Announcements

Showing 1 - 25 of 1129 results
Gone are the days where a gym is the only destination available for fitness lovers looking for a structured work-out. Nowadays, you can find boot-camps in local parks, employ a personal trainer or even stream ‘virtual’ work-out sessions online from the comfort of home. Whichever exercise method best suits your lifestyle, there’s little doubt Western Australia’s fitness industry has undergone a...
Consumer Protection
Media release
21 Oct 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 133.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 October 2020, most branded retailers are hiking their ULP price: 7-Eleven, BP and Coles Express hiking by between 42-43 cpl up to 145.9 cpl;...
Consumer Protection
Media release
20 Oct 2020
Losses are mounting following a spate of phone threats and voicemails from scammers demanding the payment of a fake tax debt or the victim will be arrested. So far this year, WA ScamNet at Consumer Protection has received 97 reports of tax phone scams with 15 victims losing a total of $188,200. The highest loss amount by one victim was $60,000. This compares with 2019 figures when $100,450 was...
Consumer Protection
Media release
16 Oct 2020
An extra 36 shopping hours approved from December 5 to New Year's Day Earlier opening and later closing times allowed before and just after Christmas Australia Day public holiday trading also extended by four hours A boost of 36 extra shopping hours over the Christmas period has been approved by the McGowan Government to help stimulate trading for general retail shops in the Perth metropolitan...
Consumer Protection
Media release
16 Oct 2020
Are you moving house? Then Consumer Protection recommends choosing your removalist wisely as about 40 complaints have been received so far this year against a few rogue operators in Perth. Issues raised in the complaints relate to damage to goods, late arrivals, untrained contractors, false claims that they have insurance when they don’t, poorly equipped vehicles and coercion for payment prior to...
Consumer Protection
Media release
15 Oct 2020
Are you a consumer champion or do you know one? If so, then I would urge you to consider nominating for the Consumer Protection Awards 2021. Every day across Western Australia there are many individuals, organisations, businesses and media professionals working tirelessly to advocate for the consumer rights of others, many of whom are considered vulnerable. These unsung heroes often receive...
Consumer Protection
Media release
15 Oct 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 135 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 October 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 147.9 cpl; Caltex, BP and Caltex...
Consumer Protection
Media release
13 Oct 2020
A solar power company has been fined $6,000 after admitting to eight breaches of Australian Consumer Law when it published fake testimonials on its website. At Perth Magistrates Court on 2 October 2020, Suntech Solar Pty Ltd , trading as Ausuntech Energy , pleaded guilty to all charges following a prosecution by Consumer Protection. The court was told that the business copied eight testimonials...
Consumer Protection
Media release
08 Oct 2020
With many people experiencing financial hardship due to the COVID-19 coronavirus pandemic, one way consumers can save money is by checking and comparing unit prices when grocery shopping. Unit pricing shows consumers the value of grocery products as a cost per standard unit of measurement on shelf labels. Large grocery stores and some online grocery retailers must display the unit price when...
Consumer Protection
Media release
08 Oct 2020
There’s a lot to weigh-up when hunting for a rental home, such as your budget and the location, but one important thing to investigate is whether the property is actually available. Scammers are taking advantage of Perth’s tight rental market by posting fake adverts, or responding to ‘rental wanted’ posts, on classified sites and pretending to be landlords with vacant homes for lease. WA ScamNet...
Consumer Protection
Media release
07 Oct 2020
The average price of regular unleaded petrol (ULP) is set to increase by 30 cents per litre (cpl) to 134.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 7 October 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 147.9 cpl; BP, Caltex and Caltex Woolworths...
Consumer Protection
Media release
06 Oct 2020
The cooling off period for fitness industry contracts will increase to seven days from the current 48 hours under an updated mandatory Code of Practice that will come into effect on 1 July 2021. The new Code, to be part of the Fair Trading Act, will be expanded to include other fitness service providers apart from traditional gyms, such as personal trainers and group exercise organisers. Clearer...
Consumer Protection
Media release
01 Oct 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 134.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 30 September 2020, most branded retailers are hiking their ULP price: Coles Express hiking by up to 44 cpl up to 147.9 cpl; Caltex up to 145.9 cpl;...
Consumer Protection
Media release
29 Sep 2020
Next stage of grant helps tenants and landlords still affected by COVID-19 Tenants who received grant and are still in hardship can apply again Rent relief of up to $2,000 will be paid directly to landlords Western Australian tenants struggling financially after losing their jobs will have a second chance to claim the State Government's rent relief grant, helping renters and their landlords...
Consumer Protection
Media release
25 Sep 2020
Calling all contenders for the 2021 Consumer Protection Awards, we are now open for nominations. Nominations can be for an individual or organisation that has contributed to raising community awareness of consumer rights and safety as an advocate, educator or in another relevant role, including within the media. The 2020 winners were an Executive Director who oversees 28 community legal centres;...
Consumer Protection
Media release
24 Sep 2020
It’s a scenario many of us are familiar with – you’re at home and there’s a knock on the front door, which you open to be greeted by a salesperson wanting to sell you something. This may not be a welcome sight, so it’s worth knowing that there’s a simple way to stop uninvited salespeople showing up on your door-step – by displaying a ‘Do Not Knock' sticker at your front door or gate. Consumer...
Consumer Protection
Media release
24 Sep 2020
An East Victoria Park real estate agency that failed to lodge 19 tenancy bonds on time was fined $18,000 by the Perth Magistrates Court on 18 September 2020. Verse (Aust) Pty Ltd , trading as Verse Property , pleaded guilty to breaching the Residential Tenancies Act by failing to lodge with the Bond Administrator the 19 bonds from 16 properties it managed as soon as practicable, or in any event,...
Consumer Protection
Media release
23 Sep 2020
The average price of regular unleaded petrol (ULP) is set to increase by around 29 cents per litre (cpl) to 132.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 23 September 2020, most branded retailers are hiking their ULP price: Caltex hiking by up to 43 cpl up to 145.9 cpl; Caltex Woolworths and Coles...
Consumer Protection
Media release
22 Sep 2020
A Nedlands catering company and its Director have been ordered by the Perth Magistrates Court to pay more than $20,000 in fines, costs and consumer compensation after failing to turn up at a wedding reception and botching a birthday celebration. Eat Street Enterprises Pty Ltd , trading as Ole Paella Catering, and sole Director Bradley John Lamb were fined $3,500 each for breaching the Australian...
Consumer Protection
Media release
18 Sep 2020
If you’ve got a spare room or investment property, you may be considering advertising the space for short-term renting to make some extra money. Or perhaps you’re a local travelling across WA, who’s on the look-out for somewhere to stay that’s different to what’s on offer from traditional accommodation providers. Whatever your motivation, it’s clear that Western Australia’s short-term rental...
Consumer Protection
Media release
17 Sep 2020
A Highgate business has been ordered to pay almost $11,000 in fines, costs and compensation after failing to lodge or return the bond money for three Leederville units. Newblack Nominees Pty Ltd , trading as Verandah Apartments , did not have a representative at Perth Magistrates Court on 4 September 2020 when it was sentenced for three breaches of the Residential Tenancies Act 1987 , which...
Consumer Protection
Media release
17 Sep 2020
The average price of regular unleaded petrol (ULP) is set to increase by over 27 cents per litre (cpl) to 131.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 16 September 2020, most branded retailers are hiking their ULP price: Caltex Woolworths, BP and Coles Express hiking by between 40-41 cpl up to 143.9...
Consumer Protection
Media release
15 Sep 2020
Many people worry about leaving their family with a large debt when they depart this world, so the option of paying for your funeral upfront before you need it has become increasingly popular in recent years. So popular in fact, there is currently estimated to be around $170 million in pre-paid funeral funds invested by funeral organisers in Western Australia awaiting the day they’re needed. WA’s...
Consumer Protection
Media release
10 Sep 2020
Key points Emergency period under Residential Tenancies (COVID-19 Response) Act 2020 extended to March 28, 2021 New Landlord Hotline phone advisory service available Rent relief grant and mandatory conciliation to continue The State Government will extend the moratorium on rent increases and other provisions until March 28, 2021 in an effort to preserve stability and certainty in the rental...
Consumer Protection
Media release
10 Sep 2020
Key points Emergency period under the Commercial Tenancies (COVID-19 Response) Act 2020 to be extended for six months Ongoing support for small commercial tenants experiencing COVID-19 hardship Small Business Commissioner and the State Administrative Tribunal will continue to offer free dispute resolution services during the emergency period The State Government is extending the emergency period...
Consumer Protection
Media release
10 Sep 2020

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