Contact Consumer Protection
Tel: 1300 30 40 54
See all Consumer Protection office locations
We provide information for consumers buying disability-related products and services, including participants under the National Disability Insurance Scheme (NDIS).
Under the Australian Consumer Law, you have the right to expect a product or service will do or perform as it should. If not, you may be entitled to a repair, replacement or refund. You have the right to truthful and accurate representations. Sales agents cannot mislead or deceive you. You have the right to fair treatment.
The below links will provide you with further detail about your rights when you buy something or enter into a contract.
The following specialty guides, developed by the Australian Competition and Consumer Commission (ACCC), are available in a variety of formats: