Announcements

Showing 26 - 50 of 2111 results
Agency took up to five weeks to lodge bonds with the Bond Administrator Law allows lodgement within two weeks but no longer Property managers reminded to process bonds as soon as practicable Failure to lodge three tenancy bonds on time has resulted in an East Perth real estate agency being reprimanded and fined $2,500 by the State Administrative Tribunal. Tiapan Pty Ltd , trading as L.J. Hooker...
Consumer Protection
Media release
16 Aug 2021
A roofing company has been fined $450,000 (and ordered to pay $3056 in costs) after a roof plumber fell through a penetration on the construction site of the new Perth Museum. Charman Australia Pty Ltd pleaded guilty to failing to provide and maintain a safe workplace and, by that failure, causing serious harm to an employee, and was fined in the Perth Magistrates Court yesterday. Charman is one...
WorkSafe
Media release
13 Aug 2021
With more of us holidaying at home this year due to ongoing travel restrictions, hiring a rental vehicle can be a great way to explore our vast state. Unfortunately things don’t always go to plan, with new figures showing we received 183 complaints and 251 enquiries from consumers about the vehicle hire industry in the last two years – mostly to do with disputes over refunds and payment. Consumer...
Consumer Protection
Media release
12 Aug 2021
The Building Services Board has fined a Midland builder $5,000 after he allowed a business to include his registration details on contracts for projects that he was not involved with. At its July meeting, the Board found that Nermin Nezic – who is a registered building practitioner (BP101766) and a registered building contractor (BC101476) – engaged in misleading conduct under WA’s building...
Building and Energy
Media release
12 Aug 2021
WA’s Commission for Occupational Safety and Health is seeking public comment on a code of practice on Psychosocial Hazards in the Workplace. The code is intended to provide practical guidance for workplaces where workers may be exposed to psychological and social hazards such as inappropriate behaviours, violence and aggression, fatigue, burnout, stress and trauma, all of which can be harmful to...
WorkSafe
Media release
11 Aug 2021
Consumers make payments but goods or services not supplied Six consumers claim to be owed a total of almost $40,000 Trader has previously been prosecuted for failing to supply A second warning has been issued to consumers regarding an online Jeep parts and accessories dealer and vehicle builder who takes payments but fails to deliver the goods or services ordered either by phone or via a website...
Consumer Protection
Media release
10 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 11 August 2021, most branded retailers are hiking their ULP price: BP and Coles Express hiking by up to 39 cpl up to 178.9 cpl; 7-Eleven up to 177.9...
Consumer Protection
Media release
10 Aug 2021
Wageline has new resources for small business employers at www.dmirs.wa.gov.au/WA-employers to explain: the two systems of employment law that operate in Western Australia and how to determine which one covers your business; and where to find information on pay rates and employment obligations for your employees so that you comply with your legal obligations. Many small business employers in WA...
Labour Relations
Department News
10 Aug 2021
Tenants and landlords don’t always see eye-to-eye over what constitutes “fair wear and tear” at the end of a tenancy, which may then lead to a disagreement over how the security bond is to be disbursed. Bond disputes have been one of the major issues Consumer Protection has been handling since the rent moratorium ended in March this year, with new figures revealing we have conciliated 206...
Consumer Protection
Media release
05 Aug 2021
More than 3,000 Western Australians secure home buyers grant in 2020-21 Near record $6 million paid out to help people buy their first home Funds come from interest earned from the trust accounts of real estate agents A near record $6 million in Home Buyers Assistance Account (HBAA) grants were paid to first home buyers last financial year, helping more than 3,000 Western Australians to buy their...
Consumer Protection
Media release
04 Aug 2021
Nominations now open for 2022 awards Appeal to consumer rights’ educators and advocates, including the media Eligible individuals and organisations urged to submit a nomination The search has begun among advocates and promoters of consumer rights in WA for potential contenders, as nominations open for the 2022 Consumer Protection Awards. Nominations are invited for an individual or organisation...
Consumer Protection
Media release
04 Aug 2021
Consumer complaints report treatments that went wrong A wide range of issues raised, including unexpected injury, pain and scars Research required to ensure operators are experienced and professional WA consumers are urged to exercise caution when seeking beauty and cosmetic treatment services, as botched procedures can result in injury, pain and long-term scarring. From 1 January to 30 June 2021...
Consumer Protection
Media release
03 Aug 2021
WorkSafe has issued a warning to licensing assessors and industry in general after a Perth assessor had most High Risk Work Licence assessor classes cancelled for not properly assessing license applicants. The assessor was registered to assess 18 classes of high-risk work, but 17 of these were cancelled after a WorkSafe investigation found the assessor was not properly assessing workers. The...
WorkSafe
Media release
03 Aug 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 30 cents per litre (cpl) to 169 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 4 August 2021, most branded retailers are hiking their ULP price: BP hiking by up to 41 cpl up to 179.9 cpl; Coles Express up to 178.9 cpl; Caltex...
Consumer Protection
Media release
03 Aug 2021
The new Employee Central information hub helps WA workers with: working out which industrial relations system covers your employment (this is a really important first step) where to get the right information on pay rates getting help with underpayments reporting wage theft anonymously where to get help on other issues Employee central has been launched as part of the Employment Rights in WA...
Labour Relations
Department News
02 Aug 2021
Dyes used to identify grades of petrol no longer required Transitional period of up to 12 months now in place Fuel performance not affected by the changes Motorists and fuel industry participants are being advised that dyes will no longer be required in all unleaded petrol grades in Australia, a change that took effect on 1 August 2021. In 2015/16 the removal of red/orange dye from ULP and E10...
Consumer Protection
Media release
02 Aug 2021
$6,600 infringement notice for failing to comply with unsolicited sales’ laws Company initially refused to refund 50% deposit after contract cancelled Consumers advised to get multiple quotes to avoid paying too much A Perth plumbing and electrical company has been issued with a $6,600 infringement notice by Consumer Protection for breaking consumer laws related to unsolicited sales and initially...
Consumer Protection
Media release
29 Jul 2021
Car trouble can strike at any time when you are out on the roads, so it’s important to be across your rights before a breakdown or an accident occurs to avoid being taken for a ride by tow truck operators. Following recent heavy rains, we heard from a number of motorists who broke down on flooded streets and allowed tow trucks to move their vehicles without ensuring a total price was included on...
Consumer Protection
Media release
29 Jul 2021
Replacement roofs are over-represented regarding wind damage Investigation reveals inadequate tie-downs and absent building permits Building and Energy has published a re-roofing guide for home owners Following several cases where replacement roofs have dangerously lifted off in WA, the State’s building regulator is warning that suitable supports and expertise are essential when changing a roof...
Building and Energy
Media release
28 Jul 2021
Websites charging for free or low cost information from government agencies Beware of vehicle checks, fuel price and super search websites Consumers urged to obtain information from the source before signing up Consumers are urged to be aware that numerous websites offering to carry out internet searches for a fee may actually be providing information from government agencies that is publicly...
Consumer Protection
Media release
27 Jul 2021
Private Sector Labour Relations has just launched a new community education campaign to help Western Australian employers and employees understand employment rights. The Employment Rights in WA campaign aims to raise employers’ and employees’ awareness of their employment rights and obligations and the pathways for employees to resolve an alleged underpayment. A key part of the campaign is...
Labour Relations
Department News
27 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 166.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 28 July 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 42 cpl up to 178.9 cpl; BP up to 177.9 cpl; 7-Eleven...
Consumer Protection
Media release
27 Jul 2021
Building and Energy campaign targets carbon monoxide hazards in the home Gas heaters should be regularly serviced by a licensed gas fitter Ensure adequate ventilation and awareness of carbon monoxide symptoms A new campaign is urging Western Australians to stay safe and warm this winter by having their gas heaters serviced and being aware of carbon monoxide risks. The campaign, by the State’s gas...
Building and Energy
Media release
22 Jul 2021
Western Australia’s residential property market is booming right now, so house-hunters may be feeling some pressure to buy now to avoid missing out in future. While it might be a seller’s market, we would urge buyers to avoid making hasty decisions they might later regret by doing their own research, asking lots of questions and seeking professional advice. There is no mandatory cooling-off...
Consumer Protection
Media release
22 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 27 cents per litre (cpl) to 166.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 42 cpl up to 179.9 cpl; Coles Express up to 177.9 cpl; Caltex...
Consumer Protection
Media release
20 Jul 2021

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