Announcements

Showing 901 - 925 of 1130 results
Flashing decorations and jewellery and musical stockings and greeting cards are among the items that made it on to the naughty list during Consumer Protection’s annual pre-Christmas product safety inspections. We are urging the WA community to check button battery powered products twice because the lithium batteries, which are shiny and might look like sweets to toddlers, can kill or seriously...
Consumer Protection
Department News
23 Dec 2015
A real estate agency and its Directors have provided an undertaking to Consumer Protection over rental income guarantees contained in the advertising of certain properties for sale in Newman. Macro Realty Pty Ltd , located in East Victoria Park, and Directors Desiree Veronica MacPherson and Renee June Smith have entered into an enforceable undertaking with the Department to remove the guarantees...
Consumer Protection
Media release
22 Dec 2015
The average cost of unleaded petrol is set to increase by around 16 cents per litre (cpl) to 130.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 December 2015, most Caltex, Puma and Coles Express sites are increasing their ULP prices to 134.9 cpl, a hike of 22 cpl by Caltex and Puma and 20 cpl by Coles Express. The...
Consumer Protection
Media release
21 Dec 2015
With Acting Consumer Protection Commissioner David Hillyard Extended retail trading hours for the Christmas period began on the 5 th of December for the Perth metropolitan area, giving shoppers an extra 51 hours to find gifts for family and friends. Major retailers are allowed to open as early as 7am on weekdays and Saturdays, 8am on Sunday and close later at 6pm on Saturdays and Sundays...
Consumer Protection
Department News
18 Dec 2015
Flashing decorations, jewellery, musical stockings and greeting cards are among the items that made it on to the naughty list during Consumer Protection’s annual pre-Christmas product safety inspections. Commerce Minister Michael Mischin is urging the Western Australian community to check button battery powered products twice because the lithium batteries, which are shiny and might look like...
Consumer Protection
Media release
16 Dec 2015
The 9th of July 2015 was an ordinary day for busy mum-of-three Danielle Stubbs at her Woodvale family home. Her eldest daughter’s ‘Frozen’ microphone was not working and Danielle had unscrewed the battery compartment, removed the dead batteries and put them on the kitchen bench ready to take them with her to the shops so that she could buy replacements that matched. Each battery was only the...
Consumer Protection
Alert
15 Dec 2015
A Perth real estate agency is believed to have lost more than $50,000 in an elaborate accommodation scam which also involved them organising a Greek interpreter for a fictitious wedding. The agency, which deals with short-term and long-term holiday rentals, received a call last month from a man claiming to be from England requesting to book one week’s accommodation for a wedding party of eight...
Consumer Protection
Media release
14 Dec 2015
A report detailing proposed changes to tenancy laws affecting people living in residential parks in Western Australia has been released to allow interested parties to submit comments before the Government makes a final decision. The comprehensive report contains recommendations for changes to the Residential Parks (Long-stay Tenants) Act 2006 following an extensive consultation process which...
Consumer Protection
Media release
14 Dec 2015
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 129.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 December 2015, most Caltex and Coles Express sites are increasing their ULP prices to 134.9 cpl, a hike of 18 cpl by Caltex and 17 cpl by Coles Express. The majority of Puma...
Consumer Protection
Media release
14 Dec 2015
A real estate agent has had his licence suspended for a year and has been fined $10,000 after being reprimanded by the State Administrative Tribunal (SAT) for mismanaging the agency’s trust accounts. This penalty took into account the eighteen months in which he did not perform the duties of a licensed agent immediately prior to the SAT decision. Steven Charles Webster , who was sole Director of...
Consumer Protection
Media release
11 Dec 2015
The latest annual Royal Life Saving Society drowning report found swimming pool drowning deaths have increased in Western Australia. Consumer Protection joins the campaign to highlight strong summer safety messages that NEED to be heard by the community. Acting Commissioner for Consumer Protection David Hillyard says while the words ‘sun’ and ‘swimming’ go hand in hand, ‘supervision’ and ‘safety...
Consumer Protection
Media release
10 Dec 2015
A real estate agent has had his licence and triennial certificate cancelled by the State Administrative Tribunal (SAT) and is banned from holding a licence for five years after providing false information in his original application. Gary James Douglas of Tuart Hill was granted a real estate agent’s licence and triennial certificate on 16 January 2015 but action to have the licence cancelled was...
Consumer Protection
Media release
10 Dec 2015
New laws have been passed which are aimed at helping associations and clubs in WA operate more efficiently by providing them with a clearer framework in which to operate under a simplified set of regulations. The new laws will replace the existing Associations Incorporation Act 1987 and will apply to all existing incorporated associations in Western Australia. The changes are expected to come...
Consumer Protection
Media release
07 Dec 2015
With Acting Consumer Protection Commissioner David Hillyard The start of the bushfire season in Western Australia has been a horrendous one, with the loss of lives and extensive damage cause by wild blazes in the Esperance region as well as serious fires in the outer areas of metropolitan Perth. Watching the scenes of devastation on TV or online, hearing about it on the radio or reading stories...
Consumer Protection
Department News
07 Dec 2015
The average cost of unleaded petrol is set to increase by around 14 cents per litre (cpl) to 130.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 December 2015, most Puma and Coles Express sites are increasing their ULP prices to 135.9 cpl, a hike of 20 cpl by Puma and 17 cpl by Coles Express. The majority of Caltex...
Consumer Protection
Media release
07 Dec 2015
From tomorrow, extended retail trading hours for the Christmas period will begin, giving Perth shoppers an extra 51 hours to find gifts for family and friends. Commerce Minister Michael Mischin said major retailers could open as early as 7am on weekdays and Saturdays, 8am on Sunday and close later at 6pm on Saturdays and Sundays. Mr Mischin said he had also approved an extension to trading hours...
Consumer Protection
Media release
06 Dec 2015
The average cost of unleaded petrol is set to increase by 16 cents per litre (cpl) to 130.9 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 December 2015, most Caltex and Puma sites are increasing their ULP prices to 135.9 cpl, a hike of 20-28 cpl by Caltex and 22 cpl by Puma. The majority of Coles Express sites are...
Consumer Protection
Media release
30 Nov 2015
Consumers looking for loans online are again being stung by paying fees or insurance charges upfront to scammers who have stolen the identity of legitimate credit providers. In the latest case reported to Consumer Protection, a small Sydney-based operator, Finance Money Australia Pty Ltd, had their identity stolen and a WA consumer lost $4,000 after paying upfront taxes and insurance fees for an...
Consumer Protection
Media release
27 Nov 2015
With Acting Consumer Protection Commissioner Gary Newcombe Are you planning home improvements? Perhaps a TV show like ‘The Block’ has inspired you to renovate. Consumer Protection has some important recommendations for you to consider before you hire tradespeople to carry out jobs at your property. Our top tip is NOT to pay large amounts of money for nothing in return. Recently we have issued...
Consumer Protection
Department News
27 Nov 2015
Consumer Protection WA welcomes legal action by the Australian Competition and Consumer Commission against a training provider that allegedly offered free laptops or iPads to vulnerable people in order to sign them up for supposedly Government-funded courses, which would in reality leave the person with a significant student debt. Following an investigation into the conduct of private colleges,...
Consumer Protection
Media release
26 Nov 2015
The average cost of unleaded petrol (ULP) is set to increase by around 13 cents per litre (cpl) to 130.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 24 November 2015, most Caltex and Coles Express sites are increasing their ULP price to 135.9 cpl (an increase of 16-28 cpl by Caltex and 16 cpl by Coles Express). Most...
Consumer Protection
Media release
23 Nov 2015
Consumer Protection is warning residents in Serpentine and surrounding suburbs not to deal with ‘Bitumen Bandits’ currently believed operating in that area. This is based on a report received today about an elderly Serpentine resident who paid $10,000 to resurface their driveway. ‘Bitumen Bandits’ go door to door and offer to re-surface driveways on the spot and engage in high pressure sales...
Consumer Protection
Media release
20 Nov 2015
A migrant family whose names appear on Fremantle’s Welcome Walls has been the target of a scam attempt, with Consumer Protection and the Western Australian Museum concerned that others in WA’s migrant community may also be targeted. The Welcome Walls, which were completed by the WA Museum in 2010, pay tribute to migrants who arrived in WA by sea and their names are listed on 400 panels outside...
Consumer Protection
Media release
19 Nov 2015
Consumer Protection has taken action to stop the sale of, and secure refunds for consumers who bought a device that’s supposed to reduce rust and corrosion by as much as 80% in motor vehicles but fails to do so. The device, which was often sold as part of a package of after sales care products on new vehicles, connects to the vehicle’s battery. Computerised Electronic Corrosion Inhibitor Units (...
Consumer Protection
Media release
19 Nov 2015
With Acting Commissioner for Consumer Protection Gary Newcombe... Consumer Protection is seeking feedback on various options for changes to the laws regulating the buying, selling and repair of motor vehicles in Western Australia. These laws impact consumers who buy motor vehicles (including cars, caravans, camper vans and motor cycles) from dealers, as well as consumers who have any of these...
Consumer Protection
Department News
19 Nov 2015

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