Announcements

Showing 1 - 25 of 945 results
Western Australia’s residential property market is booming right now, so house-hunters may be feeling some pressure to buy now to avoid missing out in future. While it might be a seller’s market, we would urge buyers to avoid making hasty decisions they might later regret by doing their own research, asking lots of questions and seeking professional advice. There is no mandatory cooling-off...
Consumer Protection
Media release
22 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 27 cents per litre (cpl) to 166.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 42 cpl up to 179.9 cpl; Coles Express up to 177.9 cpl; Caltex...
Consumer Protection
Media release
20 Jul 2021
Retirement villages are an important part of available housing options as we get older and Consumer Protection is keen to get your feedback about proposed reforms to legislation. We recently released the final consultation paper in Stage Two of the retirement villages’ legislation reform process in Western Australia, and all interested parties are encouraged to make a submission. You can provide...
Consumer Protection
Media release
15 Jul 2021
Consumer Protection has issued advice for customers of SFG Relocations Pty Ltd , formerly trading as Wridgways Australia Pty Ltd , who are affected by the liquidation of the company. The company was part of a group that provided logistics, removal and warehousing services to customers within Australia and overseas. Blair Pleash of Hall Chadwick Chartered Accountants was appointed Court Liquidator...
Consumer Protection
Media release
14 Jul 2021
Business operator takes consumer payments but fails to complete or deliver Aircon and trailer businesses promoted on Facebook Mr Feisst refuses to cooperate to resolve a large number of complaints A Perth man who offers air conditioning installations and repairs as well as custom-built vehicle trailers has been taking consumers’ money but fails to complete the work or supply any goods or services...
Consumer Protection
Media release
13 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 42 cpl up to 178.9 cpl; Caltex Woolworths and Caltex/Ampol up to...
Consumer Protection
Media release
13 Jul 2021
As the COVID-19 coronavirus pandemic continues to cast a shadow over our lives, there may be some Western Australians who are still struggling to stay afloat financially due to job losses or having their work hours reduced. Renters who are unemployed, or who have lost more than half their income, should know that the State Government’s Residential Rent Relief Grant scheme will now remain open...
Consumer Protection
Media release
08 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 165.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 7 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 44 cpl up to 178.9 cpl; 7-Eleven and Caltex Woolworths up to 177.9...
Consumer Protection
Media release
06 Jul 2021
There’s no place like home, so when unexpected damage occurs to a rental property it’s important for tenants to be across their rights and know that they can come to us when issues aren’t fixed in a reasonable time. Regardless of whether damage to a rental property occurs due to wild weather or a structural issue, the landlord is legally responsible for necessary repairs and maintenance to bring...
Consumer Protection
Media release
01 Jul 2021
Cooling off period for fitness industry contracts now seven days Terms and conditions of contracts and pricing made clearer New mandatory Code of Conduct to prevent high pressure sales tactics New rules that cover an expanded fitness industry in WA are now in effect, giving consumers a longer cooling off period, clearer contracts and notice prior to automatic renewals. The updated mandatory Code...
Consumer Protection
Media release
01 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 164.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 30 June 2021, most branded retailers are hiking their ULP price: Caltex Woolworths, Coles Express and BP hiking by between 42-44 cpl up to 175.9 cpl...
Consumer Protection
Media release
29 Jun 2021
Rent support or rent arrears grants on offer Scheme which has already supported thousands of tenants extended until December 31, 2021 Previous applicants can apply again The McGowan Government has extended the Residential Rent Relief Grant Scheme (RRRGS) to continue to assist tenants facing financial hardship due to COVID-19 to pay their rent. Applications for the existing scheme, which has so...
Consumer Protection
Media release
25 Jun 2021
A high number of unresolved consumer complaints prompts a public warning Business fails to collect skip bins within the agreed time of up to a week Some angry customers have been waiting for many months for pick-ups A warning from Consumer Protection has been issued about a Perth skip bin supplier that fails to pick up the bins within the promised timeframe and, in one case, has failed to deliver...
Consumer Protection
Media release
25 Jun 2021
It may be harder for used-car buyers to find a bargain these days, with prices on the rise as a result of a shortage of new vehicles driven by a range of factors. Many of these factors are associated with the COVID-19 coronavirus pandemic, including interruptions to supply chains and a world-wide shortage of micro-chips. This means it’s a particularly important time for those on the hunt for a...
Consumer Protection
Media release
24 Jun 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 160.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 23 June 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 175.9 cpl; 7-Eleven and Caltex Woolworths...
Consumer Protection
Media release
22 Jun 2021
Banned from holding or obtaining a licence in the motor vehicle industry Ordered not to be involved with a motor vehicle business Imprisoned for stealing $181,250 from three other dealers A Cloverdale motor vehicle dealer who was imprisoned after being convicted of stealing has been disqualified from holding or obtaining a licence by the State Administrative Tribunal (SAT). Sasha James Grujin ,...
Consumer Protection
Media release
21 Jun 2021
Travelling conmen offering to resurface bitumen driveways and car parks Work is usually sub-standard or incomplete and at an inflated price Warning to resist high pressure sales tactics and shop around A warning from Consumer Protection that ‘Bitumen Bandits’ are operating in WA’s South-West following reports that they are approaching local businesses in the area. A Myalup business paid the six...
Consumer Protection
Media release
17 Jun 2021
Warning to be aware of bogus calls claiming to be from government agencies Resist threats from scammers to pay a fake debt Hang up on these calls and contact government agency directly to verify A plea from Consumer Protection for people to be aware of the various tax scams has been prompted by figures which show a large increase in losses suffered by WA victims. So far this financial year (1...
Consumer Protection
Media release
17 Jun 2021
If you’ve ever tried to compare health insurance or hotels to find the best deal, you will have likely encountered a commercial comparison site. While these services can be a useful tool, it’s important to make sure you know how these sites work before relying on a comparison to choose a service provider. Consumer Protection has received a higher number of enquiries and complaints about...
Consumer Protection
Media release
17 Jun 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 158.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 16 June 2021, most branded retailers are hiking their ULP price: 7-Eleven, BP, Caltex/Ampol, Caltex Woolworths and Coles Express hiking by between 42...
Consumer Protection
Media release
15 Jun 2021
Encroachment of a garage into neighbouring property not disclosed before sale Agent told about the issue during appraisal but forgot about it Warning to agents to improve efforts to discover and disclose facts Failing to disclose an encroachment issue prior to the sale of a Nedlands home has resulted in a real estate agency and its former Director being fined a total of $13,000 by the State...
Consumer Protection
Media release
14 Jun 2021
Final consultation paper open for comment Includes proposals for a new process to manage changes to a retirement village Consultation closes on 21 July 2021 Consumer Protection has released the final consultation paper in Stage Two of its retirement villages’ legislation reform process in Western Australia, and all interested parties are encouraged to provide feedback. The Consultation Regulatory...
Consumer Protection
Media release
09 Jun 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 159 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 9 June 2021, most branded retailers are hiking their ULP price: Caltex/Ampol and Coles Express hiking by between 43-46 cpl up to 171.9 cpl; Caltex...
Consumer Protection
Media release
08 Jun 2021
The State Government has approved four extra hours of trading for general retail shops in metropolitan Perth on each of the upcoming public holidays, Western Australia Day and the Queen’s Birthday. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday 7 June 2021 (Western Australia Day) and Monday, 27 September 2021 (Queen...
Consumer Protection
Media release
01 Jun 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 32 cents per litre (cpl) to 160.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 2 June 2021, most branded retailers are hiking their ULP price: Coles Express and Caltex/Ampol hiking by between 44-46 cpl up to 171.9 cpl; Caltex...
Consumer Protection
Media release
01 Jun 2021

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