the previous logo which represents protection but is more colourful with the aim of making it stand out. Commissioner for Consumer Protection Lanie Chopping said the vibrant colours are designed to make...
Consumer Protection
Media release
15 Mar 2019
Now summer is officially over, our attention may soon turn to gas heaters and other gas appliances in the home. A recent safety alert affecting four popular gas heaters is a timely reminder that any gas equipment should be used and maintained correctly to avoid potentially dangerous consequences. Along with our colleagues at Building and Energy (formerly Energy Safety ), Consumer Protection is...
Consumer Protection
Media release
14 Mar 2019
A Wanneroo couple involved in a landscaping business has been fined $12,000 by the Perth Magistrates Court on 8 March 2019 and ordered to pay a total of $32,986.67 in compensation to five out of six consumers for taking deposits but not commencing or completing the work. Kylie Elizabeth Sommer , trading as Inspired Paving , and her husband Scott Robert Sommer , who was involved in the business,...
Consumer Protection
Media release
12 Mar 2019
The average price of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 145.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 12 March 2019, most Caltex and Caltex Woolworths sites are increasing their ULP price to 151.9 cpl (hiking by up to 31 cpl). All 7-Eleven, most BP and most Coles Express sites are...
Consumer Protection
Media release
11 Mar 2019
Moving house is an activity guaranteed to set the stress levels soaring, so it helps to know how to avoid potential nasty surprises when engaging the services of a furniture removalist. Whether you’re moving down the street or across the country, it is a time-consuming and often expensive exercise dreaded by most. A moving ‘to-do’ list can seem endless. Not only do you need to find a new place to...
Consumer Protection
Media release
07 Mar 2019
A family in mourning over the death of a child from toppling furniture has won a Consumer Protection Award, along with a consumer advocate, a community support group and an ABC reporter. The winners were announced by Commerce Minister John Quigley during a presentation breakfast at the University Club of WA. Reef Kite was almost two years old when he was killed in October 2015 when a chest of...
Consumer Protection
Media release
06 Mar 2019
The average price of unleaded petrol is set to increase by over 20 cents per litre (cpl) to 143.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 5 March 2019, most Caltex, Coles Express and all Caltex Woolworths sites are increasing their ULP price to 149.9 cpl (hiking by between 26 and 30 cpl). Most Puma sites are...
Consumer Protection
Media release
04 Mar 2019
A security bond is a payment made in advance by a tenant to cover any costs for which the tenant may be liable at the end of the tenancy, such as damage to the property or unpaid water bills or rent. Bond money is held in trust for the duration of a tenancy and must be lodged by the landlord or property manager with the Bond Administrator at Consumer Protection within 14 days of receiving it...
Consumer Protection
Media release
01 Mar 2019
The State Government has approved an additional four hours of trading for general retail shops in the Perth metropolitan area on both the Labour Day and Easter Monday public holidays. Larger shops will be able to trade any time between 8am until 6pm on Monday, 4 March 2019 (Labour Day) and Monday, 22 April 2019 (Easter Monday). Normally trading hours for these public holidays are 11am to 5pm. The...
Consumer Protection
Media release
26 Feb 2019

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