Announcements

Showing 76 - 100 of 1180 results
Distressed consumers are being misled following accidents 55 complaints against Specialized Tilt Tray and Towing Services in 17 months Non-disclosure agreements may contain unfair contract terms Consumer Protection is warning consumers about a tow truck company believed to be misleading consumers and then asking them to sign non-disclosure agreements to have their vehicle released from their...
Consumer Protection
Media release
21 Nov 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 22 November 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 34 cents per...
Consumer Protection
Media release
21 Nov 2023
Mandatory professional development to continue for WA real estate and settlement industries Ongoing education and training to maintain faith and confidence in industry participants Agents to administer and self-fund program The Cook Government has again thrown its support behind mandatory Continuing Professional Development (CPD) for everyone employed in the real estate and settlement sectors to...
Consumer Protection
Media release
15 Nov 2023
Unsolicited sellers come in all shapes and sizes, trying to grab your attention to buy or sign up for their products or services. Traditionally, salespeople knock on your door to deliver a sales pitch in-person and Consumer Protection has regulations that control when they can visit you. Should you make an agreement with a door-to-door seller, they must provide a copy of the signed contract and...
Consumer Protection
Media release
15 Nov 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 15 November 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 34 cents...
Consumer Protection
Media release
14 Nov 2023
All short-term rental accommodation providers to be required to register properties New $10,000 incentive for property owners to transition existing short-term rental accommodation into long-term rental homes for Western Australians Reforms to provide consistency across the sector and clarity on what is required to operate a short-term rental accommodation property The Cook Government has today...
Consumer Protection
Media release
09 Nov 2023
Thornlie man convicted of selling 103 vehicles after deciding not to renew licence Consumer Protection warning to illegal dealers – “we will prosecute” Public urged to dob-in unlicensed motor vehicle dealers Buying and selling more than 100 vehicles in six months has seen a car seller who deliberately decided not to renew his dealer’s licence fined $47,600 by the Armadale Magistrates Court. Alix...
Consumer Protection
Media release
09 Nov 2023
If you have a mobile phone, laptop, electric toothbrush, eScooter, eBike, any power tools, or solar power backup storage, you need to know how to reduce potentially deadly fire risks lurking in their batteries. These common household items use rechargeable lithium-ion batteries which can be highly flammable. If these batteries are used incorrectly, or are damaged, they can overheat, explode and...
Consumer Protection
Media release
08 Nov 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 8 November 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 32 cents...
Consumer Protection
Media release
07 Nov 2023
If you’re looking forward to a dream holiday, then watch out for a sophisticated new scam that could risk it turning into a nightmare. Consumer Protection’s WA ScamNet team is warning travellers about unexpected messages from their accommodation providers seeking additional credit card verification, as it could be the work of scammers who have hacked into the hotel’s computer system. This two-...
Consumer Protection
Media release
01 Nov 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 1 November 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 33 cents per...
Consumer Protection
Media release
31 Oct 2023
Danger of fans paying too much for resale tickets, or being scammed Consumer Protection investigating 121 individuals suspected of ticket scalping Only buy resale tickets through the authorised ticket seller's resale page Coldplay fans desperate to secure a ticket to sold out concerts at Optus Stadium next month are being warned against buying resale tickets online. As the countdown to the...
Consumer Protection
Media release
26 Oct 2023
Halloween has become increasingly popular in Western Australia, with many people using the occasion to dress up, decorate their homes and go trick-or-treating. To ensure your night doesn’t end with a fright, there are some simple steps you can take to protect yourself and your family from harm. An urgent recall was recently issued for a range of temporary colour hair spray in various colours as...
Consumer Protection
Media release
25 Oct 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 25 October 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 34 cents per...
Consumer Protection
Media release
24 Oct 2023
Ask any traveller about their top travel peeves and cancelled or delayed flights are likely to feature highly on the list, given their potential to throw holiday plans and itineraries into turmoil. Flight cancellations and delays are among the most complained about issues to Consumer Protection – in the 2022/23 financial year, we received 530 complaints about flights being cancelled and 47...
Consumer Protection
Media release
18 Oct 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 18 October 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 34 cents per...
Consumer Protection
Media release
17 Oct 2023
WA-first case of unauthorised trust account withdrawals brings prison sentence Over $140,000 funnelled into personal accounts Real estate and settlement industries on notice In a first-of-its-kind sentence in Western Australia, a former North Perth real estate property manager has been convicted of unlawfully taking over $140,000 from trust accounts and sentenced to over 12 months jail time...
Consumer Protection
Media release
12 Oct 2023
Knowing how much to pay tradespeople up front, before the job begins, starts with knowing your consumer rights around job deposits, estimates and quotes – and knowing who you’re dealing with. Tradespeople provide all kinds of work and services including building, electrical, plumbing and gas, re-roofing, tree lopping, concreting, household repairs and other manual labour work. Most tradespeople...
Consumer Protection
Media release
11 Oct 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 11 October 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 31 cents per...
Consumer Protection
Media release
10 Oct 2023
Second warning for Ventura Autos Pty Ltd, trading under different names such as Car Central, for continuing to sell unroadworthy vehicles Ten further defect notices issued since first public warning in July 2023 Five further complaints received by Consumer Protection Consumer Protection has issued a second public warning to car buyers in Western Australia, urging extra caution if considering...
Consumer Protection
Media release
05 Oct 2023
Have you ever walked away from a business transaction and felt it was unfair or you questioned how you were treated? Whether you are a consumer or owner of a small business, you may have felt that it didn't feel like a level playing field. These types of business behaviours are referred to as unfair trading practices and the Australian Government is looking into how these behaviours might be...
Consumer Protection
Media release
04 Oct 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 4 October 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by over 30 cents per...
Consumer Protection
Media release
03 Oct 2023
As school holidays approach, a reminder that quad bikes and kids are a dangerous, and potentially deadly, mix. Since 2020, nine West Australians have been killed on quad bikes - two of them this year, including a girl aged under 10. Nationally, quad bikes are a leading cause of serious injury and death on Australian farming properties with 71 people killed, including 11 children, since 2017...
Consumer Protection
Media release
28 Sep 2023
Motorists in Perth and Mandurah are advised to fill up now if they need to, with petrol prices set to rise tomorrow. After today, motorists will likely have to wait a week before petrol prices are again at the bottom of the price cycle. FuelWatch reports that, from 6am tomorrow (Wednesday 27 September 2023), the average price of Perth’s regular unleaded petrol (ULP) will increase by 29 cents per...
Consumer Protection
Media release
26 Sep 2023
The search is on for outstanding WA individuals, organisations and groups who are strong advocates for consumer rights, with nominations open for the prestigious 20th anniversary Consumer Protection Awards. The awards shine a spotlight on the great work being carried out in the community, such as offering advice, assistance and education; lobbying for change; creating greater understanding of...
Consumer Protection
Media release
21 Sep 2023

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