A voluntary recall is underway of unsafe components of gate latches for swimming pool fences which can cause the gate to be locked in an open position, posing a potential drowning risk for children. The strike component is being recalled, contained in the following latches: SafeTech Top Pull Pool Gate Latch (Key Lockable) G8Safe Top Pull Pool Gate Latch (Key Lockable) SafeTech TriLatch (Key...

An unlicensed motor vehicle dealer has been ordered to pay a total of $27,757 by the Armadale Magistrates Court after being found guilty on 27 March 2018. Mark Anthony Lambley , who mostly operated in Kelmscott, was fined $5,000 and ordered to pay $22,757 in costs. He bought 36 motor vehicles at auction and on-sold 12 of them between April 2013 and June 2014 without a licence, in breach of the...

Background: The Commissioner for Consumer Protection has issued a warning and advice to WA's plumbing industry. Commissioner’s Blog: Upselling could land plumbers in hot water Video and FAQs: https://youtu.be/4VUu0Dl2ytk It comes after a large number of complaints and enquiries over the last six months, which indicate some plumbers / plumbing service providers are attending properties to carry...

A Perth city real estate agency and its licensee have been reprimanded and fined a total of $5,000 by the State Administrative Tribunal (SAT) over offences relating to their property management practices. South Coast Realty (WA) Pty Ltd , trading as Rental Solutions of Hay Street Perth, was fined $3,000 for eight offences under the Real Estate and Business Agents Act and the Code of Conduct which...

Western Australians are well known for their generosity but recent queries from consumers concerned that charity door knockers may not be legitimate have highlighted the need for donors to ensure that they are dealing with a licensed organisation. Always ask for identification from door-to-door charity collectors and, if you do donate to them, get a receipt. Times for door-to-door collections for...

The department is currently experiencing call quality issues, including calls dropping out, with telephone services to its Cannington office. This problem affects all numbers, including 1300 ones. If you are trying to contact a branch or business unit situated at our Cannington office, we recommend that you email your query to them using the relevant email address found on our Contact information...

Scammers are targeting Western Australians on social media and dating websites, attempting to extort money from them after recording and receiving sexually explicit videos and photographs. The scammers threaten to post the videos and photographs on the internet and also send them to family, friends, partners and employers, demanding their victims pay between $500 and $5,000 via Western Union...

A 37 year old Busselton man has been fined $2,000 and ordered to pay costs of $200 by the Busselton Magistrates Court for buying and selling motor vehicles without a licence. The man, who was granted a spent conviction, pleaded guilty on 13 March 2018 to buying and selling a total of 24 vehicles between December 2015 and January 2017 while not being licensed, in breach of the Motor Vehicle...

A Boulder mechanic has been banned from holding a certificate to work in the motor vehicle repair industry in WA for two years by the State Administrative Tribunal (SAT) after failing to inform Consumer Protection about his criminal charges and convictions. Matthew Lawrence Elmer , who was also reprimanded by the SAT, failed to disclose criminal charges in his application for a repairer’s...

The Western Australian public holidays for the 2018 Easter period are: Good Friday - Friday 30 March Easter Monday - Monday 2 April While Easter Saturday is not considered a public holiday in Western Australia, some WA awards require employees to be paid additional rates on this day. To check if this applies to your situation visit the WA award summaries page or alternatively contact Wageline ...

The average cost of unleaded petrol is set to increase by 20 cents per litre (cpl) to 145.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 13 March 2018, most Caltex Woolworths, BP, Caltex, Puma and Coles Express sites are increasing their ULP price to 149.9 cpl (an increase between 23 cpl and 27 cpl). Also, all 7-Eleven...

A real estate sales representative who purported to work for a Wanneroo real estate agency after her employment had been terminated has been disqualified from applying for registration for two and a half years by the State Administrative Tribunal (SAT). Olivia Loretta Anne Murray was also ordered to pay costs of $4,000 after Consumer Protection took disciplinary action against her for breaching...