Announcements

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Amendments to laws governing retirement villages will ensure residents have clearer information about the fees they are required to pay and will make operators more accountable for the services they provide. Commerce Minister Michael Mischin said the changes would be phased in over the next 16 months. “Under the amendments, retirement village contracts must include specific information about the...
Consumer Protection
Media release
24 Mar 2015
Consumer Protection has noticed an increase in the number of scammers posing as WA police officers in an attempt to con money out of unsuspecting Western Australians. The scammers are phoning people’s homes, pretending to be police officers and telling a variety of lies to try to trick the householders into parting with their money. The scammers masquerading as police claim they have recovered...
Consumer Protection
Media release
23 Mar 2015
A Sydney-based property management company has been fined a total of $9,000 by the Perth Magistrates Court after advertising properties for rent and managing them on behalf of their owners without being licensed in Western Australia, as well as failing to lodge two bonds with the Bond Administrator. H and Z Group Pty Ltd , trading as Asset HQ Property Management Specialists , had lodged an...
Consumer Protection
Media release
23 Mar 2015
Update 7 October 2019 : This warning is now out-of-date because the six listed models of gas cookers are compliant. While there are no issues with current models and it is unlikely people would still have the ones subject to a recall in 2015, anyone who does have an older version (pre March 2015) of any of the six listed models would still need to heed the warning. Please note, restrictions put...
Building and Energy / Consumer Protection
Media release
20 Mar 2015
All general retail shops in the Perth metropolitan area will be allowed to open from 8am until 6pm on Easter Monday, April 6, and the Anzac Day public holiday, April 27. Commerce Minister Michael Mischin said the decision provided more flexibility for retailers, who previously were only allowed to open between 11am to 5pm on these public holidays. Mr Mischin said standard hours would apply to...
Consumer Protection
Media release
20 Mar 2015
WA consumers are being warned by Consumer Protection not to deal with a company that is ignoring door to door trading laws and has attracted numerous complaints and enquiries. Kennedy Roofing and Paving , operated by Noel Anthony Kennedy , has been door-knocking homes in the Perth metropolitan area and the South West region offering to do roof and/or driveway restorations. Pamphlets promoting the...
Consumer Protection
Media release
19 Mar 2015
WorkSafe has released the Agriculture Action Plan 2014-2016 which is aimed at helping the agriculture sector to keep workplaces safe. WorkSafe WA Commissioner Lex McCulloch said today the document was part of WorkSafe’s strategy to reduce the number of serious injuries and fatalities in the WA agriculture sector. “Serious injury and fatality rates in the agriculture sector are among the highest...
WorkSafe
Media release
19 Mar 2015
Consumer Protection is warning Perth people not to do business with a rogue air conditioning unit repairman who has a long history of poor service and a large number of unhappy customers. Christopher Brocklebank , who is believed to be living in Woodvale, runs Perth Evaporative Air & Gas Services , and has previously traded under the name Elements Hearth, Wind and Fire . He is facing seven...
Consumer Protection
Media release
19 Mar 2015
The average cost of unleaded petrol is set to increase by around 9 cents per litre (cpl) to 135.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 19 March 2015, most BP and Coles Express sites are increasing their ULP prices by 13 cpl to 138.9 cpl; the majority of Caltex, Caltex Woolworths and many Puma Energy sites to 137...
Consumer Protection
Media release
18 Mar 2015
The Perth Magistrates Court has given Westpoint Realty Pty Ltd (in liquidation) a $30,000 fine, its Director Norman Phillip Carey a $6,000 fine and ordered him to pay costs of $97,449 for making false or misleading representations to consumers. While handing down his decision on 12 March 2015, Magistrate Malone denied Mr Carey’s application for a spent conviction. Mr Carey was found guilty on 11...
Consumer Protection
Media release
13 Mar 2015
Consumer Protection is reminding South West businesses of the consequences of taking part in or promoting pyramid schemes following a call from a local business which had been approached to join such a scheme. Pyramid-type frauds turn over cash when money from new victims is used to pay those who set up the scheme or who got in early. The following characteristics can be used to help identify a...
Consumer Protection
Media release
12 Mar 2015
A Victoria Park real estate agent has been fined $3,500 and disqualified from holding a licence and triennial certificate for 18 months by the State Administrative Tribunal (on 11 March 2015) after making illegal withdrawals from the agency’s trust account. Tracey Leanne Wilson , a former Director and employee of a Victoria Park real estate agency, faced disciplinary action by Consumer Protection...
Consumer Protection
Media release
12 Mar 2015
Wednesday 11 March is World Plumbing Day. Initiated by the World Plumbing Council and celebrated annually, this international event raises awareness of the important role of the plumbing industry in protecting public health and safety and the environment.
Building and Energy
Department News
11 Mar 2015
A property manager working for a Shenton Park real estate agency has been banned permanently from working in the industry and fined $20,000 for making illegal withdrawals from the agency’s trust account. Jenelle Lee Maslin of Innaloo, who is a registered real estate sales representative, made 14 unauthorised withdrawals from the agency’s trust account amounting to almost $30,000 between January...
Consumer Protection
Media release
11 Mar 2015
The average cost of unleaded petrol is set to increase by around 11 cents per litre (cpl) to 135.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 12 March 2015, most BP, Caltex and Caltex Woolworths sites are increasing their ULP prices by 16 cpl to 138.9 cpl. Most Coles Express and Puma Energy sites are increasing their...
Consumer Protection
Media release
11 Mar 2015
Consumer Protection is concerned about an increasing number of people in Broome and surrounding areas selling multiple vehicles without a dealer’s licence. While there is nothing wrong with people selling their vehicles privately, a person who sells or exchanges more than four vehicles in a 12 month period may be deemed to be a dealer under the Motor Vehicle Dealers Act. Consumer Protection’s...
Consumer Protection
Media release
10 Mar 2015
Check your obligations for public holidays now! This year ANZAC Day, 25 April, falls on a Saturday, which means that employers and employees need to check what public holiday arrangements apply under the relevant WA award, particularly if the business trades on weekends and public holidays. Under the Public and Bank Holidays Act if ANZAC Day falls on a Saturday the next following Monday is also a...
Consumer Protection / Labour Relations
Alert
09 Mar 2015
Consumer Protection is concerned that water absorbing polymer balls, toys and novelty items are posing a serious risk for young children. These polymer balls that are sold in small crystal form (about the size of a dress pin head) were originally designed for the florist industry to hold flowers in place and create a colourful addition to the display. Some of these products are now being...
Consumer Protection
Media release
06 Mar 2015
The average cost of unleaded petrol is set to increase by around 10 cents per litre (cpl) to 132.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 5 March 2015, most BP, Caltex, Caltex Woolworths, Coles Express and Puma Energy sites are increasing their ULP prices by 14 cpl to 135.9 cpl. Perth’s weekly petrol price cycle...
Consumer Protection
Media release
04 Mar 2015
A licensed real estate agent has been reprimanded and both he and his agency have been fined for employing an unregistered sales representative. On 27 February 2015, Kirsten Leigh Hopla was fined a total of $3,200 and ordered to pay costs of $948 by the Perth Magistrates Court for carrying out the functions of a real estate sales representative without a certificate of registration. Magistrate...
Consumer Protection
Media release
03 Mar 2015
The Building Commission has released the Consultation Regulatory Impact Statement (CRIS) as the first part of the public comment phase of the statutory review of the Architects Act 2004 . The review addresses some broad policy issues concerning the need to register architects, the adoption of a national recognition model, whether to extend the registration of architects to other building design...
Building and Energy
Department News
27 Feb 2015
The Building Commission is investigating a number of complaints regarding work being certified by building surveyors that may not show compliance with the performance requirements of the Building Code of Australia (BCA). Building surveyors are reminded that ensuring compliance with the building standards is their fundamental role and that serious consequences can result should they fail to meet...
Building and Energy
Department News
26 Feb 2015
The Building Commission has released a consultation paper seeking public comment on a proposal relating to the carrying out of basic plumbing repair work in remote Aboriginal communities that do not have ready access to a licensed plumbing contractor or tradesperson. The geographical location of many remote Aboriginal communities creates barriers to the performance of basic plumbing maintenance...
Building and Energy
Department News
25 Feb 2015
The average cost of unleaded petrol is set to increase by around 12 cents per litre (cpl) to 131.3 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Thursday 26 February 2015, most BP and Coles Express sites are increasing their ULP prices by 18 cpl to 135.9 cpl; the majority of Caltex sites to 134.9 cpl; most Caltex Woolworths sites...
Consumer Protection
Media release
25 Feb 2015
WorkSafe has launched the Small Business Safety web page to help small businesses comply with their workplace safety and health obligations. WorkSafe WA Commissioner Lex McCulloch today welcomed WA’s 209,000 small businesses to the website and invited them to complete the page’s simple questionnaire. “Once completed, the questionnaire provides small business owners with a tailored checklist of...
WorkSafe
Media release
23 Feb 2015

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