Consumer Justice Strategy

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Consumer Justice 2021-25 Website

Consumer Justice Strategy 2021-25 website coming soon.

Consumer Justice Strategy 2021-25

The Consumer Justice Strategy 2021-25 is now available for download.

Download the PDF

In 2021 the Minister for Commerce, Amber-Jade Sanderson, asked the newly appointed Commissioner for Consumer Protection, Gary Newcombe, to lead the development of a Consumer Justice Strategy for Western Australia (WA). 

The Consumer Justice Strategy outlines legislative reforms, policy development and strategic priorities for consumer protection and fair trading in WA for the coming years.

"The Consumer Justice Strategy 2021-25 provides the framework within which Consumer Protection will operate during the second term of the McGowan Government. The Strategy sets out the guiding priorities on which Consumer Protection will focus during this term of government and the individual initiatives that Consumer Protection will implement during each financial year, starting with individual initiatives for 2021-22.

The Consumer Justice Strategy is built on three pillars that will guide Consumer Protection’s overall operations. Consumer Protection will be Responsive, Engaged and Accountable. These three pillars directly resonate with the values of the McGowan Government and the Consumer Justice Strategy represents an affirmation of the McGowan Government’s commitment to both the protection of consumers and the operation of a fair marketplace in Western Australia.

I look forward to working with Consumer Protection as Minister for Commerce to give effect to these important commitments."

Hon Amber-Jade Sanderson BA MLA

Consumer Justice Strategy front cover

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