Real estate agents and property managers
You are required to lodge a security bond as an eTransaction via the BondsOnline system.
Residential bond lodgement, disposal and variation forms can be pre-filled online. You then only need to print and sign them before submitting to the Bond Administrator.
The online screens look similar to the image below. You enter your information directly into the applicable fields and validate to a completed PDF for printing.
Anyone can use the electronic bonds forms. You do not have to be a licensed agent to use the forms.
Please use one of the online forms listed below to complete and print the form/s.
- Lodgement of security bond form
- Variation of security bond form
- Joint application for disposal of security bond form
You can submit the form by email, post or at our office.
If you are unable to use the online system then you can download a blank PDF of the forms.
Assistance with electronic forms
Step by step help
You can enter information directly into the fields you see on the online form. As you fill out the forms there will be a number of helpful tips along the way.
Instructions for completing forms
Step by step help boxes will guide you through the process.
If you omit a required field, when you use the VALIDATE button the omitted field will have a red frame around it and the error message REQUIRED FIELD.
The forms should be printed in black and white on standard A4 paper.
How do I print a blank form?
Blank PDF forms can be printed from the Bond forms page.
Can I submit electronically?
The forms are to be completed, printed and signed. They can then be scanned and emailed, posted or hand delivered to our office. Please see our contact details.
However licensed real estate agents are able to use BondsOnline eTransactions. This system allows agents to transact with the Bond Administrator online. For more information see the “I’m a real estate agent, can I register for BondsOnline?” question below.
Can I electronically sign a bond form?
Bonds Administration require all party signatures to be physical signatures. The signature must be produced by hand, using a pen or an electronic device. No other forms of electronic signatures will be considered acceptable.
I don't have a printer; can you print it for me?
Please contact your local library or community resource centre to ask about access to printing facilities. At our Cannington office, we can provide you with a blank form only. For privacy reason we cannot print your completed form.
What if I close it half way through?
The data in the forms will be lost. This data has not been sent to the department on line in anyway.
Can I change something on the PDF if it's wrong?
Yes. Review the completed form before your close the form window. You can alter the details and validate the form again to create a new PDF.
I get the message "......", what does it mean?
If you miss something out, when you use the VALIDATE button what you have missed out will have a red frame around it and the error message of Required field.
Invalid email address
The format of the email address you have entered is not correct.
- Email: firstname.lastname@example.org
- Phone: 1300 853 829
- Post: Bonds Administrator, Locked Bag 100, EAST PERTH WA 6892
- Office: Mason Bird Building, Level 1, 303 Sevenoaks Street, Cannington
All advice, form lodgement and payment processing is available from Cannington office counter only.
How do I get the completed PDF to come up?
Click the VALIDATE button at the bottom of the form and the system will generate a PDF with the details you have provided.
What if I sign outside the signature box?
Please try to sign within the signature box.
If the department is unable to accurately match your signature when you sign to get the bond back, you will be asked to provide extra identification which will delay any payments being made.
Some of the following publications may also be helpful to you:
- Bonds Details of management of personal information
- BondsOnline eTransactions User Guide for licensed real estate agents
- BondsOnline eLodgement tenant information
- BondsOnline eDisposal tenant information
- BondsOnline: User Registration and Terms and Conditions
Need some assistance?
Contact Bonds Administration by email or call 1300 853 829 with any questions you might have.
Please quote your bond reference number if you have one.
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