Debt collectors fees and forms

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Debt collector

Fees and forms for debt collectors licensing. 


Debt collectors licensing forms


Fees listed below are scheduled as at 1 July 2018. Fees are subject to change on 1 July of each year. Applications received on or after 1 July will be subject to the new fee.

Licence type Fee
Application for a licence $2525.35

Renewal application (for 3 years)

Recent changes to the legislation have introduced three year licensing for debt collectors. To enable the Department to transition to triennial licensing a licence that is due to expire (fees will be prorated accordingly):

  • between 1 July 2017 and 31 August 2017, if renewed, will be issued for a period of two years;
  • between 1 September 2017 and 31 December 2017, if renewed, will be issued for a period of one year;
  • between 1 January 2018 and 30 April 2018, if renewed, will be issued for a period of three years; and
  • between 1 May and 30 June 2018, if renewed will be issued for a period of two years.
Transfer $343.50
Issue of duplicate licence certificate $28.00


Refund of licence fees

A licensed debt collector may obtain a refund of fees paid in relation to a licence which is surrendered in accordance with regulation 9 of the Debt Collectors Licensing Regulations 1964 before the date of its expiry.

Licensees are required to apply to the Commissioner, who on receipt of the application, will refund to the licensee an amount licence that, in the Commissioner’s opinion, relates to the period between the day the licence is surrendered and the day the licence would have expired. 

Maintaining accuracy of information on licensees

Licensed debtors are required to notify the Commissioner in writing within 14 days of a change in any of the following relating to their licence:

  • the name of the licensee;
  • the address of the place of business of the licensee;
  • the address of the licensee (for an individual); and
  • the directors of the licensee (for a company).

For further details please see the Change contact details for a Consumer Protection licence page.

Need some assistance?

Please contact the Consumer Protection licensing advice line on 1300 304 064 or email.

Change my contact details 

You can use our online system to change your contact details.  

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