Announcements

Showing 51 - 75 of 2114 results
Dyes used to identify grades of petrol no longer required Transitional period of up to 12 months now in place Fuel performance not affected by the changes Motorists and fuel industry participants are being advised that dyes will no longer be required in all unleaded petrol grades in Australia, a change that took effect on 1 August 2021. In 2015/16 the removal of red/orange dye from ULP and E10...
Consumer Protection
Media release
02 Aug 2021
$6,600 infringement notice for failing to comply with unsolicited sales’ laws Company initially refused to refund 50% deposit after contract cancelled Consumers advised to get multiple quotes to avoid paying too much A Perth plumbing and electrical company has been issued with a $6,600 infringement notice by Consumer Protection for breaking consumer laws related to unsolicited sales and initially...
Consumer Protection
Media release
29 Jul 2021
Car trouble can strike at any time when you are out on the roads, so it’s important to be across your rights before a breakdown or an accident occurs to avoid being taken for a ride by tow truck operators. Following recent heavy rains, we heard from a number of motorists who broke down on flooded streets and allowed tow trucks to move their vehicles without ensuring a total price was included on...
Consumer Protection
Media release
29 Jul 2021
Replacement roofs are over-represented regarding wind damage Investigation reveals inadequate tie-downs and absent building permits Building and Energy has published a re-roofing guide for home owners Following several cases where replacement roofs have dangerously lifted off in WA, the State’s building regulator is warning that suitable supports and expertise are essential when changing a roof...
Building and Energy
Media release
28 Jul 2021
Websites charging for free or low cost information from government agencies Beware of vehicle checks, fuel price and super search websites Consumers urged to obtain information from the source before signing up Consumers are urged to be aware that numerous websites offering to carry out internet searches for a fee may actually be providing information from government agencies that is publicly...
Consumer Protection
Media release
27 Jul 2021
Private Sector Labour Relations has just launched a new community education campaign to help Western Australian employers and employees understand employment rights. The Employment Rights in WA campaign aims to raise employers’ and employees’ awareness of their employment rights and obligations and the pathways for employees to resolve an alleged underpayment. A key part of the campaign is...
Labour Relations
Department News
27 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 166.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 28 July 2021, most branded retailers are hiking their ULP price: Coles Express hiking by up to 42 cpl up to 178.9 cpl; BP up to 177.9 cpl; 7-Eleven...
Consumer Protection
Media release
27 Jul 2021
Building and Energy campaign targets carbon monoxide hazards in the home Gas heaters should be regularly serviced by a licensed gas fitter Ensure adequate ventilation and awareness of carbon monoxide symptoms A new campaign is urging Western Australians to stay safe and warm this winter by having their gas heaters serviced and being aware of carbon monoxide risks. The campaign, by the State’s gas...
Building and Energy
Media release
22 Jul 2021
Western Australia’s residential property market is booming right now, so house-hunters may be feeling some pressure to buy now to avoid missing out in future. While it might be a seller’s market, we would urge buyers to avoid making hasty decisions they might later regret by doing their own research, asking lots of questions and seeking professional advice. There is no mandatory cooling-off...
Consumer Protection
Media release
22 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 27 cents per litre (cpl) to 166.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 21 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 42 cpl up to 179.9 cpl; Coles Express up to 177.9 cpl; Caltex...
Consumer Protection
Media release
20 Jul 2021
Wageline has just launched a publication to help small business owners who are new to employing staff. Understanding employment obligations - a guide for new employers in the state industrial relations system answers many of the questions commonly asked by new employers in the state industrial relations system. The guide is also very relevant for any small business owners who want to ensure they...
Labour Relations
Department News
19 Jul 2021
Retirement villages are an important part of available housing options as we get older and Consumer Protection is keen to get your feedback about proposed reforms to legislation. We recently released the final consultation paper in Stage Two of the retirement villages’ legislation reform process in Western Australia, and all interested parties are encouraged to make a submission. You can provide...
Consumer Protection
Media release
15 Jul 2021
Consumer Protection has issued advice for customers of SFG Relocations Pty Ltd , formerly trading as Wridgways Australia Pty Ltd , who are affected by the liquidation of the company. The company was part of a group that provided logistics, removal and warehousing services to customers within Australia and overseas. Blair Pleash of Hall Chadwick Chartered Accountants was appointed Court Liquidator...
Consumer Protection
Media release
14 Jul 2021
Business operator takes consumer payments but fails to complete or deliver Aircon and trailer businesses promoted on Facebook Mr Feisst refuses to cooperate to resolve a large number of complaints A Perth man who offers air conditioning installations and repairs as well as custom-built vehicle trailers has been taking consumers’ money but fails to complete the work or supply any goods or services...
Consumer Protection
Media release
13 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 28 cents per litre (cpl) to 167.2 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 14 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 42 cpl up to 178.9 cpl; Caltex Woolworths and Caltex/Ampol up to...
Consumer Protection
Media release
13 Jul 2021
Business owners and their accountants need to be aware that when someone purchases a business or part of a business in Western Australia, if there has been a transmission of business, the new owner will take on the long service leave obligations for existing employees, and this is regardless of anything written in a sale of business contract. In order to be entitled to long service leave under...
Labour Relations
Department News
12 Jul 2021
As the COVID-19 coronavirus pandemic continues to cast a shadow over our lives, there may be some Western Australians who are still struggling to stay afloat financially due to job losses or having their work hours reduced. Renters who are unemployed, or who have lost more than half their income, should know that the State Government’s Residential Rent Relief Grant scheme will now remain open...
Consumer Protection
Media release
08 Jul 2021
Roll-out of LCC27 valves and appliance connections for small LPG cylinders Safety features protect against gas leaks and fires Existing appliance connections are compatible and can still be used Users of barbecues and other LPG appliances can expect to see a new type of cylinder valve and appliance connection available as a safer design is phased in over coming months. Cylinders with the current...
Building and Energy
Media release
07 Jul 2021
In the 2020/21 financial year, Private Sector Labour Relations industrial inspectors recovered $1,240,151 in unpaid wages and leave entitlements for employees covered by state employment laws. A total of 199 complaints lodged with Private Sector Labour Relations resulted in $566,678 being recovered for employees, with a further $518,348 recovered through an ongoing proactive compliance campaign...
Labour Relations
Media release
06 Jul 2021
The average price of regular unleaded petrol (ULP) is set to increase by over 29 cents per litre (cpl) to 165.7 cpl tomorrow, so FuelWatch is encouraging Perth drivers, if they can, to fill up today to save money. FuelWatch advises that on Wednesday 7 July 2021, most branded retailers are hiking their ULP price: BP hiking by up to 44 cpl up to 178.9 cpl; 7-Eleven and Caltex Woolworths up to 177.9...
Consumer Protection
Media release
06 Jul 2021
The school holidays are just starting and many young workers will be keen to earn some extra money by working over the break, but in Western Australia there are restrictions on where and when children under 15 can work. Employers, parents and young workers need to know that children who are 13 or 14 can only work in a shop, fast food outlet, cafe, restaurant or deliver newspapers or other...
Labour Relations
Department News
05 Jul 2021
On 24 June 2021, the Western Australian Industrial Relations Commission increased the state minimum wage and all pay rates in WA awards effective from the first pay period on or after 1 July 2021. The state minimum wage for adult employees (21 and over) has increased by 2.5% or $19 per week to $779.00 per week. WA award rates of pay have increased by 2.5%. Junior rates and rates for apprentices...
Labour Relations
Department News
01 Jul 2021
Cooling off period for fitness industry contracts now seven days Terms and conditions of contracts and pricing made clearer New mandatory Code of Conduct to prevent high pressure sales tactics New rules that cover an expanded fitness industry in WA are now in effect, giving consumers a longer cooling off period, clearer contracts and notice prior to automatic renewals. The updated mandatory Code...
Consumer Protection
Media release
01 Jul 2021
There’s no place like home, so when unexpected damage occurs to a rental property it’s important for tenants to be across their rights and know that they can come to us when issues aren’t fixed in a reasonable time. Regardless of whether damage to a rental property occurs due to wild weather or a structural issue, the landlord is legally responsible for necessary repairs and maintenance to bring...
Consumer Protection
Media release
01 Jul 2021
The state minimum wage and all WA award rates of pay are increasing by 2.5% from the first pay period on or after 1 July 2021. The Western Australian Industrial Relations Commission issued the 2021 State Wage Case decision on 24 June 2021. Wageline now has available the July 2021 versions of its WA award summaries which include the new rates of pay that will apply from 1 July 2021, and has...
Labour Relations
Department News
30 Jun 2021

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