Announcements

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Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 24 January 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 33 cents...
Consumer Protection
Media release
23 Jan 2024
With the recent drownings and near-drownings in Perth, it is a critical reminder to take water safety seriously. Drowning is a silent killer. It can happen to young children within just 20 seconds and in as little as 3cm of water. Figures from Royal Life Saving Australia show 281 people lost their lives to drowning across Australia in 2022-23, including 23 kids under 14 years old. They estimate...
Consumer Protection
Media release
17 Jan 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 17 January 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
16 Jan 2024
Independent retailers offered Perth metro's cheapest fuel in 2023 Record daily price movements demonstrate value of using FuelWatch to shop around FuelWatch attracted 1.3 million visits a month in 2023 Savvy motorists could save more than $1,200 a year by shopping around for their fuel, according to new data released by FuelWatch. FuelWatch data has revealed independent retailers Vibe, Atlas Fuel...
Consumer Protection
Media release
12 Jan 2024
West Aussies are no strangers to disasters such as bushfires, storms and floods. But if you’re renting, there might be the extra stress of working with your landlord should your residence be affected by a catastrophe. The good news is when it comes to rentals, both landlords and tenants have rights and responsibilities should a property become damaged or destroyed in a disaster such as a cyclone...
Consumer Protection
Media release
10 Jan 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 10 January 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
09 Jan 2024
Unlicensed motor vehicle dealers are a danger to the community and they’re illegal. The vehicles sold can be riddled with problems, possibly making them unroadworthy. This puts you and other road users at risk, which could result in a serious accident or even death. These so-called ‘dodgy dealers’ also don’t offer warranties that are required by law on their second-hand vehicles. This means if...
Consumer Protection
Media release
02 Jan 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 3 January 2024), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents per...
Consumer Protection
Media release
02 Jan 2024
What happens when you don’t like the socks Grandma gives you for Christmas? Or what if Santa delivers your little one a broken toy? Under the Australian Consumer Law (ACL), consumers have rights when it comes to gifts that are faulty, unsafe or not as described. Australian retailers must offer a remedy such as a refund, replacement or repair, even if the gift was on sale. If the problem is minor...
Consumer Protection
Media release
02 Jan 2024
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 27 December 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
26 Dec 2023
Albany real estate sales representative convicted of misleading a property buyer Told buyer she could move into a unit declared non-habitable Buyers urged to make own enquiries if in doubt about council approvals Wrongly telling a homebuyer she could live in a dwelling that had been deemed ‘non-habitable’ by local government authorities has seen a former real estate sales representative convicted...
Consumer Protection
Media release
21 Dec 2023
It's that time of the year when many kids are counting down to Christmas! It’s also the time our Consumer Protection safety inspectors are out and about making sure toys are safe for Santa’s sack. Button batteries, which power many kids’ novelty toys, remain a deadly risk to small children if they swallow these tiny circular batteries. Our safety inspectors have already visited 58 stores and...
Consumer Protection
Media release
20 Dec 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 20 December 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 33 cents...
Consumer Protection
Media release
19 Dec 2023
As the festive season unfolds, the spirit of giving comes alive, prompting many of us to extend a helping hand to our community through charitable donations. Before opening your wallet to support a cause close to your heart, it’s important to watch out for scams and ask questions to find out if your full donation will be passed on. Scammers may pose as a real charity or a cause that appeals to...
Consumer Protection
Media release
13 Dec 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 13 December 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 35 cents...
Consumer Protection
Media release
12 Dec 2023
The pressures and temptations to spend too much over Christmas can create financial stress and debt that linger long after the Christmas cheer has gone. Despite increasing costs of living, including higher mortgage interest rates, a report by Australian Consumer and Retail Studies at Monash Business School shows people are planning to spend an average of $1,088 on Christmas presents, with 65 per...
Consumer Protection
Media release
06 Dec 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 6 December 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
05 Dec 2023
Safety warning for parents about the dangers of eRideables Quarter of drowning deaths in young children occurred in a pool in 2022-23 Trampolines and Christmas presents with button batteries can be hazardous With the warm weather here already, Consumer Protection has some timely safety tips for families to enjoy a safe summer. A fun way for kids to zip around outdoors is on a motorised scooter,...
Consumer Protection
Media release
30 Nov 2023
Modernisation of WA tenancy laws begins with a Bill introduced to Parliament Rent increases limited to once every 12 months Greater freedom for tenants to keep pets and make minor modifications New dispute resolution procedure to deliver fast, fair and transparent outcomes New laws to improve the lives of Western Australian renters have been introduced to Parliament, as part of the Cook...
Consumer Protection
Media release
29 Nov 2023
Decorative lights, electronic gifts and DIY projects are hallmarks of the festive season, prompting WA’s electrical safety regulator, Building and Energy, to share top tips for a safe summer. Festive lights are a popular addition to homes at this time of year, but damaged or incorrectly used lights can cause electric shocks and fires. Consumers are urged to check that lights, cords and plugs are...
Building and Energy / Consumer Protection
Media release
29 Nov 2023
Devastating Mariginiup bushfire a likely target for callous scammers Donors urged to be wary of fake websites and bogus social media posts Advice to only donate via Lord Mayor’s Distress Fund or licensed charities Kind-hearted Western Australians looking to donate to the victims of the Mariginiup bushfire are being warned by Consumer Protection to be wary of scammers who may set up fake charity...
Consumer Protection
Media release
28 Nov 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 29 November 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
28 Nov 2023
New Consumer Justice Strategy initiatives identified Call for banks and industry to do more on scam protection Tenancy law reforms, automotive industry compliance are other top priorities Lobbying Australian banks to improve scam prevention strategies, tightening tenancy laws, and improving support for vulnerable Western Australians are among the upcoming consumer focused priorities for the Cook...
Consumer Protection
Media release
24 Nov 2023
Scammers steal nearly $400,000 from WA online shoppers so far in 2023 Check delivery timeframes for online items to avoid missing Christmas deadline 33 extra trading hours approved to make Christmas shopping more convenient Online shoppers are urged to be on high alert for scams and to remember their consumer rights in the lead up to major retail events like the Black Friday, Cyber Monday and...
Consumer Protection
Media release
23 Nov 2023
Buying or renting a residential property involves significant financial transactions which, increasingly, are targets for scammers. Over the last 12 month, WA ScamNet received 129 complaints of real estate and rental scams that left 74 West Australians almost one million dollars, in total, out of pocket. Rental and real estate scammers try to trick you out of your money when you need to transfer...
Consumer Protection
Media release
22 Nov 2023

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