Announcements

Showing 2076 - 2100 of 2240 results
With Acting Commissioner for Consumer Protection David Hillyard The product, membership or subscription may say “free trial” but in many cases it turns into an automatic charge or renewal and consumers need to be aware of this marketing trap. We receive many complaints and enquiries from consumers who report receiving unexpected charges resulting from the automatic charging or renewals of...
Consumer Protection
Department News
05 May 2016
With Acting Commissioner for Consumer Protection David Hillyard You may have seen or heard about a Samsung washing fire at a rental property in Wanneroo recently. Early indications are that it was a top loader which is subject to a national product safety recall and I would like to use the case as a reminder about recalled products that pose a threat to public safety. Under the Australian...
Consumer Protection
Department News
27 Apr 2016
The regional dates for the Queen’s Birthday public holiday for 2016 have now been published - visit the Regional dates for the Queen's Birthday public holiday page. In all other areas of WA the Queen’s Birthday public holiday will be held on Monday 26 September 2016.
Labour Relations
Alert
13 Apr 2016
With Acting Commissioner for Consumer Protection David Hillyard Crowd funding is an increasingly popular way for people to raise money for a variety of causes using the internet. If an online crowd funding campaign is regarding a work-related or leisure-based project we see this as peer-to-peer lending. However, when the fundraising is for a charitable purpose Consumer Protection is interested...
Consumer Protection
Department News
13 Apr 2016
From 8 April 2016 new roof-mounted evaporative coolers being installed on residential buildings that are located in a designated bush fire prone area must be fitted with non-combustible covers. The Building Commission has produced a new fact sheet Roof-mounted evaporative coolers to explain the risks and requirements. For further information please contact the Building Commission on 1300 489 099...
Building and Energy
Department News
11 Apr 2016
With Acting Commissioner for Consumer Protection David Hillyard Court case highlights landlord obligations A recent court case has highlighted the need for private landlords in WA, as well as real estate agents and property managers, to be aware of their obligations under tenancy laws and to comply with them. In the case, Bozena Sakowski was fined $7,200 by the Perth Magistrates Court after she...
Consumer Protection
Department News
05 Apr 2016
IMPOSITION OF INTERIM BAN ON HOVERBOARDS THAT DO NOT MEET SPECIFIC SAFETY REQUIREMENTS I, MICHAEL MISCHIN, Minister for Commerce, pursuant to section 109(1)(a) of the Australian Consumer Law (WA), impose an interim ban on consumer goods of a kind specified below, because it appears to me that these goods, or a reasonably foreseeable use of these goods, may cause injury to any person. The effect...
Consumer Protection
Alert
01 Apr 2016
Private sector employers and employees now have access to combined information on employment rights and obligations. From 31 March 2016 the Labour Relations website has changed and what was previously two separate sections - one for private sector employers and one for private sector employees has been combined into a single new section titled Private Sector Employers and Employees . All key...
Labour Relations
Department News
31 Mar 2016
With Acting Commissioner for Consumer Protection David Hillyard Next time you’re asked ‘would you like a receipt?’ say yes and be sure to check it. Contactless technology that allows us to pay with a wave of a card seems to be resulting in a lower take-up of receipts and this becomes a problem when there’s a query about how much was charged and what for. If you fail to obtain proof of the...
Consumer Protection
Department News
30 Mar 2016
With Acting Commissioner for Consumer Protection David Hillyard You only have to look up ‘white van speaker scam’ online to find out it happens all over the world and it’s been going on for years. At the moment back of vehicle sellers are currently popping up in metropolitan Perth and regional WA and we want to make sure people steer clear of them. Reports received by Consumer Protection recently...
Consumer Protection
Department News
21 Mar 2016
In the same way that builders are required to a have a building contractor registration to contract directly with others, painters must also meet this obligation. Individuals, partnerships and companies that contract with others to provide painting services valued over $1,000 must be registered as a painting contractor and will have demonstrated a financial and organisational capacity...
Building and Energy
Department News
17 Mar 2016
World Plumbing Day is an international event that was launched seven years ago by the World Plumbing Council, and is now held every year on 11 March. On this day, government, industry and the community come together to celebrate all things plumbing, and recognise the important role plumbers play in protecting public health and safety, as well as the environment. Plumbing is vital to global health...
Building and Energy
Department News
08 Mar 2016
The Western Australian public holidays for the 2016 Easter period are: Good Friday, Friday 24 March 2016 Easter Monday, Monday 28 March 2016 Award covered employees Employers covered by a WA award should check the relevant award for details on public holiday entitlements and payment arrangements. Some WA awards also provide for additional Easter Saturday rates of pay. The most used of these are...
Labour Relations
Alert
03 Mar 2016
With Acting Commissioner for Consumer Protection David Hillyard Some tree loppers tout for business by putting flyers in letterboxes, advertising in the local newspaper or on noticeboards, promoting their services via social media, such as community Facebook pages, or advertising via online classifieds such as Gumtree. In 2015 Consumer Protection received 160 enquiries and 34 complaints about...
Consumer Protection
Department News
22 Feb 2016
The state Electrical Contracting Industry Award has been amended to increase the tool allowance to $16.80 per week for tradespeople (with a proportionate increase for apprentices). Other allowances including meal allowance and the leading hand allowance have also been increased. The changes were effective as of the first pay period on or after 5 November 2015. The most common allowances are...
Labour Relations
Department News
15 Feb 2016
With Acting Commissioner for Consumer Protection David Hillyard... There are many pleasant things we associate with summer in Western Australia, such as barbecues and swimming, but unfortunately at Consumer Protection it’s a time when we hear of ‘bitumen bandits’ in the State. ‘Bitumen bandits’ turn up at homes and businesses without invitation and then offer to lay driveways at supposedly...
Consumer Protection
Department News
12 Feb 2016
Most WA awards require employers to provide pay slips to employees. It is good practice for all employers to issue pay slips, as they enable employees to be fully informed about what they are being paid. Employers should check what specific information the relevant WA award requires them to provide to employees. The Payslips Requirements page details the standard inclusions on a payslip and links...
Labour Relations
Alert
11 Feb 2016
With Acting Commissioner for Consumer Protection David Hillyard Consumer Protection would like to remind Western Australians to protect themselves while shopping online and to know their consumer rights this Valentine’s Day. February 14 th is seen by many as an opportunity to spoil loved ones. But if the flowers you ordered are not as described or don’t show up on time, or you are left with an...
Consumer Protection
Department News
09 Feb 2016
With Acting Commissioner for Consumer Protection David Hillyard The gift card industry is a growing one. We used to purchase gift vouchers directly from the shop or business where they would be redeemed, but it is now commonplace for department stores and supermarkets to have a variety of gift cards for other places on display near the till. In 2015 Consumer Protection received 74 complaints...
Consumer Protection
Department News
04 Feb 2016
A Building Industry Summit today aims to identify new red tape reductions and ways to streamline regulatory requirements for the construction of new homes, residential renovations and commercial construction.
Building and Energy
Department News
02 Feb 2016
The Public Holidays in Western Australia page has been updated to include the 2018 dates for most public holidays. The Queen’s Birthday public holiday for 2018 is yet to be proclaimed and the date for this public holiday will be published at a later date.
Labour Relations
Alert
02 Feb 2016
With Acting Commissioner for Consumer Protection David Hillyard If you buy a high-price ticket for a premium event on a yacht with a promise of champagne and caviar, you don’t expect to be served cheap wine and supermarket-bought frozen spring rolls on a fishing boat. This is one of the complaints received by Consumer Protection from ticket-buyers recently, however, headline acts not appearing at...
Consumer Protection
Department News
20 Jan 2016
The state Metal Trades (General) Award has been amended to increase the tool allowance to $17.10 per week for tradespeople (with a proportionate increase for apprentices). Other allowances including meal allowance and the leading hand allowance have also been increased. The changes were effective as of the first pay period on or after 5 November 2015. The most common allowances are displayed in...
Labour Relations
Alert
15 Jan 2016
With Acting Consumer Protection Commissioner David Hillyard The holiday season is now in full swing and many families will be travelling and staying in short-stay accommodation which could pose a danger to children if safety standards are ignored. While parents will ensure that their home is a safe environment, the same vigilance may not be applied when on holidays, so it’s important that...
Consumer Protection
Department News
14 Jan 2016
Flashing decorations and jewellery and musical stockings and greeting cards are among the items that made it on to the naughty list during Consumer Protection’s annual pre-Christmas product safety inspections. We are urging the WA community to check button battery powered products twice because the lithium batteries, which are shiny and might look like sweets to toddlers, can kill or seriously...
Consumer Protection
Department News
23 Dec 2015

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