Announcements

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A Building Industry Summit today aims to identify new red tape reductions and ways to streamline regulatory requirements for the construction of new homes, residential renovations and commercial construction.
Building and Energy
Department News
02 Feb 2016
The Public Holidays in Western Australia page has been updated to include the 2018 dates for most public holidays. The Queen’s Birthday public holiday for 2018 is yet to be proclaimed and the date for this public holiday will be published at a later date.
Labour Relations
Alert
02 Feb 2016
With Acting Commissioner for Consumer Protection David Hillyard If you buy a high-price ticket for a premium event on a yacht with a promise of champagne and caviar, you don’t expect to be served cheap wine and supermarket-bought frozen spring rolls on a fishing boat. This is one of the complaints received by Consumer Protection from ticket-buyers recently, however, headline acts not appearing at...
Consumer Protection
Department News
20 Jan 2016
The state Metal Trades (General) Award has been amended to increase the tool allowance to $17.10 per week for tradespeople (with a proportionate increase for apprentices). Other allowances including meal allowance and the leading hand allowance have also been increased. The changes were effective as of the first pay period on or after 5 November 2015. The most common allowances are displayed in...
Labour Relations
Alert
15 Jan 2016
With Acting Consumer Protection Commissioner David Hillyard The holiday season is now in full swing and many families will be travelling and staying in short-stay accommodation which could pose a danger to children if safety standards are ignored. While parents will ensure that their home is a safe environment, the same vigilance may not be applied when on holidays, so it’s important that...
Consumer Protection
Department News
14 Jan 2016
Flashing decorations and jewellery and musical stockings and greeting cards are among the items that made it on to the naughty list during Consumer Protection’s annual pre-Christmas product safety inspections. We are urging the WA community to check button battery powered products twice because the lithium batteries, which are shiny and might look like sweets to toddlers, can kill or seriously...
Consumer Protection
Department News
23 Dec 2015
With Acting Consumer Protection Commissioner David Hillyard Extended retail trading hours for the Christmas period began on the 5 th of December for the Perth metropolitan area, giving shoppers an extra 51 hours to find gifts for family and friends. Major retailers are allowed to open as early as 7am on weekdays and Saturdays, 8am on Sunday and close later at 6pm on Saturdays and Sundays...
Consumer Protection
Department News
18 Dec 2015
The 9th of July 2015 was an ordinary day for busy mum-of-three Danielle Stubbs at her Woodvale family home. Her eldest daughter’s ‘Frozen’ microphone was not working and Danielle had unscrewed the battery compartment, removed the dead batteries and put them on the kitchen bench ready to take them with her to the shops so that she could buy replacements that matched. Each battery was only the...
Consumer Protection
Alert
15 Dec 2015
Many WA awards require employees to be paid a location allowance when working in certain regional towns. Visit the Location Allowance page for details on which WA awards have a location allowance requirement, which WA towns it applies to and the payment rates for location allowance.
Labour Relations
Alert
14 Dec 2015
The State Government has announced reforms for building in bushfire-prone areas of Western Australia. The Department of Fire and Emergency Services has prepared a map which identifies the bushfire-prone areas across the State. A bushfire hazard assessment will be required for new homes in areas identified as bushfire-prone on the map. The assessment will determine the level of construction...
Building and Energy
Department News
07 Dec 2015
With Acting Consumer Protection Commissioner David Hillyard The start of the bushfire season in Western Australia has been a horrendous one, with the loss of lives and extensive damage cause by wild blazes in the Esperance region as well as serious fires in the outer areas of metropolitan Perth. Watching the scenes of devastation on TV or online, hearing about it on the radio or reading stories...
Consumer Protection
Department News
07 Dec 2015
From tomorrow, extended retail trading hours for the Christmas period will begin, giving Perth shoppers an extra 51 hours to find gifts for family and friends. Commerce Minister Michael Mischin said major retailers could open as early as 7am on weekdays and Saturdays, 8am on Sunday and close later at 6pm on Saturdays and Sundays. Mr Mischin said he had also approved an extension to trading hours...
Consumer Protection
Media release
06 Dec 2015
With Acting Consumer Protection Commissioner Gary Newcombe Are you planning home improvements? Perhaps a TV show like ‘The Block’ has inspired you to renovate. Consumer Protection has some important recommendations for you to consider before you hire tradespeople to carry out jobs at your property. Our top tip is NOT to pay large amounts of money for nothing in return. Recently we have issued...
Consumer Protection
Department News
27 Nov 2015
The public holidays for the 2015-16 Christmas - New Year period are: Christmas Day, Friday 25 December 2015 Boxing Day, Saturday 26 December 2015/Monday 28 December 2015 New Year’s Day, Friday 1 January 2016 This year, Boxing Day falls on a Saturday. Under the Public and Bank Holidays Act , if Boxing Day falls on a Saturday, the next following Monday is also a public holiday. However, which day...
Labour Relations
Alert
25 Nov 2015
A product recall has been issued for the Companion COMP243 and Adventuridge 41480 portable camping butane heater. The portable camping heater is designed for outdoor use only and requires a disposable 220G Butane Gas Cartridge for operation. The Companion COMP243 was available in various camping stores from 01.03.2015. The Adventuridge 41480 was available for sale in ALDI Stores from 21.03.2015...
Building and Energy
Alert
19 Nov 2015
With Acting Commissioner for Consumer Protection Gary Newcombe... Consumer Protection is seeking feedback on various options for changes to the laws regulating the buying, selling and repair of motor vehicles in Western Australia. These laws impact consumers who buy motor vehicles (including cars, caravans, camper vans and motor cycles) from dealers, as well as consumers who have any of these...
Consumer Protection
Department News
19 Nov 2015
From 1 November 2015 Great Lakes Australia (GLA) commenced issuing Home Indemnity Insurance (HII) Policies via their agent Residential Builders Underwriting Agency (RBUA) with all Calliden HII Policies transferred over to GLA via a Scheme of Arrangement. All Western Australian HII policies are now issued by either RBUA or QBE Insurance. Further information on HII can be found on the Home...
Building and Energy
Department News
17 Nov 2015
Red tape reforms set to save West Australians at least $150 million during the next five years have been revealed in the State's inaugural Red Tape Reduction Report Card.
Building and Energy
Department News
17 Nov 2015
With Acting Consumer Protection Commissioner Gary Newcombe Due to their popularity at Halloween-time, I recently used my weekly Community News column to remind consumers to have their eyes open to the potential safety risk posed by short-term wear lenses that allow you to change your eye colour temporarily, or to display a fun pattern over your iris. This week a Facebook post by a mum in the UK,...
Consumer Protection
Department News
10 Nov 2015
With Acting Consumer Protection Commissioner Gary Newcombe When you think of Consumer Protection you might associate the agency with helping people who have bought products or services, however tenancy is a big part of what we do. Recently, a landlord who spent tenants’ security bonds, harassed a tenant and took too much rent money up front, was fined $24,000 after we prosecuted him. 37-year-old...
Consumer Protection
Department News
09 Nov 2015
A product safety recall has been issued for the 'Jumbuck' 6 burner solid hotplate barbecue, model number BG1507B6 Item number 3171031. Batch numbers are labelled on the side of the unit, numbers are 1516, 1518, 1522, 1525, 1529. The barbecues have been sold nationally at Bunnings Warehouses since June 2015 (Price: $299.00). In isolated cases, the burners may not align correctly with the gas...
Building and Energy
Alert
05 Nov 2015
To strengthen its underwriting of home indemnity insurance the Western Australian Government will raise premiums by 18 per cent from 1 January 2016.
Building and Energy
Department News
30 Oct 2015
A landlord who spent tenants’ security bonds, harassed a tenant and took too much rent money up front, has been fined $24,000 after Consumer Protection prosecuted him for breaching tenancy laws. 37-year-old Carl Raymond Olsen of Meekatharra, who owned and leased out a property in High Wycombe during 2013 and 2014, failed to appear at the Midland Magistrates Court to face charges on 27 October...
Consumer Protection
Media release
29 Oct 2015
With Acting Consumer Protection Commissioner Gary Newcombe Complaining via social media – think before you tweet In the past consumers who wanted others to know about their bad experience with a business would usually rely on word of mouth or perhaps a strongly worded letter to a newspaper editor but nowadays it’s commonplace for people to speak out on social media. With more and more businesses...
Consumer Protection
Department News
27 Oct 2015
With Acting Consumer Protection Commissioner Gary Newcombe... You may have seen or heard adverts about ways to pay for your funeral in advance to take the pressure off your family when the time comes. A funeral could cost thousands of dollars depending on the kind of service you want, which means planning ahead is a good idea. However, paying for funeral cover can be expensive and complex. One of...
Consumer Protection
Department News
16 Oct 2015

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