It is the landlord’s responsibility to lodge the tenant(s) rental security bond.
The bond must be lodged with Bonds Administration as soon as possible and no later than 14 days after the tenant(s) pays.
The lodgement form must include:
- names of all tenants on the agreement, regardless of who paid the bond
- amount paid
- if a pet bond has been paid and amount paid
- contact details of all tenants
Record of bond payment
Bonds Administration will send a record of payment of security bond directly to all bond parties.
If you don’t receive a record of payment within one month of lodging the bond, call 1300 30 40 54 or email.
Real estate agents and property managers
Bonds must be lodged using the BondsOnline system.
There may be times where BondsOnline can't be used to manage a tenant's bond. When you submit the bond lodgement, you must provide written evidence to explain why you can't use BondsOnline for that particular bond.
Private landlords
Landlords can use BondsOnline or the paper-based bond lodgement form.
BondsOnline
Go to BondsOnline
Need to register? We have step by step instructions on how to set up a MyAccount and register for BondsOnline.
Find out more about when you can and can't use BondsOnline .
Bonds manual (PDF) forms
- Bonds e-form - complete some details and create a PDF online to print and sign.
- Download a blank PDF to fill out offline.
Submitting a manual (PDF) bond lodgement
Details on how to submit your paper bonds form is available on Bonds manual form page.
More information:
Rental bonds page - covers how much can be charged, receipts and records.
Bonds Administration management of personal information policy – covers how personal information is collected and used.