Announcements

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A real estate agent has been reprimanded and fined $3,000 by the State Administrative Tribunal for failing to exercise due skill, care and diligence over the depositing and recording of payments from tenants. Chukwudi Nnamdi Ejindu , trading as Black Swan Real Estate of Landsdale, had accepted 13 cash payments from tenants between January 2013 and June 2014 and held them in his office safe. It...
Consumer Protection
Media release
22 Oct 2015
The average cost of unleaded petrol is set to increase by 15 cents per litre (cpl) to 135.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 20 October 2015, most BP, Caltex and Puma sites are increasing their ULP price to 139.9 cpl (a hike of 20 cpl by most BP and Caltex sites and a hike of 21 cpl by most Puma sites). The...
Consumer Protection
Media release
19 Oct 2015
With Acting Consumer Protection Commissioner Gary Newcombe... You may have seen or heard adverts about ways to pay for your funeral in advance to take the pressure off your family when the time comes. A funeral could cost thousands of dollars depending on the kind of service you want, which means planning ahead is a good idea. However, paying for funeral cover can be expensive and complex. One of...
Consumer Protection
Department News
16 Oct 2015
Hundreds of thousands of dollars are feared to have been lost by Australians who it’s believed have been duped by a bogus investment company operating a fake website. Consumer Protection is investigating Strauss-Mann Trading Solutions and its website www.straussmannts.com after a WA man had sent $70,000 to the company, only to find that it was a scam. Further enquiries have revealed that $670,000...
Consumer Protection
Media release
15 Oct 2015
A solar company has been fined $18,000 by the Perth Magistrates Court for failing to notify customers of their rights to cooling off periods and breaching other requirements under the Australian Consumer Law (ACL). Solar Pro Corporation Pty Ltd , trading as SolarGrid , Cool or Cosy Solar and Betta Solar , was fined $18,000 on 14 October 2015 after pleading guilty to 12 charges under the ‘...
Consumer Protection
Media release
15 Oct 2015
WA consumers are being warned not to deal with a Gosnells concrete tradesman who has taken deposits from customers, but failed to carry out the work. Christopher Ronald Francis Gordon , trading as Flash Concrete , has taken deposits totalling more than $36,000 from seven consumers but has not begun the work and has not been contactable since taking the money. The consumers had paid a 50% deposit...
Consumer Protection
Media release
15 Oct 2015
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 136.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 October 2015, most Caltex sites are increasing their ULP prices by 22 cpl to 141.9 cpl. The majority of BP sites are also increasing their ULP price to 141.9 cpl; most Caltex...
Consumer Protection
Media release
12 Oct 2015
Western Australian consumers and egg producers are being encouraged to take part in a national consultation aimed at strengthening consumer confidence and certainty over what makes an egg ‘free range’. Acting Commissioner for Consumer Protection Gary Newcombe said all consumer protection agencies in Australia are conducting the consultation as part of the process of formulating a draft national...
Consumer Protection
Media release
09 Oct 2015
Major national retailer Spotlight has removed a toy powered by button batteries from its shelves after Consumer Protection expressed safety concerns. Product safety officers at Consumer Protection found the toy, Rainbow Light Wand , broke open easily when dropped. This exposed the button batteries in the toy which poses a danger for young children if swallowed. Acting Commissioner for Consumer...
Consumer Protection
Media release
08 Oct 2015
With Acting Consumer Protection Commissioner Gary Newcombe Technology that allows us to ‘tap and go’ or pay with a wave of a card can be convenient and of benefit to people who don’t want to carry cash. However, when contactless transactions become paperless, as is often the case, there can be issues for consumers who later want specific breakdowns of what they paid or to challenge a business...
Consumer Protection
Department News
08 Oct 2015
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 137.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 6 October 2015, most Caltex sites are increasing their ULP prices by 20 cpl to 143.9 cpl; most BP sites are increasing to 142.9 cpl; the majority of Puma sites to 141.9 cpl and...
Consumer Protection
Media release
05 Oct 2015
Consumer Protection has taken action against a training provider offering courses in high risk work who has failed to provide the services which include submitting a licence application for workers who have completed the training. A & J Training and Assessing Pty Ltd, of Mandurah, and its sole Director Andre Edward Bucci , have entered into an enforceable undertaking requiring him to provide...
Consumer Protection
Media release
01 Oct 2015
Consumer Protection is warning Western Australians not to get involved in pyramid schemes as they could result in prosecution and money invested in the schemes could be lost, resulting in financial ruin. The alert follows the successful prosecution of a Ballajura man, Leon Shipard (76) who had been promoting pyramid schemes based in the United States. On 30 September 2015, the Joondalup...
Consumer Protection
Media release
01 Oct 2015
Travel buying tips to avoid holiday hell The recent collapse of a travel agent business in WA and similar instances over East should send a warning to Australians looking to buy airfares and/or holiday accommodation. Consumers who had paid cash, in person or by direct bank transfer, for travel services lost their money when the agent failed to pass funds on to suppliers or cancelled booked travel...
Consumer Protection
Department News
01 Oct 2015
Consumer Protection and WorkSafe would like to remind the community and travel industry about the importance of having an alert driver on express coach or bus services going from Western Australia to Victoria for the AFL Grand Final. Acting Commissioner for Consumer Protection Gary Newcombe said footy fans from Perth, heading across the Nullarbor, should seek assurances from coach or bus charter...
Consumer Protection
Alert
29 Sep 2015
The average cost of unleaded petrol is set to increase by around 15 cents per litre (cpl) to 136.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 29 September 2015, most Caltex sites are increasing their ULP prices to 143.9 cpl, most sites increasing by 22 cpl. Most BP sites are increasing to 141.9 cpl; the majority of...
Consumer Protection
Media release
28 Sep 2015
An unlicensed car dealer operating mostly from his Yokine home has been fined $8,000 by the Perth Magistrates Court on 24 September 2015. Zaid Tareq Al-Asadi was convicted of buying and selling numerous motor vehicles between October 2012 and June 2014, without having a licence as required by the Motor Vehicle Dealers Act. He was ordered to pay costs of $5,725. Acting Commissioner for Consumer...
Consumer Protection
Media release
25 Sep 2015
With Acting Consumer Protection Commissioner Gary Newcombe The Syrian refugee crisis has prompted an outpouring of public support for those in need of aid. Consumer Protection would like to remind Western Australians, who try to make a difference through charitable donations, to choose an established humanitarian charity. Charities in Western Australia need to be licensed and you can check...
Consumer Protection
Department News
25 Sep 2015
Consumer Protection is warning businesses not to deal with ‘bitumen bandits’ who offer to lay driveways on-the-spot with material supposedly leftover from another job. A report received by Consumer Protection suggests that a British man is approaching business owners in the Willetton area with the offer of immediate start, drive-way laying services, using asphalt in his truck, leftover from...
Consumer Protection
Alert
25 Sep 2015
A Kalgoorlie real estate agency and its licensee have been reprimanded, fined $8,000 and the agent suspended from holding a licence and triennial certificate for nine months by the State Administrative Tribunal (SAT) after making an illegal withdrawal from the agency’s trust account. Vasad Pty Ltd , trading as Fyson & Associates , and its licensee Christopher Hugh Fyson faced disciplinary...
Consumer Protection
Media release
23 Sep 2015
Three quad bike deaths in Western Australia so far this year have prompted a joint warning from Consumer Protection and WorkSafe about the dangers of these off-road vehicles. Details of this year’s fatalities in WA, according to Safe Work Australia, include: 6 year old boy died in a rollover on a farming property near Southern Cross on 20 April 2015 67 year old man died in a collision while...
Consumer Protection
Media release
22 Sep 2015
The average cost of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 136.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 September 2015, most Caltex sites are increasing their ULP prices to 141.9 cpl, most sites increasing by 18 cpl. Most BP, Coles and Puma sites are increasing to 139.9 cpl and...
Consumer Protection
Media release
21 Sep 2015
Consumer Protection is warning pet-buyers about a scam Facebook page called ‘Bulldog Puppies for sale in Australia’ as attempts are made to shut the page down. The Acting Commissioner for Consumer Protection, Gary Newcombe, says two consumers have reported losing money after trying to buy puppies through the page, prompting the alert. “A Western Australian woman lost $2,500 when trying to buy a...
Consumer Protection
Media release
21 Sep 2015
A Mandurah real estate agency and one of its sales representatives have been fined for failing to disclose important information about a property prior to its sale. LBC Holdings Pty Ltd , trading as Harcourts Mandurah , was fined $3,000 and sales representative Craig John Timmens was fined $1,500 by the State Administrative Tribunal in a settlement of disciplinary action taken by Consumer...
Consumer Protection
Media release
18 Sep 2015
Consumer Protection and WorkSafe have issued a warning after traces of asbestos were found in some imported crayons. Testing carried out by the Australian Competition and Consumer Commission (ACCC) and WorkSafe Victoria found asbestos at trace levels in the following products: Dora the Explorer personalised 32 pack crayons Dora the Explorer jumbo crayons Arti Crafti 16 piece crayons Peppa Pig 8...
Consumer Protection
Media release
14 Sep 2015

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