Announcements

Showing 1 - 25 of 945 results
Revamped website with new search and mapping features now online Finding the cheapest fuel will be quick and easy A new logo to celebrate the 20th anniversary of FuelWatch A revamped FuelWatch website has been launched with enhanced search and interactive mapping features which will make it quick and easy for WA motorists to find the cheapest fuel sites in their area. The mobile-friendly website...
Consumer Protection
Media release
15 Oct 2021
44 extra Christmas shopping hours to boost retail sales Shop early and locally to avoid disappointment due to COVID-19 delivery delay Australia Day public holiday trading also extended by four hours The McGowan Government is encouraging WA consumers to shop early and locally this year, with 44 extra hours of trading for general retail shops in Perth approved for the Christmas and New Year period...
Consumer Protection
Media release
15 Oct 2021
Tickets for major concerts being re-sold in breach of new laws Several online ticket re-selling sites under investigation Consumers advised to buy tickets only from authorised agents Ticket sales for upcoming major concerts to be held in Perth next year are now in Consumer Protection’s sights after reports that tickets are being sold at prices not allowed under WA’s new ticket scalping laws...
Consumer Protection
Media release
14 Oct 2021
If you’ve been looking to buy a shipping container for storage, transport or even to live in, it’s important to watch-out for scammers making leaky promises. WA ScamNet at Consumer Protection is aware of ten victims who have lost $35,500 after they responded to online adverts for discounted shipping containers and transferred money to several websites that turned out to be fake. The victims were...
Consumer Protection
Media release
14 Oct 2021
Changes to pricing pattern see a disruption to the usual weekly petrol price cycle Indications that major outlets may be creating a fortnightly cycle as others follow FuelWatch monitoring prices to confirm if the new cycle is established long-term FuelWatch reports a disruption to the usual petrol price cycle in Perth with price hikes now appearing to occur fortnightly instead of weekly. For...
Consumer Protection
Media release
12 Oct 2021
There’s a vast army of people in the Western Australian community dedicating their lives to helping consumers and tenants, and now is a golden opportunity for them to shine. With nominations currently open for the Consumer Protection Awards 2022, I would urge advocates and promoters of consumer rights to step forward and lodge an online application before the closing date. The awards shine a...
Consumer Protection
Media release
07 Oct 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 174.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 6 October 2021, most branded retailers are hiking their ULP price: Caltex Woolworths hiking by 45 cpl up to 183.9 cpl; BP and Coles Express up to 181...
Consumer Protection
Media release
05 Oct 2021
Children’s toys that light up and make noise are supposed to be fun, but lurking within many of these devices are a hidden danger – button batteries. If young children gain access to just one button battery and ingest it, they may suffer internal burn injuries, which can result in serious illness and even death. That’s why it’s crucial for button batteries to be properly and adequately secured...
Consumer Protection
Media release
30 Sep 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 17 cents per litre (cpl) to 163.0 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 29 September 2021, some branded retailers are making large hikes to their ULP price: Coles Express hiking by 39 cpl up to 181.9 cpl; 7-Eleven and BP...
Consumer Protection
Media release
28 Sep 2021
Gone are the days in Western Australia where if you had your heart set on attending a sold-out event or concert you would have little choice but to fork-out hundreds of dollars more for a ticket than it was originally worth. This is because new ticket scalping laws have taken effect that restricts the resale of tickets to a maximum ten per cent mark-up from the original price. Also outlawed is...
Consumer Protection
Media release
23 Sep 2021
UPDATE 25/9/21: Consumer Protection officers attended the AFL Grand Final venue Optus Stadium to assist consumers who turned up to entry gates/box office with fake tickets purchased online and were therefore denied entry. There were five individuals or groups with a total of 12 fake tickets and $6,600 in losses. All were either purchased on Gumtree or eBay. UPDATE 24/9/21: Six people have...
Consumer Protection
Media release
22 Sep 2021
Consumer Protection granted supervision order to take over settlement agency Action follows failure to complete recent settlements and disburse funds Transactions involving the agency’s trust account under investigation A supervisor will be appointed to a West Leederville settlement agency to take control of the agency’s bank accounts and its operations after concerns were raised about its...
Consumer Protection
Media release
21 Sep 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 169.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 22 September 2021, most branded retailers are hiking their ULP price: BP, Caltex Woolworths and Coles Express hiking by between 39-41 cpl up to 178.9...
Consumer Protection
Media release
21 Sep 2021
Unedited photos of new-born babies supplied as part of Court outcome Mothers have been waiting for several years to receive the images Result ends a very emotional time for the consumers affected A photographer of new-born babies has today pleaded guilty to consumer charges in the Perth Magistrates Court after handing over photos to Consumer Protection that were not originally supplied to six WA...
Consumer Protection
Media release
21 Sep 2021
Less than a week to go to the 2021 Perth Royal Show Western Australians urged to take advantage of 25 per cent discounted ticket price Walk-in COVID-19 vaccination clinic to be open all week at Perth Royal Show 'Roll up for WA' hub to open with free kids' activities, fun giveaways and much more Western Australia's biggest family event will kick-off this Saturday (September 25), with discounted...
Consumer Protection
Media release
20 Sep 2021
Finding reliable and trustworthy tradespeople is at the crux of any home project, no matter whether you’re building, renovating or needing a simple day job done. While most tradies do the right thing, consumers often come to us about the unscrupulous operators who don’t. Issues can arise when consumers accept tradespeople on face value and pay large amounts of money as a deposit – but the work is...
Consumer Protection
Media release
16 Sep 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 22 cents per litre (cpl) to 164.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 15 September 2021, most branded retailers are hiking their ULP price: BP and Coles Express hiking by between 36-40 cpl up to 178.9 cpl; 7-Eleven and...
Consumer Protection
Media release
14 Sep 2021
Letters advising of new ticket scalping laws sent to seven online re-sellers Action to be taken against individuals and companies who breach the laws Consumers advised to buy tickets only from authorised agents Consumer Protection has put ticket re-sellers on notice as new scalping laws in WA take effect from today. Notices have been sent to seven online re-sellers advising them of the new laws...
Consumer Protection
Media release
10 Sep 2021
One of the most dangerous vehicles on Australian farms is about to become much safer, with the second stage of a mandatory safety standard on the cusp of kicking in. Despite being responsible for the deaths of 14 West Australians in the past decade, quad bikes had never been subject to a safety standard until October last year, when the first stage of new regulations took effect. Under these...
Consumer Protection
Media release
09 Sep 2021
Ticket scalping to be illegal in WA after passing of legislation in Parliament New rules for on-selling of event tickets will limit profit to 10 per cent Heavy penalties for those who break the law Legislation in place in time for WA to host the AFL Grand Final Ticket scalping will be illegal in Western Australia after legislation introduced by the McGowan Government passed State Parliament,...
Consumer Protection
Media release
08 Sep 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 167.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 8 September 2021, most branded retailers are hiking their ULP price: BP and Coles Express hiking by between 37-41 cpl up to 178.9 cpl; 7-Eleven up to...
Consumer Protection
Media release
07 Sep 2021
Just when many Western Australians may have thought it was safe to book domestic travel, a series of COVID-19 outbreaks have led to interstate lockdowns and tighter border controls. If your travel plans have been grounded by the latest round of restrictions, then hopefully a refund or credit note was sorted quickly. If not, you’re far from alone. Since COVID-19 started impacting Western Australia...
Consumer Protection
Media release
02 Sep 2021
With the AFL Grand Final now confirmed to take place at Optus Stadium in Perth on 25 September 2021, Consumer Protection is reminding footy fans to only buy tickets from authorised sellers to avoid the disappointment of being turned away from the game.
Consumer Protection
Media release
31 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 167.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money.
Consumer Protection
Media release
31 Aug 2021
If you’ve been bombarded with suspicious, garbled text messages lately that mention a missed call or voicemail, you’re not alone. There’s a good chance that the messages riddled with typos have been generated by malware called FluBot, which tries to steal Android device users’ banking details and other personal information. We understand the scammers behind the malware are deliberately using bad...
Consumer Protection
Media release
26 Aug 2021

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