Announcements

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Consumer Protection is warning pet-buyers about a scam Facebook page called ‘Bulldog Puppies for sale in Australia’ as attempts are made to shut the page down. The Acting Commissioner for Consumer Protection, Gary Newcombe, says two consumers have reported losing money after trying to buy puppies through the page, prompting the alert. “A Western Australian woman lost $2,500 when trying to buy a...
Consumer Protection
Media release
21 Sep 2015
The average cost of unleaded petrol is set to increase by around 13 cents per litre (cpl) to 136.1 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 22 September 2015, most Caltex sites are increasing their ULP prices to 141.9 cpl, most sites increasing by 18 cpl. Most BP, Coles and Puma sites are increasing to 139.9 cpl and...
Consumer Protection
Media release
21 Sep 2015
A proactive inspection program looking at construction sites in Perth’s northern suburbs has found a high level of compliance in training and licensing, but has raised some concerns in other areas. The program involved construction inspectors checking safety standards at construction sites across the northern suburbs from Joondalup to Yanchep in the final week of August. Inspectors focussed on...
WorkSafe
Media release
18 Sep 2015
A Mandurah real estate agency and one of its sales representatives have been fined for failing to disclose important information about a property prior to its sale. LBC Holdings Pty Ltd , trading as Harcourts Mandurah , was fined $3,000 and sales representative Craig John Timmens was fined $1,500 by the State Administrative Tribunal in a settlement of disciplinary action taken by Consumer...
Consumer Protection
Media release
18 Sep 2015
Rockingham builder Gary Alan Cramphorn (reg. BC10775 & BP10775) has been successfully prosecuted by the Building Commissioner for failing to produce records to confirm his financial status.
Building and Energy
Media release
16 Sep 2015
Karawara unregistered painter Tom Tomic has been successfully prosecuted by the Building Commissioner for carrying out unauthorised painting work at a Wilson property in 2012.
Building and Energy
Media release
14 Sep 2015
Consumer Protection and WorkSafe have issued a warning after traces of asbestos were found in some imported crayons. Testing carried out by the Australian Competition and Consumer Commission (ACCC) and WorkSafe Victoria found asbestos at trace levels in the following products: Dora the Explorer personalised 32 pack crayons Dora the Explorer jumbo crayons Arti Crafti 16 piece crayons Peppa Pig 8...
Consumer Protection
Media release
14 Sep 2015
Consumer Protection and WorkSafe have issued a warning after traces of asbestos were found in some imported crayons. Testing carried out by the Australian Competition and Consumer Commission (ACCC) and WorkSafe Victoria found asbestos at trace levels in the following products: Dora the Explorer personalised 32 pack crayons Dora the Explorer jumbo crayons Arti Crafti 16 piece crayons Peppa Pig 8...
WorkSafe
Media release
14 Sep 2015
The average cost of unleaded petrol is set to increase by around 16 cents per litre (cpl) to 137.8 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 15 September 2015, most Puma sites are increasing their ULP prices to 145.9 cpl, most sites increasing by 24 cpl. Most Caltex sites are increasing to 143.9 cpl; the majority of...
Consumer Protection
Media release
14 Sep 2015
WorkSafe has warned workers undertaking training with A & J Training and Assessing that they may not receive a High Risk Work Licence after their training. WorkSafe Director of Business Services Robyn Parker explained that A & J could not issue the Statement of Attainment a worker would require for a High Risk Work Licence to be issued. “WorkSafe has recently received a number of queries...
WorkSafe
Media release
10 Sep 2015
Western Australian children will have the difficult but fun task of choosing their favourites from 286 showbags at this year's IGA Perth Royal Show after they were given the all clear from safety inspectors. Commerce Minister Michael Mischin said after thorough checks by Consumer Protection and the Australian Competition and Consumer Commission, all showbags were deemed safe for children. "The...
Consumer Protection
Media release
09 Sep 2015
The WA community has its annual opportunity to nominate deserving candidates for a Consumer Protection Award, from now until the end of November 2015. This is the 12 th year that Consumer Protection will formally recognise those involved in consumer or tenant advocacy. Award categories acknowledging the promotion of product safety in the WA marketplace and journalism that raises awareness of...
Consumer Protection
Media release
08 Sep 2015
The average cost of unleaded petrol is set to increase by around 16 cents per litre (cpl) to 136.4 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 8 September 2015, most Caltex sites are increasing their ULP prices to 144.9 cpl, most sites increasing by 25 cpl. Most Puma sites are increasing to 142.9 cpl; the majority of BP...
Consumer Protection
Media release
07 Sep 2015
A Kinross man who was the subject of a joint public warning by the Building Commission, Energy Safety and Consumer Protection in August has registered a new business name, prompting a renewed call for consumers to be vigilant when engaging anyone to carry out plumbing or gasfitting services.
Building and Energy
Media release
07 Sep 2015
A Kinross man who was the subject of a joint public warning by the Building Commission, Energy Safety and Consumer Protection in August has registered a new business name, prompting a renewed call for consumers to be vigilant when engaging anyone to carry out plumbing or gasfitting services. Last month’s warning stated that Hajir Mobin , trading as Danny’s Plumbing and Gas Services , may be...
Consumer Protection
Media release
07 Sep 2015
Last year's historic extended Christmas trading hours will apply again this year, with all general retail shops in the Perth metropolitan area able to open as early as 7am on weekdays and Saturdays. The extended trading hours, which begin on Saturday, December 5 and end on January 1, 2016, include an earlier 8am opening on Sundays and a later 6pm closing on Saturdays and Sundays. Commerce...
Consumer Protection
Media release
06 Sep 2015
WorkSafe has begun a proactive inspection program looking at safety in businesses conducting powder coating activities. WorkSafe Director Joe Attard said today a previous inspection program on powder coating had resulted in some concerns about the hazards in the industry. “An inspection program on powder coating conducted by WorkSafe six years ago highlighted that many businesses were carrying...
WorkSafe
Media release
04 Sep 2015
WorkSafe has begun a proactive inspection program looking at manual task incidents in hospitals and residential care services. The program will focus on reducing musculoskeletal injuries due to manual tasks and slips, trips and falls, and will continue over the next eight months in metropolitan and regional areas of the State. WorkSafe Director John Innes said today that inspectors would...
WorkSafe
Media release
04 Sep 2015
With Acting Commissioner for Consumer Protection Gary Newcombe Puppy scammers are getting their claws into the money of pet-buyers in Western Australia. WA ScamNet – the area of Consumer Protection that deals with consumer fraud – received four reports of monetary loss to puppy sale scams recently. All of the victims had been buying online but there were slight differences in their stories: One...
Consumer Protection
Department News
04 Sep 2015
WorkSafe has issued a reminder to ensure safe systems of work are in place in workplaces where vehicles and pedestrians are present. The reminder has been prompted by a number of recent incidents involving people being injured or killed by vehicles or parts of vehicles such as ramps. WorkSafe Director Joe Attard said today it was evident by the number of recent injuries and deaths that...
WorkSafe
Media release
03 Sep 2015
Page last updated 5 October 2015 What models are affected? They are all top loaders and the numbers are: SW75V9WIP/XSA; SW65V9WIP/XSA; SW70SPWIP/XSA; SW80SPWIP/XSA; WA85GWGIP/XSA and WA85GWWIP/XSA. I had my machine repaired as part of the recall – do I need to do anything? We understand there has been at least one fire in WA involving a ‘reworked’ machine and there have been at least 17 fire...
Consumer Protection
Alert
02 Sep 2015
WA owners of recalled models of Samsung top loader washing machines are being advised by Consumer Protection to urgently seek a refund from their retailer or supplier. Consumers are no longer advised to seek a repair from Samsung and should instead organise to obtain a refund and the removal of the affected washing machine from their home as soon as possible. The models subjected to the recall...
Consumer Protection
Media release
31 Aug 2015
The average cost of unleaded petrol is set to increase by 12 cents per litre (cpl) to 134.5 cpl tomorrow, so FuelWatch is encouraging Perth drivers to fill up today to save money. FuelWatch advises that on Tuesday 1 September 2015, most Caltex and Coles Express sites are increasing their ULP price to 139.9 cpl, an increase of 11 to 32 cpl by Caltex and 17 cpl by Coles Express. Most BP sites are...
Consumer Protection
Media release
31 Aug 2015
Consumer Protection is warning home owners not to deal with two travelling conmen operating under various company names, after they ignored door to door trading laws while offering driveway and roof repairs to consumers. The warning follows complaints received from WA householders and relates to Felix Moorehouse and John Pio Murphy who are believed to be involved in the following businesses: Top...
Consumer Protection
Media release
27 Aug 2015
WorkSafe and Consumer Protection have issued a joint warning about a conman who is masquerading as a licensed asbestos removal expert, leaving consumers dangerously exposed to asbestos as well as out of pocket. David Leslie Patrick Back , also known as Davic and trading as Southside Asbestos Removals or Southside Asbestos and Demolition (both unregistered) , has accepted payment for work either...
Consumer Protection
Media release
26 Aug 2015

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