Announcements

Showing 51 - 75 of 1149 results
Online classified sites are a popular and convenient way for car-hunters to scour listings of second-hand vehicles, but this also makes them a target for scammers. WA ScamNet has received multiple reports from consumers who have enquired about vehicles being ‘sold’ online at very low prices via Facebook Marketplace and Gumtree, only to receive a convoluted backstory by the supposed seller about...
Consumer Protection
Media release
24 Dec 2020
Consumer Protection is again warning WA home owners about a tradesperson who has allegedly taken payments for fencing and paving services, but failed to carry out the work. Since October 2020, Trevor Potter (who also goes by his middle name ‘James’) of Yanchep, trading as Bluesky Worx (unregistered), has allegedly taken deposits of approximately $16,000 from a number of consumers who are yet to...
Consumer Protection
Media release
23 Dec 2020
WA tenants and landlords who are struggling financially due to the COVID-19 coronavirus pandemic have one last chance to apply for a grant of up to $2,000 to go towards paying their rent this Christmas. Phase two of the WA Government’s Residential Rent Relief Grant Scheme (RRRGS) means that tenants who have lost their job as a result of COVID-19 and are suffering financial hardship can apply to...
Consumer Protection
Media release
23 Dec 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 137 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 23 December 2020, most branded retailers are hiking their ULP price: 7-Eleven hiking by 43 cpl up to 148.9 cpl; Caltex/Ampol, BP, Caltex Woolworths and...
Consumer Protection
Media release
22 Dec 2020
Building and Energy and Consumer Protection have joined forces to warn parents and retailers about the risks and rules when using and selling portable pools this summer. Building and Energy oversees WA’s swimming pool safety barrier standards, which are enforced by local governments, while Consumer Protection regulates product safety. On average, one child a year drowns in a portable pool in...
Building and Energy / Consumer Protection
Media release
21 Dec 2020
The growing number of complaints against a Melbourne-based furniture removalist that operates nationally has sparked concern with a public warning being issued by Consumer Protection. The warning relates to Ajanvi Pty Ltd , trading as My Moovers and operating the website www.mymoovers.com.au , which has attracted complaints from 47 consumers in WA so far this year. The warning relates only to...
Consumer Protection
Media release
18 Dec 2020
Consumers buying e-scooters or e-skateboards as Christmas gifts this year are being urged to consider the safety and road rules relating to these products before purchasing. The growing popularity of what are referred to as ‘personal mobility devices’ is leading to a growing need for these devices to be used safely, especially in the wake of the death of a 24 year old man who fell from an...
Consumer Protection
Media release
18 Dec 2020
COVID-19 rent grant updates See the latest announcement on the Residential Rent Relief Grant Scheme for current eligibility and application details. Grant funding to be re-purposed to pay 75 per cent of rent arrears to landlords Assistance to prevent evictions at the end of the COVID-19 emergency period To qualify, landlords must offer existing tenants a minimum six month agreement The McGowan...
Consumer Protection
Media release
17 Dec 2020
When it comes to booking holidays or buying presents online, the terms and conditions (t&cs) matter now more than ever. This is because some businesses may now have extra policies in place as a result of the COVID-19 coronavirus pandemic that could include how they respond to a ‘change of mind’ purchase or booking. Your consumer rights apply if the product or service is faulty or not as...
Consumer Protection
Media release
16 Dec 2020
A holiday safety consumer alert has been issued by Consumer Protection following the recent tragic death of a two-year-old girl who was strangled by a blind cord at her home on Queensland’s Sunshine Coast last month. With children spending more time at home over the summer holiday season, the young child’s death is a grim reminder that parents and carers must be vigilant to the dangers in the...
Consumer Protection
Media release
15 Dec 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 136.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 16 December 2020, most branded retailers are hiking their ULP price: 7-Eleven, Caltex/Ampol, Caltex Woolworths and Coles Express hiking by between 43...
Consumer Protection
Media release
15 Dec 2020
A property manager employed by a Mandurah real estate agency has been fined $6,000 and ordered to pay $400 costs by the Mandurah Magistrates Court for taking money from the agency’s trust account for her own purposes. Kylie Jo-Anne Thomas was convicted on 8 December 2020 of making unauthorised withdrawals from the trust account in breach of the Real Estate and Business Agents Act. In August and...
Consumer Protection
Media release
11 Dec 2020
Consumer Protection is advising WA holidaymakers to carefully consider the terms and conditions of their travel bookings in relation to cancellations or postponements, with recent border openings expected to spark a travel surge particularly over the Christmas and summer holiday season. Travellers should consider what their options might be if border closures or restrictions are re-imposed before...
Consumer Protection
Media release
09 Dec 2020
The great outdoors is the place to be this summer – and the same goes for portable gas-fuelled appliances such as cookers, heaters, barbecues and fridges. WA’s gas safety regulator, Building and Energy, is warning that this equipment must never be used inside tents, caravans or other enclosed spaces. Even if the doors or windows are open, you could be exposed to potentially lethal levels of a...
Consumer Protection
Media release
09 Dec 2020
An Ellenbrook real estate agency has been reprimanded and fined by the State Administrative Tribunal for employing an unregistered sales representative. HKY Real Estate Pty Ltd was fined $7,000 while the unregistered sales representative Shane David Penny was fined $1,500, in addition to costs of $500 each for breaching the Real Estate and Business Agents Act. Mr Penny held a certificate of...
Consumer Protection
Media release
08 Dec 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 135.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 9 December 2020, most branded retailers are hiking their ULP price: Coles Express hiking by 43 cpl up to 147.9 cpl; Caltex Woolworths, 7-Eleven,...
Consumer Protection
Media release
08 Dec 2020
WA consumers are being warned about an asbestos and demolition operator who is misleading the community, by falsely claiming to hold valid WorkSafe licences which have expired or were once held by companies that have since been liquidated. David Michael Scofield of Applecross, is the registrant of the website www.actionasbestos.com.au which contains a reference to “Class 2 Demolition Licence No...
Building and Energy / Consumer Protection
Media release
04 Dec 2020
A Perth modelling agent has been ordered to pay almost $12,000 in fines, costs and compensation by the Perth Magistrates Court for taking payments from aspiring male models but failing to deliver what he had promised. Chrystofa Stratton Aarons , trading as CSA Models , pleaded guilty on 27 November 2020 to six charges of breaching the Australian Consumer Law by accepting payments from four male...
Consumer Protection
Media release
03 Dec 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 31 cents per litre (cpl) to 134.6 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 2 December 2020, most branded retailers are hiking their ULP price: Caltex/Ampol, Caltex Woolworths and Coles Express hiking by between 42-44 cpl up...
Consumer Protection
Media release
01 Dec 2020
As the weather warms up, our thoughts are likely turning to summer holidays and the festive season, however it’s important that consumers research their purchases to make sure they are safe and fit for purpose. Faulty products continue to cause serious injury and harm to thousands of Australians every year – in 2017-18, more than 4.5 million faulty or unsafe items were recalled by suppliers. To...
Consumer Protection
Media release
01 Dec 2020
The State Government has approved four extra hours of trading for general retail shops in metropolitan Perth on each of the three public holidays of Labour Day, Easter Monday and the ANZAC Day public holiday next year. The extension to permitted opening times means general retail shops will be able to trade any time between 8am and 6pm on Monday 1 March 2021 (Labour Day), Monday 5 April 2021 (...
Consumer Protection
Media release
30 Nov 2020
Have you ever engaged a dealer to sell a car or caravan on your behalf? This is known as ‘consignment selling’ and the laws that regulate this method of sale are currently under review, with a ban being considered as one of the options. For those who don’t want to negotiate the sale of their vehicle privately, selling on consignment is a viable option but it comes with risk. Given the dealer can...
Consumer Protection
Media release
26 Nov 2020
With Black Friday sales coming up and many people doing their Christmas shopping online this year, Consumer Protection is warning consumers that scammers are out to take your money with fake retailer websites, social media pages and classified ads. So far this year scammers have stolen a staggering $1.1 million from 418 WA victims in ‘buying and selling scams’ which, according to new figures from...
Consumer Protection
Media release
24 Nov 2020
McGowan Government to commence phase-out of swimming pools and spas for family day care services Stronger regulations to immediately require additional safety measures and training for family day care educators whose residences have pools, spas or water features Changes to improve child safety outcomes for the family day care sector The State Government will strengthen regulations for family day...
Building and Energy / Consumer Protection
Media release
24 Nov 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 132.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 25 November 2020, most branded retailers are hiking their ULP price: Caltex/Ampol, Caltex Woolworths, 7-Eleven, BP and Coles Express hiking by...
Consumer Protection
Media release
24 Nov 2020

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